Admission Counselor

Job Summary:

We are looking for a dynamic and results-driven Admission Counselor to join our school’s admissions team. The ideal candidate will be responsible for guiding prospective students and their parents through the admission process, addressing inquiries and concerns, and contributing to student enrollment growth.

Key Responsibilities:

• Handle admission inquiries via phone, email, walk-ins, and school events.
• Counsel prospective students and parents about the school’s curriculum, facilities, admission procedures, and fee structure.
• Organize school tours, orientation sessions, and open houses.
• Convert leads into confirmed admissions through follow-ups and relationship-building.
• Maintain accurate records of inquiries, interactions, and admissions status using CRM or school ERP systems.
• Resolve queries or concerns related to the admission process in a timely and professional manner.
• Coordinate with the academic and administrative teams to ensure a smooth admission experience.
• Assist in marketing initiatives, including social media promotions, school fairs, and community outreach.
• Prepare weekly/monthly reports on inquiry-to-admission conversion rates and share insights for improvements.

Key Requirements:

• Bachelor’s degree in any discipline (Education, Marketing, or Communications preferred).
• Minimum 2 years of experience in school/college admissions or related customer-facing role.
• Excellent communication, interpersonal, and problem-solving skills.
• Proficiency in MS Office and familiarity with admission CRMs or school ERP systems.
• Confident, approachable, and persuasive personality.
• Ability to work independently as well as part of a team.

Preferred Qualities:

• Fluency in English, Hindi, and local language (if applicable).
• Strong organizational and multitasking abilities.
• Passion for education and child development.

Job Type: Full-time

Pay: ₹20,000.00 - ₹40,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift

Education:

• Bachelor's (Preferred)

Experience:

• Admission Counselor: 2 years (Preferred)

Language:

• Fluent English (Preferred)

Work Location: In person