Account Manager (Client Servicing)

Company Description

Story Digital provides consumer-centric solutions to drive culture, commerce, and communities for brands and businesses. We are redefining the advertising landscape through innovation and creativity. Join us in building a #Creaticity, where creativity and city life converge to create groundbreaking solutions.

Role Description

This is a full-time, on-site Account Manager (Client Servicing) role located in Delhi, India. The Account Manager will be responsible for managing client relationships, understanding client needs, and ensuring successful delivery of marketing and advertising services. Day-to-day tasks include communicating with clients, coordinating with internal teams to execute projects, monitoring project progress, and ensuring client satisfaction. The role requires effective management of timelines, budgets, and deliverables to drive successful outcomes.

Key skills we’re looking for:

1. Client relationship management
2. Upselling and account growth
3. Campaign planning & coordination
4. Strong communication & problem-solving
5. Ability to work closely with creative & strategy teams

Qualifications

• Client Management and Relationship Building skills
• Project Management and Coordination skills
• Marketing and Advertising knowledge
• Excellent Communication and Interpersonal skills
• Strong Organizational and Time Management skills
• Ability to work independently and as part of a team
• Bachelor's degree in Marketing, Business, or a related field
• Experience in the advertising industry is a plus