Job Title: Office & Residential Administrator Location: Mumbai Position Overview: We are looking for a proactive and well-organized individual to handle administrative responsibilities across both the Mumbai Head Office and the Directors residence. The role involves supervising housekeeping staff, drivers, and support personnel, as well as coordinating property maintenance and handling select personal and professional tasks for the Directors. The ideal candidate will possess strong multitasking ability, discretion, and effective communication skills. Key Responsibilities 1. Administrative & Office Management Oversee day-to-day operations at the Mumbai Head Office and other company-owned premises. Ensure maintenance and upkeep of all office and residential properties. Supervise housekeeping, drivers, and pest control services across all locations. Manage front desk and reception duties as required. Organize and maintain meeting rooms and conference logistics. Coordinate courier services, fuel management, and material tracking for office and residence. 2. Executive & Residential Support Manage calendars and reminders for Directors, including key religious and cultural dates. Assist with personal and household tasks such as utility bill payments, material procurement, and AMC renewals. Handle domestic and international travel bookings, event planning, and coordination of personal functions. Prepare presentations, reports, and handle confidential matters with discretion. Manage monthly petty cash, including reconciliation with the accounts team. 3. Vendor & Compliance Management Source vendors, conduct price comparisons, negotiate service agreements, and oversee quality. Maintain documentation for payments, service contracts, insurance, and compliance-related matters. Track inventory and manage procurement processes for both office and residential needs. 4. Staff Coordination & Engagement Support onboarding and coordination of housekeeping staff and drivers at the Director’s residence. Organize small-scale celebrations and functions such as birthdays, festivals, and special occasions across office and residence. Candidate Profile: Graduate in any discipline; background in administration or facility coordination preferred. Minimum 5 years of experience in administrative, office, or personal assistant roles. Strong organizational, interpersonal, and multitasking skills. Proficiency in MS Office (Word, Excel, PowerPoint) and coordination with accounts teams. Trustworthy, discreet, and capable of handling sensitive information responsibly. Compensation and Benefits Competitive salary commensurate with experience.
Prospect for potential new Clients and turn this into increased business. Meet potential Clients and the decision makers within the Client Organization by growing, maintaining, and leveraging your network. Responsible for Sales Targets Set up meetings between Client decision makers and Company's Sales Head. Plan approaches and pitches. Work with team to develop proposals that speaks about the Clients needs, concerns, and objectives. Participate in pricing the service. Handle objections by clarifying, emphasizing agreements and working through differences to a positive conclusion. Use a variety of styles to persuade or negotiate appropriately. Feedback and information on market and creative trends. Present to and consult with mid and senior level management on business trends with a view to developing new services, products, and distribution channels. Identify opportunities for campaigns, services, and distribution channels that will lead to an increase in sales. Using knowledge of the market and competitors, identify and develop the company's Unique Selling Propositions and Differentiators. Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations. Submit weekly sales progress reports on leads generated, Client meetings and closures. Ensure that data is accurately entered and managed within the company's CRM or other sales management system. Forecast quarterly sales targets and ensure they are met. Track and record activity on accounts and help to close deals to meet these targets. Present business development training and mentoring to team members. Skills: Sales Planning, Market Knowledge, Presentation Skills and Negotiating & Closing Skills. Years of Experience: 3 years and above Qualifications: Must be a Graduate. MBA (Marketing) would be an added advantage. Salary: Best in the industry Role & responsibilities Preferred candidate profile Perks and benefits
Job Title: Receptionist cum Admin Executive Location: Modern India Limited Employment Type: Full-Time Experience Required: 3-5 years Joining: Immediate Job Summary: We are looking for a smart, proactive, and well-spoken Receptionist cum Admin Executive to join our team immediately. The ideal candidate will be the face of our company, responsible for front desk operations, administrative support, and ensuring smooth day-to-day office management. Key Responsibilities: Reception Duties: Greet and welcome visitors with a warm and professional demeanor Manage incoming calls, transfer to concerned departments, and handle basic inquiries Maintain visitor logs and ensure proper communication and coordination with relevant staff Receive and distribute courier/mail/packages Administrative Duties: Manage office supplies and ensure timely procurement Maintain records, files, and other important documentation Provide administrative support to various departments Coordinate meetings, appointments, and schedules for staff Assist in maintaining cleanliness and order in the reception and common areas Handle basic HR/admin tasks as needed (attendance, joining formalities, etc.) Required Skills and Qualifications: Bachelors degree in any discipline 13 years of experience in a similar role preferred Excellent verbal and written communication in English Proficient in MS Office (Word, Excel, Outlook) Presentable and professional appearance Multitasking and time-management skills, with the ability to prioritize tasks Strong interpersonal skills with a positive and friendly attitude Must be able to join immediately Preferred: Experience in handling both reception and administrative responsibilities Background in a fast-paced office environment Salary: As per industry standards Benefits: [PF, Paid Leaves, Bonus, Gratuity, Mediclaim] Working Hours: [Mon–Fri Flexible timings]
An Analyst will support the team in scrutinizing the credentials, documents and factual of employees being on-boarded. Initiate the process and ensure closure of checks with the given time frame. You will be responsible for follow-up with external entities, to gather reports on authenticity of documents. Utilize different modes of verification process. MIS tracking You will be required to use the database and the updates for faster execution of the process. Prioritize the checks in accordance to the time-line remaining for completion of reports. Skills required: Good communication skills Good Typing speed & data entry Good in the following verifications employment, education, address, special, qualityRole & responsibilities
Job Title: Head Purchase (Real Estate) Location: Mumbai Experience: Minimum 20 Years (Real Estate Industry Only) Qualification: B.Tech (Civil / Mechanical / Related Field) Employment Type: Full-Time Job Summary: We are looking for a seasoned and result-driven Head of Purchase with over 20 years of experience exclusively in the real estate sector . The ideal candidate will have deep knowledge of procurement processes related to construction, building materials, MEP services, and vendor management. The role requires strategic planning, strong negotiation skills, and leadership to optimize cost, quality, and timelines. Key Responsibilities: Develop and execute strategic sourcing and procurement plans aligned with project requirements. Lead end-to-end procurement for civil, interior, MEP, and finishing materials across multiple real estate projects. Build and maintain strong vendor and supplier relationships to ensure quality and reliability. Negotiate high-value contracts and long-term rate agreements to achieve cost savings. Monitor market trends, pricing strategies, and new material innovations relevant to real estate construction. Establish strong internal controls, SOPs, and compliance measures. Coordinate with project teams, design consultants, and site engineers to understand material needs and timelines. Oversee material delivery schedules, inventory planning, and vendor evaluation. Drive digitalization and automation in procurement operations (e-procurement, ERP systems). Lead, mentor, and manage a team of purchase professionals and ensure cross-functional collaboration. Required Skills & Competencies: Proven expertise in procurement related to real estate construction and infrastructure. Strong commercial acumen and negotiation capabilities. Excellent leadership, communication, and vendor management skills. In-depth knowledge of building materials, pricing trends, and logistics. Familiarity with SAP/Oracle or any ERP procurement system. Ability to handle multiple high-value projects across geographies. Preferred Background: B.Tech in Civil or Mechanical Engineering. Experience in large-scale residential, commercial, or township projects. Certifications in supply chain or procurement (e.g., CSCP, CPM) will be an added advantage. Remuneration: Attractive compensation based on industry standards and experience.
Job Title: Project Architect (Real Estate) Location: Mumbai Experience: Minimum 5 Years (Real Estate Industry Only) Qualification: Bachelor of Architecture (B.Arch) Employment Type: Full-Time Job Summary: We are seeking a talented and detail-oriented Project Architect with 5 years of experience in the real estate sector . The ideal candidate will be responsible for overseeing architectural design, coordination with consultants, and execution alignment across residential or commercial real estate projects. The role demands strong technical skills, an eye for design, and the ability to translate concepts into functional and compliant spaces. Key Responsibilities: Prepare and review architectural plans, working drawings, and specifications for real estate developments. Coordinate with internal teams, consultants, contractors, and local authorities throughout project lifecycle. Ensure architectural design aligns with project objectives, budget, and local building codes. Assist in design development, facade detailing, layouts, and space planning. Support the project management team with timely approvals, drawings, and revisions. Conduct site visits to monitor execution quality, address design issues, and ensure adherence to approved drawings. Review shop drawings and provide technical clarifications to site teams. Collaborate with MEP, structural, and landscape consultants for integrated design solutions. Required Skills & Competencies: Strong knowledge of architecture design principles, real estate project workflows, and approval processes. Proficient in AutoCAD, Revit, SketchUp, and other architectural design tools. Excellent knowledge of local development regulations, NBC norms, and fire & safety guidelines. Attention to detail with good visualization and problem-solving skills. Effective communication and coordination abilities. Preferred Background: Work experience with reputed real estate developers or architectural firms. Exposure to mid/high-rise residential, commercial, or mixed-use projects. Familiarity with green building and sustainability concepts (LEED, IGBC, etc.) is a plus. Remuneration: Competitive and commensurate with experience.
Job Title: Planning Manager Real Estate Location: Mumbai Experience: Minimum 10 Years (Real Estate Sector Only) Qualification: B.E. – Civil Engineering Employment Type: Full-Time Job Summary: We are looking for a skilled and detail-oriented Planning Manager with 10 years of proven experience in the real estate industry . The ideal candidate will be responsible for project scheduling, monitoring, resource planning, and progress tracking across various residential and commercial developments. The role requires technical expertise, analytical thinking, and cross-functional coordination to ensure timely and efficient project delivery. Key Responsibilities: Prepare, update, and manage detailed project schedules using MS Project/Primavera (P6). Develop baseline programs and monitor progress against planned timelines. Coordinate with engineering, procurement, and execution teams to align project milestones. Track project progress, identify delays, and recommend corrective actions to mitigate risks. Prepare weekly/monthly MIS reports, dashboards, and project status presentations for management. Support budgeting, resource planning, and cash flow forecasting. Evaluate contractor schedules and ensure alignment with master program timelines. Conduct delay analysis and prepare extension of time (EOT) claims where applicable. Ensure adherence to project timelines, cost control, and quality benchmarks. Required Skills & Competencies: Strong understanding of project planning principles in real estate construction. Proficiency in planning software such as MS Project and Primavera (P6). Excellent analytical, forecasting, and reporting skills. Good knowledge of civil construction techniques and sequencing. Effective communication and coordination skills for cross-functional collaboration. Problem-solving mindset and attention to detail. Preferred Background: Experience in large-scale residential townships, commercial buildings, or mixed-use projects. Familiarity with ERP systems and project management tools. Certification in project planning/scheduling (e.g., PMP, PSP) is an added advantage. Remuneration: Competitive and in line with industry standards.
Job Title: Junior Engineer Civil (Real Estate) Location: Mumbai Experience: Minimum 5 Years (Real Estate Sector Only) Qualification: B.E. – Civil Engineering Employment Type: Full-Time Job Summary: We are looking for a proactive and technically skilled Junior Civil Engineer with 5 years of experience in the real estate construction industry . The ideal candidate should have hands-on experience in site supervision, quality control, and contractor coordination. This role supports the site execution team and ensures that day-to-day activities are carried out as per the construction plan and schedule. Key Responsibilities: Assist in supervising civil work at site including RCC, brickwork, plastering, tiling, and finishing. Ensure execution is done as per approved drawings, specifications, and quality standards. Coordinate with contractors, vendors, and labor to ensure smooth workflow and adherence to project timelines. Monitor material usage, stock levels, and raise indent for site materials. Maintain daily site reports, work measurements, and progress documentation. Assist in quality checks and ensure that construction complies with safety and building codes. Report any technical or on-site issues to the Site Engineer/Project Manager. Participate in site meetings and follow up on action items. Required Skills & Competencies: Strong understanding of construction activities and civil engineering principles. Ability to read and interpret civil drawings and specifications. Knowledge of building materials and construction techniques. Basic proficiency in MS Office and AutoCAD. Good communication and coordination skills. Attention to detail and a practical, solution-oriented mindset. Preferred Background: Prior experience in residential or commercial real estate projects. Exposure to high-rise or township developments is an advantage. Familiarity with safety norms and quality assurance practices. Remuneration: Competitive, based on experience and industry standards.
Job Title: MEP Engineer Real Estate Location: Mumbai Experience: Minimum 15 Years (Real Estate Sector Only) Qualification: B.E. – Mechanical Engineering Employment Type: Full-Time Job Summary: We are seeking a highly experienced and technically proficient MEP Engineer with 15 years of experience in the real estate industry . The candidate will be responsible for planning, designing, coordinating, and overseeing the mechanical, electrical, plumbing, and fire-fighting systems across residential, commercial, or mixed-use developments. The role requires excellent technical knowledge, project management skills, and coordination with cross-functional teams to ensure quality and timely execution. Key Responsibilities: Plan and supervise the execution of MEP systems, including HVAC, plumbing, fire-fighting, and electrical services. Review and approve MEP designs, drawings, BOQs, and technical specifications submitted by consultants and contractors. Ensure compliance with national and local codes (e.g., NBC, IS Codes, fire norms). Coordinate with architects, structural engineers, and project managers to ensure integrated project execution. Manage vendor selection, procurement, and installation of MEP systems and components. Conduct quality inspections, testing, and commissioning of MEP services. Resolve on-site technical issues, design conflicts, and monitor cost control for MEP scope. Review and monitor project timelines, budgets, and resource allocation related to MEP work. Liaise with statutory authorities for approvals and compliance clearances. Prepare progress reports and technical documentation. Required Skills & Competencies: Deep knowledge of HVAC, plumbing, electrical, and fire-fighting systems in real estate construction. Strong command over MEP codes, design standards, and safety regulations. Proficient in AutoCAD, MS Project, and MEP coordination software (like Revit MEP preferred). Excellent coordination, vendor management, and troubleshooting abilities. Ability to handle multiple real estate projects simultaneously. Strong communication and project reporting skills. Preferred Background: B.E. in Mechanical Engineering. Prior experience in mid-to-large scale residential and commercial real estate projects. Exposure to green building systems, energy-efficient designs, and LEED/IGBC standards is a plus. Remuneration: Competitive and commensurate with qualifications and experience.
Job Title: Site Engineer Civil (Real Estate) Location: Mumbai Experience: Minimum 10 Years (Real Estate Sector Only) Qualification: B.E. – Civil Engineering Employment Type: Full-Time Job Summary: We are seeking a dedicated and experienced Site Engineer – Civil with 10 years of hands-on experience in the real estate construction sector . The candidate should have a strong background in site execution, quality control, and contractor coordination, with a proven track record of delivering residential and/or commercial projects within timelines and budgets. Key Responsibilities: Supervise and manage day-to-day civil construction activities at the project site. Ensure execution as per approved drawings, specifications, and quality standards. Coordinate with contractors, vendors, and labor teams to maintain work schedules. Monitor and control site progress, materials usage, and manpower deployment. Conduct quality checks for civil works, including RCC, brickwork, plastering, waterproofing, and finishing. Prepare daily, weekly, and monthly progress reports and communicate updates to project managers. Ensure safety protocols and statutory compliances are strictly followed at site. Liaise with consultants, architects, and MEP engineers for timely issue resolution. Handle inspections and ensure readiness for project milestones and handovers. Required Skills & Competencies: Strong understanding of real estate construction methods, practices, and standards. Excellent interpretation skills for civil drawings and construction documents. Proficient in project planning tools and MS Office; familiarity with AutoCAD is an advantage. Ability to handle high-pressure situations and multiple tasks on-site. Effective communication, leadership, and problem-solving abilities. Preferred Background: Prior experience with reputed real estate developers or contracting firms. Exposure to high-rise residential, commercial, or mixed-use developments. Working knowledge of quality management systems and HSE compliance. Remuneration: Competitive and as per industry norms.
Job Title: Architect Location: Mumbai Experience: Minimum 20 Years Qualification: Bachelor of Architecture (B.Arch.) Employment Type: Full-Time Job Summary: We are seeking a highly experienced and visionary Senior Architect with over 20 years of professional expertise in architectural design, project execution, and team leadership. The ideal candidate will possess deep knowledge of planning regulations, contemporary design practices, sustainable architecture, and project management. This role will be critical in shaping the architectural direction of key projects and mentoring junior architects. Key Responsibilities: Lead architectural design and planning for high-value projects from concept to completion. Provide strategic direction on design aesthetics, functionality, and sustainability. Collaborate with clients, consultants, engineers, and stakeholders to understand and deliver project requirements. Ensure compliance with local building codes, safety regulations, and zoning laws. Manage project timelines, budgets, and deliverables efficiently. Review and approve architectural drawings, specifications, and documentation. Guide and mentor junior architects, drafters, and interns. Oversee construction administration and resolve on-site design challenges. Represent the company in client meetings and public consultations, if required. Required Skills & Competencies: Strong expertise in architectural design, detailing, and project execution. Proficiency in software like AutoCAD, Revit, SketchUp, Adobe Creative Suite, etc. Solid understanding of building materials, construction techniques, and sustainable practices. Excellent leadership, communication, and team management skills. Ability to manage multiple large-scale projects simultaneously. Familiarity with LEED or green building certifications (preferred). Preferred Experience: Extensive work in commercial, residential, institutional, or mixed-use projects. Experience working with national and international clients. Knowledge of BIM and integrated project delivery. Remuneration: Competitive salary based on experience and expertise.
Job Title: Executive Back Office Operations HR Grade: Location: Nariman Point, Mumbai Reporting To: Director Department: Sales Support & ERP Process Support Industry: FMCG / Home Furnishings / Textiles / Modern Trade Experience Required: 3–5 years in sales coordination, ERP (Zoho preferred), order processing Employment Type: Full-Time Role Summary We are looking for a reliable and detail-oriented Back Office Executive to support our teams with documentation, communication and ERP operations. The ideal candidate will be responsible for end-to-end sales documentation, order processing via ERP (Zoho), supplier documentation, and customer communication. This role demands excellent follow-up skills, a strong grasp of purchase and sales documentation, and a proactive approach to cross-functional coordination. Primary Responsibilities I. Procurement & Vendor Coordination Create and manage Purchase Orders (POs) for raw materials and finished goods in ERP Ensure internal approvals are secured prior to PO release Issue POs to suppliers and follow up on getting their acknowledgments Record Goods Receipt Notes (GRNs) in ERP and verify against orders placed Maintain accurate vendor records, delivery logs, and PO history Coordinate with manufacturers to track production timelines Liaise with Accounts for timely vendor payments including advance handling Coordinate with insurance providers where necessary II. Customer Orders & Documentation Draft and share cost-approved Estimates, Quotations, and Proforma Invoices Generate Sales Orders in ERP upon receipt of confirmed customer POs Maintain documentation for all customer orders and ensure system updates Coordinate with internal teams to provide regular updates on order status to customers Ensure all customer-facing documentation is accurately filed and up-to-date III. Customer Relationship Management (CRM) Act as the single point of contact for customers for all non-verbal communication (e-mail, WhatsApp) from PO receipt to post-delivery QC Respond promptly to all customer communications within the business day Maintain professional, timely communication throughout the order lifecycle Coordinate internally with all relevant teams for real-time updates Track and document customer preferences, feedback, and communication history in CRM Facilitate customer onboarding and documentation validation Participate in customer meetings when required IV. Data Management & Documentation Maintain accurate records related to supply chain, procurement, and inventory Reconcile stock levels and inventory periodically Monitor task completion and departmental progress V. System & Process Management Ensure accurate ERP updates across the product and supply lifecycle Perform routine data cleanup, reconciliation, and archival Track raw material movement and inventory consumption VI. Cross-Functional Coordination Liaise with all relevant teams to ensure smooth operations Follow up rigorously to eliminate bottlenecks and delays in the process flow Key Tools & Systems Proficiency ERP Platform: Zoho ERP (preferred) or equivalent CRM Software: Zoho CRM or similar platforms MS Office Suite: Advanced Excel, Word, PowerPoint Communication Tools: Email, WhatsApp Essential Skills Proficiency in ERP-based documentation and order tracking High accuracy and attention to detail Quick turnaround in internal and external communication Strong coordination and follow-up capabilities Basic commercial understanding of the order-to-cash and procurement cycle Inventory and logistics tracking Preferred Qualifications Bachelor’s Degree in Commerce, Business Administration, or related field 3–5 years of relevant experience in sales coordination, ERP operations, or back-office functions Prior exposure to modern trade, textiles, home furnishings, or export industry is advantageous Familiarity with sales and procurement documentation: Quotations, POs, Proforma Invoices, GRNs
Job Description: Title: - Executive Assistant to Directors Industry: FMCG / Home Furnishings / Textiles / Modern Trade Reporting To: Director Employment Type: Full-Time Location: Nariman Point, Mumbai Job Summary We are seeking an experienced and highly capable Executive Assistant to support our esteemed Directors in our Mumbai office. The successful candidate will be responsible for providing comprehensive administrative and organizational support to ensure the smooth and efficient functioning of the Directors' offices. Qualifications and Experience - Shorthand proficiency is required. - Candidate must have experience as an Executive Assistant to the President, Vice President, or Managing Director in the FMCG / Home Furnishings / Textiles / Modern Trade sectors. - Excellent organizational and time management skills, with the ability to prioritize and multitask effectively. - Strong written and verbal communication skills, with the ability to interact with individuals at all levels of the organization. - Proficient in using Microsoft Office suite (Word, Excel, PowerPoint) and other relevant software. - Demonstrated discretion and confidentiality in handling sensitive information. - Ability to work independently and as part of a team. Key Responsibilities - Manage the Directors' calendars, schedules, and appointments, coordinating meetings and travel arrangements as needed. - Prepare and organize various documents, presentations, and reports on behalf of the Directors. - Handle confidential and sensitive information with the utmost discretion and professionalism. - Serve as the primary point of contact for internal and external stakeholders, fielding inquiries and managing correspondence. - Coordinate and facilitate team meetings, taking detailed minutes and ensuring timely distribution. - Provide general administrative support, such as managing expenses, maintaining filing systems, and ordering supplies. - Organize travel arrangements, hotel bookings, itinerary planning, and expense reports. - Liaise with department heads for information, reporting, and strategic follow-ups - Demonstrate a proactive and solutions-oriented approach to problem-solving. Compensation and Benefits 5-6 LPA
Job Title: Manager Sourcing, Procurement & Logistics HR Grade: Department: Sourcing & Procurement Location: Nariman Point, Mumbai Reporting To: Director / Head – Supply Chain & Production Control Industry: Home Furnishings / Home Textiles Employment Type: Full-Time Experience Required: 10+ years in sourcing, procurement, and vendor development in a manufacturing or export-driven environment Role Overview We are seeking a commercially astute and execution-focused professional to lead our sourcing, procurement, and logistics operations across domestic and international markets. This role will oversee end-to-end procurement—from vendor identification to final delivery—while ensuring cost efficiency, compliance, and timely execution. The ideal candidate will bring hands-on experience in vendor development, PO management, global trade compliance, and coordination with logistics service providers. Key Responsibilities Sourcing & Vendor Development Float structured RFQs and evaluate vendor offers based on price, lead time, quality, and compliance Source raw materials and finished goods per business requirements from both domestic and overseas markets (India, China, Vietnam, Indonesia, Thailand, etc.) Negotiate pricing, payment terms, and delivery timelines with suppliers Conduct supplier due diligence, including quality evaluations and factory audits Procurement & PO Management Issue accurate and timely Purchase Orders based on validated Proforma Invoices Ensure vendor adherence to PO terms, delivery schedules, and specifications Track all procurement milestones and flag potential delays or risks proactively Maintain ERP-based records of purchase and order history Import/Export Compliance & Trade Policy Ensure compliance with import/export regulations, documentation, and customs processes Monitor applicable import duties, anti-dumping duties, and duty drawback benefits Stay abreast of government notifications, Free Trade Agreements (FTAs), and CEPA provisions affecting procurement and costing Manage shipping insurance documentation and export-import policy alignment Logistics & Third-Party Coordination Coordinate with logistics agents, shipping lines, warehousing partners, and clearing agents Oversee end-to-end movement of goods from supplier to warehouse Arrange and verify logistics documentation; monitor and track shipments regularly Sampling, Quality & Inspection Coordination Organize lab dips, swatches, and pre-shipment samples Coordinate material testing and inspection with quality control teams or third-party agencies Support / conduct factory audits during vendor onboarding or compliance review Costing, Budgeting & Commercial Coordination Compile structured cost sheets and assist in landed cost calculations Benchmark vendor pricing and explore alternate sourcing to improve margins Generate quotations and Proforma Invoices for internal costing approvals Conduct delta analysis (budget vs. actual) and report deviations for management review Track and manage purchase/sales margins and maintain procurement within approved budgets Cross-Functional Collaboration Work closely with internal departments including production, quality, logistics, and accounts Drive alignment across teams to ensure timely procurement, documentation, and dispatch Follow up with internal stakeholders to resolve issues and clear bottlenecks Key Skills & Competencies Strong vendor negotiation and sourcing skills In-depth knowledge of global trade, customs, and import/export documentation Commercial acumen with cost analysis and margin optimization ability Strong grasp of supply chain and logistics coordination High attention to detail, process orientation, and problem-solving mindset Advanced proficiency in Microsoft Excel; working knowledge of MS Word, Outlook Effective communicator with strong organizational and follow-up capabilities Preferred Qualifications Bachelor’s degree in Commerce, Supply Chain Management, or Textile Technology Prior experience in the home furnishings, textiles, or apparel industry is highly desirable Exposure to ERP systems and international sourcing procedures
Job Title: Client Service Manager Background Verification (BGV) Department: Client Relations / Operations Location: Bangalore Employment Type: Full-time Role Overview The Client Service Manager will be responsible for managing client relationships, ensuring timely and accurate delivery of background verification services, and driving customer satisfaction. This role acts as a bridge between clients and internal teams, ensuring smooth onboarding, execution, and resolution of client queries. Key Responsibilities Serve as the primary point of contact for assigned clients in the BGV domain. Understand client requirements and customize verification processes accordingly. Coordinate with internal verification teams to ensure timely completion of cases. Monitor SLAs and KPIs to maintain service quality and turnaround time. Handle escalations and resolve client issues with professionalism and urgency. Conduct regular client reviews and feedback sessions. Maintain accurate documentation and reports for client interactions and service delivery. Collaborate with sales and operations teams for client onboarding and renewals. Identify opportunities for upselling or cross-selling BGV services. Required Skills & Qualifications Bachelors degree in Business Administration, HR, or related field. 7+ years of experience in client servicing, preferably in the BGV or HR services industry. Strong communication and interpersonal skills. Ability to manage multiple client accounts and prioritize tasks. Proficiency in CRM tools and MS Office Suite. Problem-solving mindset with attention to detail. Knowledge of BGV processes, compliance standards, and industry best practices. Preferred Attributes Experience working with large enterprise clients. Familiarity with data privacy laws and employment verification protocols. Ability to work under pressure and meet tight deadlines. A proactive attitude and customer-first approach
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