2 - 6 years

0 Lacs

Posted:1 week ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

The ideal candidate will appropriately identify the needs of both new and current customers to support their success with our product. You will establish effective communication with clients and internal team members to address and resolve any customer issues that may arise. You will collaborate cross-functionally within the company to engage with all stakeholders involved in customer success. Building and nurturing relationships with customers will be a key aspect of your role to comprehend and fulfill their requirements. Regular visits to customers will be conducted to explore growth opportunities within our platform. Additionally, you will be responsible for managing all reporting related to the status of customers" accounts. The qualifications for this role include prior experience in account management, proficiency in client-facing interactions, and a willingness to travel as needed.,

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