Medical Billing

Job role

The Sr. Medical Billing Specialist will be responsible for orienting, training, and mentoring new employees during the onboarding process. The Sr. Medical Billing Specialist will be knowledgeable in their respective team roles and serve as the main point of contact for new employees. They will be a liaison between Patient Accounting staff, management, and director to ensure effective communication. Key responsibilities • Willingness and desire to assist in the orientation of new hires. • Oversees the orientation of new hires during determined orientation period. • Monitors the orientation checklist so that outcomes are met within the appropriate time frame. • Communicates with members of management regarding new hire progress. • Collaborates with manager and trainer at 15, 45 and 90 day evaluations. • Provides expertise in skills and knowledge. • Follows and understands all policies and procedures ensuring best practice. • Collaborates with the training team on assessed education needs in order to develop organized, proficient, and quality focused education program. • Works in collaboration with all departments to ensure organizational goals are met. • Attend training session to develop skill set for adult learning training strategies. • Completes assigned work as Medical Billing Specialist in addition to assigned Preceptor training responsibilities. • Fulfills daily responsibilities as Medical Billing Specialist when individual preceptor assignment is not required. • Willing to provide on-site job specific training during the full orientation period as needed. • Exhibits professionalism and common courtesy.

Qualifications and skills required • Excellent customer service skills. • Effective interpersonal and communication skills. • Demonstrates a positive and professional behavior in the workplace. • Ability to monitor/access performance of self, other individuals, or organization to recommend improvement in regard to work flow, processes, and procedures. • Ability to build and maintain trusting relationships. • Ability to modify strategies for different types of learning styles and offer alternative approaches in the education process. • Adapts to new and/or changing environments, supports innovation and change. • Proficient in Microsoft Office Suite. • Minimum of 6 months experience in current Patient Accounting role.