Accounts Receivable Specialist

As a Collection Specialist at Accuris, you will play a crucial role in ensuring delinquent accounts are resolved to enhance overall accounts receivable delinquency rates, decrease bad debt, and improve cash flow. Your primary responsibilities will include contacting customers for the collection of past due invoices, reviewing and reconciling customer accounts, and collaborating with peer departments such as Order Management, Sales, and Customer Service to facilitate timely resolution of customer billing claims that may impact accounts receivable adversely. You will be accountable for managing and resolving outstanding invoices from past due accounts, engaging with customer service, cash receipting, and sales management to resolve customer queries hindering settlement, and taking ownership of customer disputes until resolution. Building strong business relationships across the organization to address collection-related issues and ensuring accurate and timely forecasting and reporting of collections to meet business objectives will be key aspects of your role. Adherence to internal controls, conducting account reconciliations as needed, responding promptly to customer and internal inquiries, and escalating debt issues to the line manager when necessary will also be part of your responsibilities. To excel in this role, you should have 2-3 years of collection experience with large national and/or global corporations, excellent written and verbal communication skills, the ability to interact courteously and proactively with individuals at all organizational levels, good analytical attention to detail, and the capability to work effectively both independently and as part of a team. A hands-on approach, self-driven attitude, efficient problem-solving skills, strong time management, organizational abilities, high literacy and numeracy levels, adherence to deadlines, familiarity with SAP or equivalent ERP systems, basic Excel knowledge, and language proficiency (a bonus) are essential requirements for this position. Accuris is a leading engineering data and technology company dedicated to delivering next-generation holistic workflow solutions that empower engineering and technical professionals to innovate and succeed. Our mission is to build an evolvable knowledge and data platform that enables STEM professionals to unlock and deliver innovation to solve the world's most complex problems. At Accuris, we provide essential intelligence that fuels decision-making for the world's top organizations, combining the knowledge and resources of an established company with the boldness of a startup. This job description is subject to all terms and conditions of employment, covering recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.,