Admission Counsellor

Job Description: We are looking for an enthusiastic and motivated Admission Counselor to join our team. The primary responsibility will be to manage and convert leads into successful admissions for PhD, UG/PG, and diploma courses. This role involves actively working within the CRM system to track and follow up with prospective students, counseling them through the admission process, and ensuring their enrollment. Key Responsibilities: Lead Management: Work with the CRM system to track and manage leads, ensuring timely follow-ups and proper categorization of leads (Fresh, Not Connected, Follow-ups, Interested, Hot, Invalid, and Dead). Student Counseling: Call prospective students, understand their needs, and provide them with detailed information about PhD, UG/PG, and diploma courses. Conversion: Counsel students and guide them towards enrolling in their preferred course by addressing queries and concerns. Follow-up: Regularly follow up with leads to maximize conversions and ensure students complete the admission process. Data Maintenance: Ensure accurate recording of all communications and updates on lead status in the CRM system. Collaboration: Coordinate with the admissions and marketing teams to ensure smooth processing and support of inquiries. Target Achievement: Work towards achieving specific monthly and quarterly admission targets. Key Skills: Strong communication and counseling skills. Ability to work independently with a focus on lead conversion. Goal-oriented and highly organized. Ability to handle multiple leads and follow-ups efficiently. Requirements: Bachelor’s degree in any discipline (mandatory). 0-3 years of experience in student counseling, sales, or a related field. Ability to work in a target-based environment with performance incentives.