Admin & Service Support Intern

Company Description HESEOS is a company based in India, specializing in home, hotel, and building automation to enhance energy efficiency and simplify everyday tasks. Their mission is to contribute to a sustainable future through innovative technology. Role Description This is a full-time on-site role for an Admin & Service Support Intern in Pune. The intern will provide administrative assistance, customer service, and support finance-related tasks. Key Responsibilities Administrative Support: Assist in managing documentation, inventory, and internal databases Organize records of site visits, dealer data, and project files Help with scheduling meetings, demos, and support requests Coordinate between sales, tech, and operations teams Technical Support: Provide first-level support for product installations and troubleshooting Assist dealers and clients in configuring smart automation systems Log and track technical issues reported from field teams Maintain knowledge base and FAQ documentation Skills & Qualifications Pursuing or recently completed a degree in Engineering, IT, or Business Basic understanding of smart devices, IoT, or electrical systems is a plus Strong communication and coordination skills Comfortable with MS Office, Google Sheets, and WhatsApp-based updates Willingness to learn, multitask, and grow with a tech-driven company What You’ll Learn End-to-end understanding of the smart automation ecosystem Exposure to real-time operations, field challenges, and customer support Practical experience in project coordination, admin efficiency, and tech servicing Career path in operations, support, sales enablement, or technical services Show more Show less