Admission Counsellor

About The Company

About The Role

Key Responsibilities

• Professionally guide prospective students and parents through the admissions process with clarity.
• Explain program offerings, eligibility, fees, financial aid, and campus details.
• Build trust and rapport through personalized and empathetic communication.
• Provide consistent follow-ups and support to help students make informed decisions.
• Manage irate or anxious parents/students calmly and tactfully.
  

• Ensure completion, verification, and documentation of all admission-related formalities.
• Coordinate with internal teams to streamline onboarding and maintain accurate records.
• Track and report admission funnel metrics and student progress.
• Support campus tours, counselling events, and orientation sessions.
• Be flexible with additional responsibilities or extended working hours during peak admission seasons.
  

Required Skills & Traits

• Excellent verbal and written communication skills.
• Fluency in English and Hindi.
• Strong interpersonal and convincing skills.
• Patient, empathetic, and calm under pressure.
• Highly organized with attention to detail and multitasking ability.
• Professional demeanor and presentable appearance.
• Target-driven with a proactive approach.
  

Preferred Background

• 2+ years of experience in student counselling, admissions, or customer-facing roles (preferably in EdTech or Education).
• Experience with technical course sales will be a strong plus.
  

Educational Qualification

• Graduate degree (Bachelor’s or equivalent) is mandatory
• Working days: 6 days a week (rotational shift based on roasters).