Admission Counselor

• Lead Management & Follow-ups
• Handle all admission inquiries via phone, walk-ins, emails, and online channels.
• Maintain and update a database of leads and prospects using CRM tools or Excel trackers.
• Conduct timely follow-ups with potential parents to convert inquiries into admissions.
• Counselling & Parent Interaction
• Provide detailed information about the school’s philosophy, curriculum, facilities, and admission process to prospective parents.
• Understand parents’ expectations and concerns, and guide them towards a suitable program for their child.
• Conduct school tours for prospective parents, ensuring a welcoming and informative experience.
• Admission Process
• Guide parents through the entire admission process — from enquiry to enrolment.
• Ensure accurate documentation and timely collection of required forms and fees.
• Coordinate with accounts and administration teams for smooth onboarding of new students.
• Marketing & Outreach Support
• Support the marketing team in organizing school events, open houses, and promotional campaigns.
• Assist in developing strategies to increase admissions through local outreach, community engagement, and social media promotion.
• Represent the school in external events or educational fairs when required.
• Communication & Coordination
• Serve as the first point of contact for new parents; ensure a warm, professional, and informative communication channel.
• Coordinate with teachers and management to organize demo classes, trial sessions, or orientation programs for prospective students.
• Provide feedback and insights to the leadership team regarding parent concerns, competitive landscape, and enrolment trends.
• Reporting & Documentation
• Prepare daily, weekly, and monthly admission reports.
• Monitor enrolment targets and report progress to the Centre Head.
• Maintain accurate records of interactions, admissions, and feedback.

Preferred Qualifications:

• Bachelor’s degree in any discipline (Education/Marketing preferred).
• Minimum 1–3 years of experience in admissions counselling, preferably in the education or preschool sector.
• Excellent communication, interpersonal, and presentation skills.
• Proficiency in MS Office and CRM tools.
• Warm, approachable, and child-friendly demeanor.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Work Location: In person