Admission Counsellor

Role & Responsibilities:

1. Student Recruitment & Counseling:

• Provide comprehensive information on

  admission processes

  ,

  program offerings

  ,

  eligibility criteria

  , and

  university policies

  to prospective students and their families.
• Guide students through the

  entire admissions process

  , from initial inquiries to final enrollment, ensuring a smooth and transparent experience.
• Conduct

  personalized counseling sessions

  to understand the academic interests and career goals of prospective students, and recommend suitable programs at Mody University.
• Respond to student and parent queries via

  email, phone, and in-person consultations

  with a focus on addressing their needs and concerns.

2. Admission Application Processing:

• Assist students with

  online application submissions

  , ensuring that they meet all eligibility requirements and deadlines.
• Review student applications and ensure all supporting documents are complete and accurately submitted.
  
• Provide guidance on required documents, eligibility criteria, and any additional requirements for specific courses.
  

3. Promotion and Outreach:

• Represent Mody University at

  education fairs

  , school visits, webinars, and other outreach programs, promoting the universitys academic offerings and campus facilities.
• Support the

  marketing team

  in preparing promotional materials, brochures, and digital content for recruitment purposes.
• Participate in organizing

  admission seminars

  and

  workshops

  to raise awareness and drive interest in university programs.

4. Lead Management & Conversion:

• Actively follow up with prospective students to ensure conversion of inquiries into completed applications.
  
• Track and manage leads using

  CRM tools

  to monitor student engagement, progress through the application process, and facilitate timely follow-ups.
• Provide detailed updates to management on lead status, conversion rates, and overall performance against admission targets.
  

5. Coordination with Departments:

• Collaborate with the

  Registrar’s Office

  ,

  Academic Departments

  , and

  Student Affairs

  to ensure smooth processing of student admissions and integration into campus life.
• Assist students with understanding the

  fee structure

  ,

  scholarships

  , and

  financial aid

  options by working closely with the

  Finance Department

  .
• Work with the

  International Students Office

  (if applicable) to assist international applicants with visa procedures and other specific admission requirements.

6. Student Relationship Management:

• Develop and maintain strong, ongoing relationships with prospective students, their families, and other stakeholders.
  
• Provide

  post-admission support

  , including guidance on

  orientation programs

  ,

  campus facilities

  , and other pre-arrival information.

7. Reporting and Documentation:

• Maintain accurate records of all admissions-related activities, including student inquiries, applications, and follow-ups.
  
• Prepare

  admission-related reports

  and assist in analyzing trends, outcomes, and performance metrics to improve future recruitment strategies.

8. Problem Resolution:

• Resolve issues related to the admission process, eligibility doubts, or any other concerns raised by students and their families.
  
• Provide timely and effective solutions to ensure prospective students have a positive experience throughout the admissions cycle.
  

Preferred Candidate Profile:

1. Educational Qualifications:

• Bachelor’s degree

  in any discipline (preferably in Education, Business Administration, Psychology, or related fields).
• A

  Master’s degree

  in

  Education

  ,

  Counseling

  ,

  Business Administration

  , or similar fields would be an advantage.

2. Experience:

• 0-5 years of experience

  in admissions counseling, student services, or similar roles within an academic or educational setting.
• Experience in

  sales

  or

  customer service

  is a plus, especially if the role requires engaging prospective students and converting leads into enrollments.
• Previous exposure to

  higher education

  admissions processes, particularly in India, is preferred.

3. Skills and Competencies:

• Strong communication skills

  (both written and verbal) with the ability to clearly explain complex information to prospective students and their families.

• Interpersonal skills

  with the ability to build rapport and trust with students and their parents.

• Excellent organizational and time management skills

  , with the ability to handle multiple tasks and deadlines.
• Proficiency in

  Microsoft Office Suite

  (Word, Excel, PowerPoint).
• Experience using

  CRM software

  or admission management tools (e.g., Zoho CRM, Salesforce, etc.) is a plus.

4. Personal Attributes:

• Empathetic and patient

  nature, with the ability to understand student needs and provide appropriate guidance.
• A

  sales-oriented mindset

  , with the ability to manage inquiries, generate interest, and convert leads into actual enrollments.
• Ability to work independently and as part of a

  collaborative team

  .

• Proactive problem solver

  , with a focus on delivering solutions to prospective students.

5. Additional Skills:

• Fluency in English

  is required; proficiency in

  Hindi

  or other regional languages is a plus.

• Willingness to travel

  for student outreach programs, education fairs, and recruitment events (if required).
• Ability to adapt and thrive in a

  fast-paced, dynamic environment

  .

6. Desirable Qualities:

• Previous experience in

  handling international student admissions

  or working with international applicants.
• Familiarity with

  online application portals

  or digital marketing strategies to attract prospective students.
• A

  passion for higher education

  and a desire to contribute to the growth and success of Mody University.