Administrative Assistant

As an Administrative Assistant at our company in Kochi, Kerala, you will play a crucial role in efficiently managing vendor and client contracts, issuing purchase orders, handling invoices, and providing essential support to our data centre engineers. Your attention to detail and proactive approach will be highly valued in maintaining organized records, ensuring timely communication, and supporting multiple departments. Key Responsibilities: - Vendor Management: - Manage and update vendor contracts in spreadsheets and archive them in Drive. - Issue purchase orders for all entities under the client. - Handle vendor invoices from different entities and ensure they are sent to the correct departments. - Client Management: - Manage and update client contracts in spreadsheets and archive them in Drive. - Address client queries via email or helpdesk system, providing timely and effective resolutions. - Rectify invoices and issue credit notes as needed. - Implement annual price increases for clients via email. - Send pending invoice reminders to clients and update the Excel sheet with the report. - Manually issue remote hand invoices for clients. Qualifications Required: - 2-4 years of experience in an administrative assistant role. - Experience in the Web Hosting Industry is a plus, with exposure to billing systems like HostBill, WHMCS, etc. - Proficiency in Microsoft Office, especially Excel and Google Drive. - Excellent organizational and multitasking skills. - Strong communication skills, both written and verbal. - Attention to detail and problem-solving skills. Note: Candidates who can join immediately are preferred, especially those from Kerala with Web Hosting experience. This is an on-site job type.,