AGM / DGM - HR

Professional Summary:

Accomplished HR professional with deep expertise in Training & Development, Performance Management, Talent Management, Industrial Relations, Statutory Compliance, and HR Automation within large manufacturing organizations. Skilled at driving workforce capability, improving engagement, ensuring regulatory compliance, and leading HR process digitization.

Key Responsibility Areas:

Training & Development

• Identified training needs and created comprehensive HRD calendars aligned with business objectives
• Designed and implemented customized learning modules for all levels of employees
• Managed training budgets and ensured cost-effective delivery of programs
• Evaluated and selected internal/external trainers for skill-building initiatives
• Coordinated internal and external training sessions across departments
• Maintained training records and matrices; ensured timely updates and compliance
• Collected, analyzed, and acted on training feedback to improve effectiveness
• Conducted training effectiveness reviews and implemented improvement actions
• Facilitated eLearning programs and acted as HR eFacilitator at the unit level
• Conducted detailed skill mapping for all employees to identify competency gaps
• Organized workers education programs to improve operational efficiency

Performance Management & Career Planning

• Designed and streamlined the organization's Performance Management System (PMS)
• Facilitated KRA and goal-setting processes across the management cadre
• Coordinated PMS cycles including probation confirmations, annual appraisals, and feedback sessions
• Finalized performance ratings using Bell Curve methodology
• Facilitated promotion interviews and ensured seamless documentation and communication
• Managed Mail Merge-based performance letter rollouts to employees
• Operated a dedicated PMS Help Desk for timely query resolution
• Introduced and implemented Rewards & Recognition initiatives and incentive structures
• Developed and deployed structured career and succession planning processes

Talent Management & Employee Engagement

• Coordinated Development Assessment Centers for rating validation
• Created and facilitated Individual Development Plans (IDPs)
• Conducted consensus discussions to determine employee career paths
• Led Organizational Health Survey (OHS) implementation and follow-up actions
• Developed and tracked OHS action plans; coordinated with department heads for periodic reviews
• Promoted and sustained a culture of high engagement and development

Industrial Relations & Relationship Management

• Handled union negotiations and long-term agreement discussions
• Resolved grievances effectively while maintaining strong employee-management relations
• Maintained extensive networks and positive engagement with cross-functional teams
• Represented HR leadership at the plant level with strong command over IR issues

Compensation Management

• Maintained records for salaries, increments, and performance-linked incentives
• Updated compensation structures based on internal and market-driven needs

Statutory Compliance & Audits

• Maintained statutory records for PF, ESIC, PT, and LWF across all branches
• Managed calculations, remittances, return filing, and payment challans
• Ensured full compliance with federal, state, and local labor laws
• Conducted internal and external HR audits and ensured timely resolution of findings

HR Automation & Process Digitization

• Implemented end-to-end Onboarding and Exit Portal (Clearance Process)
• Developed Organizational Charts and synchronized HR MIS with SAP HANA OM module
• Created and managed digital dashboards for performance tracking and reporting

Technical Proficiency

• Proficient in SAP HR, SAP HANA, MS Office Suite (Word, Excel, PowerPoint), and HRIS tools
• Developed digital performance monitoring systems integrated with SAP and reporting tools