Account Manager (Client Servicing)

As a Client Servicing Professional, your role involves creating long-term, trusting relationships with customers. You will oversee a portfolio of assigned clients, cultivate new business opportunities, and maintain strong client relationships. Your responsibilities will include: - Serving as the primary point of contact for all customer account management matters - Building and nurturing enduring client relationships - Negotiating contracts and closing agreements to enhance profitability - Establishing trusted advisor relationships with key accounts, customer stakeholders, and executive sponsors - Ensuring the timely and successful delivery of solutions based on customer needs and objectives - Effectively communicating the progress of monthly/quarterly initiatives to internal and external stakeholders - Developing new business with existing clients and identifying areas for improvement to meet sales quotas - Forecasting and tracking key account metrics such as quarterly sales results and annual forecasts - Generating reports on account status - Assisting with challenging client requests or issue escalations as required Qualifications required for this role include: - Demonstrable ability to communicate, present, and influence key stakeholders at all levels, including executives and C-level management - Minimum of 3 years of experience in the relevant field - Experience in delivering client-focused solutions to meet customer needs - Proven ability to manage multiple account management projects simultaneously with keen attention to detail - Excellent listening, negotiation, and presentation skills - Strong verbal and written communication abilities If there are any additional details about the company in the provided job description, please share them for inclusion in the job description.,