Administrative Assistant/Receptionist

Here’s a tailored Job Description for your clinic:

Job Title: Front Desk & Client Relations Executive

Location: Mumbai
Company: Holistic Mind Therapy
Website: www.holisticmindtherapy.com

About Us:

At Holistic Mind Therapy, we are committed to providing compassionate, ethical, and high-quality mental health care. We offer a safe, warm, and professional space for individuals seeking therapy and personal growth. Our team consists of experienced psychologists and mental health professionals who work collaboratively to support our clients’ well-being.

Role Summary:

We are looking for a warm, organized, and proactive Front Desk & Client Relations Executive to be the face of our clinic. You will be responsible for managing appointments, coordinating with therapists, greeting clients, and ensuring smooth daily operations at the clinic.

Key Responsibilities:

• Coordinate appointments via calls, WhatsApp, and other channels
• Send appointment reminders, confirmations, and follow-up messages
• Greet and welcome clients as they arrive at the clinic
• Ensure the reception area is neat, tidy, and welcoming at all times
• Maintain accurate records of client appointments and therapist schedules
• Handle client queries with warmth, empathy, and professionalism
• Liaise with therapists and staff to ensure smooth clinic functioning
• Support the clinic with basic administrative tasks as needed

Requirements:

• Excellent verbal and written communication skills
• Professional, friendly, and client-centric attitude
• Good organizational and time-management abilities
• Basic computer skills (Google Calendar, WhatsApp Web, Excel, etc.)
• Fluency in English and Hindi (Marathi is a bonus)
• Prior experience in a front desk, hospitality, clinic, or wellness setting is preferred

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Benefits:

• Paid sick time
• Paid time off

Schedule:

• Day shift

Supplemental Pay:

• Yearly bonus

Work Location: In person