Account Manager South Asia

Relx Group

4 - 8 years

20 - 25 Lacs

mumbai

Posted:3 hours ago| Platform:

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Skills Required

health insurance administration data management sales operations billing anti money laundering customer service order processing operations crm

Work Mode

Work from Office

Job Type

Full Time

Job Description

Providing exceptional customer service by responding to customer inquiries, providing product information, and resolving issues.
Coordinating with other departments to ensure timely delivery of products and services to customers.
Assisting the sales team to improve customer satisfaction, this will include issue resolution, billing, invoicing, order processing, legal coordination and contract implementation.
To onboard and execute on sales closes and navigate any roadblocks.
Developing and maintaining relationships with the sales team , key customers and stakeholders
Identifying opportunities for process improvements within the sales team and implementing best practices.
Providing support for onboarding and all steps of the sale.

Requirements

Be able to demonstrate a comprehensive understanding of sales processes and procedures.
Have experience working with CRM systems and other sales tools.
Be able to work independently and prioritize tasks effectively.
Have excellent communication and interpersonal skills.
Be able to analyze data and generate reports using Microsoft Excel or similar software.
Be detail-oriented and able to manage multiple projects simultaneously.
Have a dedicated customer service focus and a determination to achieve outstanding outcomes.

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