14 Collection Experience Jobs

As a Collection Portfolio Manager, your role involves allocating portfolios to vendors based on past performance trends and field officer availability. You will be responsible for ensuring adequate manpower capacity for the portfolio and reviewing cases with Field Officers/Team Leaders for work assignment. Your key responsibilities include: - Coordinating with agency resources for call planning to enhance resolution rates and providing necessary support on challenging cases. - Regular auditing and allocation of receipt books and Repo kits, ensuring accuracy and compliance. - Timely closure of agency billing within 60 days of the completed month's work. - Securing prior approvals in repo case...

You will be responsible for allocating portfolios to vendors based on past performance trends and Field Officer availability, as well as creating adequate manpower capacity for the portfolio. You will need to review cases with Field Officers / Team Leaders and assign work based on the disposition code. Coordinating with agency resources for call planning to ensure better resolution and providing appropriate support to the agency on challenging cases will be a key part of your role. Additionally, you will be in charge of allocating receipt books & Repo kits and auditing them periodically. Ensuring agency billing closure within 60 days of the completed work month is a crucial task. You will al...

As a Collection Manager, your role involves allocating portfolios to vendors based on past performance trends and Field Officers" availability. You will be responsible for creating adequate manpower capacity for the portfolio and reviewing cases with Field Officers and Team Leaders for work assignment based on the disposition code. Your coordination with agency resources will be crucial for call planning to ensure better resolution, providing appropriate support to the agency for difficult cases, and handling collection/repo related customer service issues and escalations. Key Responsibilities: - Allocate receipt book & Repo kits and conduct periodic audits - Ensure agency billing closure wi...

Roles and Responsibilities Handle collections via phone calls in a timely and professional manner. Provide accurate information about products/services to customers through effective communication skills. Identify opportunities for collections of relevant products based on client's need. Maintain records of all interactions with customers using CRM software or other tools. Escalate complex issues to senior team members when necessary.

As a candidate for the role, your main responsibilities will include: - Allocating portfolio to vendors based on past performance trends and availability of Field Officers, while ensuring adequate manpower capacity. - Reviewing cases with Field Officers/Team Leaders and assigning work based on disposition codes. - Coordinating with agency resources, planning calls for better resolution, and providing necessary support on challenging cases. - Allocating receipt books & Repo kits and conducting periodic audits. - Ensuring agency billing closure within 60 days of the completed work month. - Obtaining prior approvals in repo cases and assisting agencies in managing repo-related issues. - Address...

As a collection professional, you will be responsible for efficiently managing the portfolio allocation to vendors based on performance trends and Field Officer availability. You will play a crucial role in ensuring adequate manpower capacity for the assigned portfolio. Collaboration with Field Officers and Team Leaders to review cases and assign work based on disposition codes will be a key aspect of your role. Coordinating with agency resources, you will strategically plan calls to enhance resolution rates and provide necessary support to handle challenging cases effectively. Your duties will include the allocation and periodic auditing of receipt books and Repo kits, along with ensuring t...

As a Collection Specialist at Accuris, you will play a crucial role in ensuring delinquent accounts are resolved to enhance overall accounts receivable delinquency rates, decrease bad debt, and improve cash flow. Your primary responsibilities will include contacting customers for the collection of past due invoices, reviewing and reconciling customer accounts, and collaborating with peer departments such as Order Management, Sales, and Customer Service to facilitate timely resolution of customer billing claims that may impact accounts receivable adversely. You will be accountable for managing and resolving outstanding invoices from past due accounts, engaging with customer service, cash rece...

The role involves allocating portfolios to vendors based on past performance trends and Field Officer availability, ensuring sufficient manpower capacity for the portfolio. You will review cases with Field Officers/Team Leaders and assign work based on disposition codes. Coordinating with agency resources for call planning to improve resolution rates and providing necessary support to the agency on complex cases will be part of your responsibilities. Additionally, you will be responsible for the periodic allocation and auditing of Receipt books & Repo kits, ensuring agency billing closure within 60 days of completing the work month. Managing repo cases and assisting agencies in handling repo...

The role requires allocating portfolios to vendors based on past performance trends and Field Officers (FOs) availability, as well as creating adequate manpower capacity for the portfolio. You will review cases with FOs/Team Leaders (TLs) and assign work based on the disposition code. Coordinating with agency resources, you will plan calls for better resolution and provide appropriate support to the agency on challenging cases. Additionally, you will handle the allocation and auditing of Receipt books & Repo kits periodically. Ensuring timely closure of agency billing within 60 days of the completed month is crucial. You will also be responsible for obtaining prior approvals in repo cases an...

As a Collection Manager, your primary responsibility will be to allocate portfolios to vendors based on past performance trends and Field Officers (FOs) availability. You will be tasked with creating adequate manpower capacity for the portfolio and reviewing cases with FOs/Team Leaders (TLs) for proper work assignment based on disposition codes. In this role, you will be required to coordinate with agency resources for call planning to achieve better resolution rates. It will be essential to provide appropriate support to agencies on challenging cases, ensuring efficient receipt book & Repo kits allocation, and conducting periodic audits. Additionally, you will be responsible for closing age...

To Handle minimum of 3 - 5 team leaders with their team • To achieve collection targets of the Respective portfolios assigned. • Co-ordinate with bank team with respect to day to day operations. • Continuously monitoring Tele-calling teams performance, suggest and implement Strategies to enhance productivity. • Responsible for managing attrition across assigned teams. • Responsible for smooth flow of process relating to collections. • Prepare and publish report on daily team performance.

Collection experience must, Team handling, BPO experience, Attrition, Shrinkage, Roster Making, Communicating goals. Team Handling, collection experience, Collaboration skills. Because customer service team leads work on a team with other representatives, Skills can help you lead a team because it ensures that you can write and speak in a manner that your team easily Work Experience : - 2 Years Relevant Experience As a Team Lead

Collection experience must, Team handling, BPO experience, Attrition, Shrinkage, Roster Making, Communicating goals. Team Handling, collection experience, Collaboration skills. Because customer service team leads work on a team with other representatives, Skills can help you lead a team because it ensures that you can write and speak in a manner that your team easily Work Experience : - 2 Years Relevant Experience As a Team Lead

Key Skills Required DRA Certification (as per RBI/NISM guidelines) Collection experience. Strong Communication Skills in Kannada and Hindi Debt Recovery & Collection Techniques Customer Handling & Negotiation Basic Computer Literacy (MS Excel, CRM tools, etc.) Time Management & Target Orientation Knowledge of RBI Guidelines for Debt Recovery Documentation & Record Keeping Empathy and Patience in Dealing with Customers Ability to Work Under Pressure Languages: Proficiency in ENGLISH and Kannada or Hindi is mandatory Roles and Responsibilities: Contact delinquent customers through calls and follow-ups to recover pending dues. Verify and update customer information and loan/account status. Plan...