Accounts Receivable Specialist

Job role

The Sr. Insurance AR Specialist will be responsible for orienting, training, and mentoring new employees

during the on-boarding process. The senior will be knowledgeable in their respective team roles and serve

as the main point of contact for new employees. The senior will be a liaison between Patient Accounting

staff, management, and director to ensure effective communication.

Key responsibilities

• Willingness and desire to assist in the orientation of new hires.
• Oversees the orientation of new hires during determined orientation period.
• Monitors the orientation checklist so that outcomes are met within the appropriate time frame.
• Communicates with members of management regarding new hire progress.
• Collaborates with manager and trainer at 15, 45 and 90 day evaluations.
• Provides expertise in skills and knowledge.
• Follows and understands all policies and procedures ensuring best practice.
• Collaborates with the training team on assessed education needs in order to develop organized,

proficient, and quality focused education program.

• Works in collaboration with all departments to ensure organizational goals are met.
• Attend training session to develop skill set for adult learning training strategies.
• Completes assigned work as Insurance Collector in addition to assigned Preceptor training

responsibilities.

• Fulfills daily responsibilities as Insurance Collector when individual preceptor assignment is not

required.

• Willing to provide on-site job specific training during the full orientation period as needed.
• Supports and adheres to mission, vision, and values.
• Exhibits professionalism and common courtesy.
• Additional responsibilities may be assigned to help drive our mission of improving the lives of everyone

living with cancer.

Qualifications required

• Minimum of 6 months experience in current Patient Accounting role.
• Must successfully complete the preceptor training program.
• Must be able to lift 50lbs.
• Must be able to stand, walk, stretch, balance and stoop.

Skills required

• Attendance is an essential job function.
• Excellent customer service skills.
• Effective interpersonal and communication skills.
• Demonstrates a positive and professional behavior in the workplace.
• Ability to monitor/access performance of self, other individuals, or organization to recommend

improvement regarding work flow, processes, and procedures.

• Ability to build and maintain trusting relationships.

• Ability to modify strategies for different types of learning styles and offer alternative approaches in the

education process.

• Adapts to new and/or changing environments, supports innovation and change.
• Proficient in Microsoft Office Suite.