About the Role We are looking for a motivated and confident Telecaller to join our team. The ideal candidate will be responsible for making outbound calls to potential or existing customers to inform them about our products/services, follow up on inquiries, and handle basic customer queries. Key Responsibilities Make outbound calls to prospective clients from the provided database Explain the products/services to potential customers Handle customer questions and objections calmly and effectively Schedule appointments or follow-up calls when needed Maintain accurate records of conversations and outcomes Achieve daily/weekly targets for call volume and conversions Provide feedback on customer responses and market trends Requirements Good communication skills in [languages required, e.g., English, Hindi, Marathi, etc.] Confident and persuasive speaking abilities Basic computer knowledge (Excel, CRM tools, etc.) Ability to handle rejection and remain positive Prior experience in telecalling, customer service, or sales is a plus Minimum qualification: [HSC / Graduate preferred] What We Offer Fixed salary + performance-based incentives Training and support to enhance skills Friendly and professional work environment Opportunity to grow within the organization Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Internet reimbursement Paid sick time Paid time off Supplemental Pay: Performance bonus Language: Hindi (Preferred) English (Preferred) Work Location: In person

Here’s a tailored Job Description for your clinic: Job Title: Front Desk & Client Relations Executive Location: Mumbai Company: Holistic Mind Therapy Website: www.holisticmindtherapy.com About Us: At Holistic Mind Therapy, we are committed to providing compassionate, ethical, and high-quality mental health care. We offer a safe, warm, and professional space for individuals seeking therapy and personal growth. Our team consists of experienced psychologists and mental health professionals who work collaboratively to support our clients’ well-being. Role Summary: We are looking for a warm, organized, and proactive Front Desk & Client Relations Executive to be the face of our clinic. You will be responsible for managing appointments, coordinating with therapists, greeting clients, and ensuring smooth daily operations at the clinic. Key Responsibilities: Coordinate appointments via calls, WhatsApp, and other channels Send appointment reminders, confirmations, and follow-up messages Greet and welcome clients as they arrive at the clinic Ensure the reception area is neat, tidy, and welcoming at all times Maintain accurate records of client appointments and therapist schedules Handle client queries with warmth, empathy, and professionalism Liaise with therapists and staff to ensure smooth clinic functioning Support the clinic with basic administrative tasks as needed Requirements: Excellent verbal and written communication skills Professional, friendly, and client-centric attitude Good organizational and time-management abilities Basic computer skills (Google Calendar, WhatsApp Web, Excel, etc.) Fluency in English and Hindi (Marathi is a bonus) Prior experience in a front desk, hospitality, clinic, or wellness setting is preferred Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Paid sick time Paid time off Schedule: Day shift Supplemental Pay: Yearly bonus Work Location: In person