Account Manager

Job Description

Company Description Hotelogix, a 15+ year leader in hospitality headquartered in Singapore, transforms hotel operations with innovative cloud-based centralized PMS. Recognized by Forbes Asia 100 in 2023, Hotelogix demonstrates a commitment to innovation and enterprise-grade technology solutions. Successfully serving over 12,000 hotels and 250+ hotel groups across more than 100 countries, Hotelogix enhances guest experiences while streamlining operations and boosting revenue. Our platform offers better control and visibility into hotel operations, enabling hoteliers to make data-driven decisions and manage operations centrally. Role Description This is a full-time, on-site role for an Account Manager located in Delhi, India. The Account Manager will be responsible for building and maintaining relationships with clients, ensuring customer satisfaction and retention. Daily tasks include managing client accounts, addressing customer inquiries, providing solutions to client issues, and working closely with other departments to meet client needs. The role also involves identifying opportunities for account growth and new business development. Qualifications Client Relationship Management, Customer Service, and Customer Retention skills Account Management, Sales, and Business Development skills Problem-Solving and Solution-Oriented skills Excellent communication and interpersonal skills Ability to work collaboratively across different departments Experience in the hospitality or technology industry is a plus Bachelor's degree in Business, Hospitality Management, or a related field Show more Show less