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Infosys BPM Limited logo

Accountant

0 years

0 Lacs

Chennai

Posted:4 days ago| Platform:

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Skills Required

payments communication negotiation tracking flow portfolio data reconciliations billing finance

Work Mode

On-site

Job Type

Part Time

Job Description

Key Responsibilities: Collections Specialist is responsible for managing overdue accounts and ensuring timely payments from customers or clients They work to recover outstanding debts while maintaining positive relationships using effective communication and negotiation strategies This role is critical in minimizing bad debts tracking account statuses and resolving payment disputes ultimately contributing to the company s cash flow and financial stability Key Responsibilities Account Management Monitor accounts to identify outstanding and overdue debts Manage a portfolio of customer accounts to ensure timely collection Investigate historical data for each debt or bill to understand payment patterns Perform account reconciliations and identify discrepancies in payments Update account status records and collection efforts accurately Communication Negotiation Contact clients debtors via phone email and mail to discuss overdue payments Inform clients of their debts and explain payment options Negotiate suitable payment plans and settlements to encourage timely debt payoffs Handle customer questions complaints and inquiries regarding billing issues Communicate professionally and clearly even in sensitive situations Preferred Skills: Finance & Accounts->O2C - Spotify

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Infosys BPM Limited
Infosys BPM Limited

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