Admission Officer

The Admissions Officer is responsible for managing the end-to-end admissions process for prospective students, from initial inquiry through to enrolment. This role acts as a primary liaison, guiding applicants and their families, evaluating credentials, and supporting the institution's overall recruitment and enrollment goals.

Key Responsibilities

Application Management and Evaluation

• Review and Evaluate Applications: Process and meticulously evaluate all student applications, including academic transcripts, standardized test scores, essays, and letters of recommendation, to determine admissibility based on institutional criteria.
• Decision Making: Make recommendations or final decisions on applicant admissions in accordance with established policies, ensuring fairness and consistency.
• Data Maintenance: Maintain accurate and confidential records of all applicant communications and information within the Admissions database or CRM (Customer Relationship Management) system.
• Compliance: Ensure all admissions processes comply with internal policies and external regulations (e.g., FERPA, UCAS, or other higher education guidelines).

Recruitment and Outreach

• Prospective Student Advising: Serve as the initial and ongoing point of contact for prospective students and their families, providing detailed and accurate information about programs, admission requirements, financial aid, and application procedures.
• Recruitment Events: Represent the institution at recruitment events, such as Open Houses, College Fairs, and information sessions, both on and off-campus.
• Tours and Interviews: Coordinate and conduct campus tours and interviews with applicants to assess their fit and provide a personalized experience.
• Conversion Activities: Assist in strategies to "convert" admitted students into enrolled students, which may include targeted communication and follow-up.

Administrative and Coordination Duties

• Correspondence: Proactively manage a high volume of inquiries via email, phone, and in-person meetings, providing timely and professional responses.
• Reporting: Generate and analyse reports on admissions data, trends, and outcomes to inform recruitment strategies and goal setting.
• Interdepartmental Collaboration: Liaise with other departments—such as Marketing, Financial Aid, Academic Deans, and Registration—to ensure a seamless transition for applicants throughout the process.

Required Skills and Qualifications

Education and Experience

• Education: Typically requires a Bachelor's degree in a relevant field (e.g., Education, Business, Communications, or Marketing). A Master's degree may be preferred for senior roles.
• Experience: Previous professional experience in admissions, student recruitment, academic advising, or a related higher education environment is usually required.

Essential Skills

• Communication & Interpersonal Skills: Exceptional written and verbal communication skills, including public speaking and the ability to build rapport with diverse stakeholders (students, parents, staff).
• Organizational & Detail-Oriented: Strong organizational, time management, and meticulous attention to detail to handle a large volume of applications and complex records.
• Customer Service: A strong commitment to providing excellent customer service and a welcoming, supportive experience for all applicants.
• Technical Proficiency: Competence in using CRM systems (like Slate or Salesforce), student information systems, and standard office software (e.g., Microsoft Office Suite).
• Analytical and Decision-Making: Ability to analyse data to identify trends and make fair, informed, and objective decisions.

Job Type: Full-time

Pay: ₹12,473.59 - ₹40,151.64 per month

Benefits:

• Flexible schedule

Education:

• Bachelor's (Required)

Experience:

• Academic counseling: 1 year (Required)

Language:

• Hindi English (Required)

Willingness to travel:

• 50% (Required)

Work Location: In person