Administrative Assistants & Receptionists (Business Management, Administrative & Customer Support)

Job Description

Computer Skills & Typing Requirements ✅ Essential Computer Skills: Proficient in MS Office (Word, Excel, Outlook, PowerPoint) Comfortable using Web Portals Knowledge of Education Sector Basic understanding of email handling, file management . ✅ Typing Speed Requirement: Minimum 20–30 words per minute (WPM) with high accuracy Comfortable in English typing ✅ Key Responsibilities of Administration Staff in an Education Consultancy: 1. CRM & Data Management Manage and update student leads in the CRM system. Ensure accurate tracking of application stages, follow-ups, and conversions. Generate reports for management on lead status and progress. 2. Client Handling & Communication Respond to student and parent inquiries via phone, email, and WhatsApp. Schedule counseling appointments and coordinate follow-ups. Send course/university information, brochures, and application reminders. 3. Document Collection & Verification Collect, organize, and verify student documents (transcripts, passport, SOPs). Assist in uploading documents on university or application portals. Maintain organized digital and physical student files. 4. Application Process Support Coordinate with counselors to track application status. Follow up with students for pending documentation or payment confirmation. Liaise with university partners for offer letters and updates. 5. Daily Office Operations Maintain logs of daily walk-ins, inquiries, and follow-ups. Handle basic office tasks – printing, scanning, data entry. Maintain inventory of office supplies and stationery. 6. Reporting & Coordination Prepare daily and weekly MIS reports for management. Coordinate between sales, counseling, and visa departments. Schedule meetings and maintain calendar for senior staff. Job Types: Full-time, Permanent, Internship Contract length: 2 months Pay: ₹12,000.00 - ₹18,000.00 per month Schedule: Day shift Morning shift Supplemental Pay: Commission pay Yearly bonus Work Location: In person Application Deadline: 08/07/2025