Admission Counselor

Company Description

Arena Animation GTB Nagar offers courses in Animation, VFX, and Gaming to help individuals build successful careers in these fields. Join us to receive top-notch training and skills development in animation and related industries. Our courses are designed to meet the latest industry standards.

Role Description

This is a full-time, on-site role for an Admission Counselor located in Delhi, India. The Admission Counselor will be responsible for guiding prospective students through the admissions process, providing information about courses and career opportunities, and offering support and advice. Daily tasks include answering inquiries, assisting with applications, conducting interviews, and providing excellent customer service.

Requirements

• Strong Interpersonal Communication and general Communication skills
• Experience in Customer Service and Sales
• Background in Education and knowledge of educational admissions processes
• Excellent Organizational and multitasking abilities
• Ability to work independently and as part of a team

Roles and Responsibilities

• Responsible for managing & and converting leads.
• Providing in-depth information to prospective learners, this includes counseling through phone, email, chat, and social media.
• Identifying references through the existing customer base to increase the sales pipeline
• Responsible for adherence to the inside sales process, tools, and data management.
• Meet and overachieve the given weekly, monthly, and quarterly targets in terms of revenue as well as the number of enrollments.
• Inbound and Outbound calls of leads from Advertisements and other resources