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1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326048 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Description Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description: Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
10.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 327207 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Staff Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Grade 10 Job Description At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience " Ideal candidate has been supporting traditional server based relational databases (Postgresql and MongoDB) for over 10+ years out of which last 5+ years in public cloud environments (GCP). Hands-on experience with PostgreSQL/MongoDB, including installation, configuration, performance tuning, and troubleshooting. Demonstrated expertise in managing PostgreSQL databases on AZURE, GCP and AWS RDS. Experience with features such as automated backups, maintenance, and scaling - Postgresql Ability to analyze and optimize complex SQL queries for performance improvement. Proficiency in setting up and managing monitoring tools for PostgreSQL on GCP. Experience with configuring alerts based on performance metrics. Experience in implementing and testing backup and recovery strategies for PostgreSQL databases on AWS RDS/AZURE SQL/GCP Cloud SQL. Knowledge and experience in designing and implementing disaster recovery plans for PostgreSQL databases on AWS RDS/AZURE SQL/GCP Cloud SQL. Good Understanding of database security principles and best practices. Proven ability to identify and resolve performance bottlenecks in PostgreSQL databases. Experience in optimizing database configurations for better performance. Able to provide 24*7 shift hours support at L2/L3 level Experience in updating KB articles, Problem Management articles, and SOPs/runbooks Passion for delivering timely and outstanding customer service Great written and oral communication skills with internal and external customers Strong ITIL foundation experience Ability to work independently or no direct supervision. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Work directly with end customer, business stakeholders as well as technical resources. Share domain and technical expertise, providing technical mentorship and cross-training to other peers and team members. Work directly with end customer, business stakeholders as well as technical resources." Basic Qualifications " 10+ years of overall operational experience 5+ years of GCP experience as a cloud DBA (Postgresql/Mongo DB) 3+ years of experience working in diverse cloud support database environments in a 24*7 production support model Query fine tuning - MongoDB Shell scripts for Monitoring like ‘slow queries’, replication lag, nodes fails, disk usage. etc Backup and restores (Backups should be automated with shell scripts/Ops Manager) Database Health check (Complete review of Database slow queries, fragmentation, index usage. etc) Upgrades (Java version, Mongo version. etc) Maintenance (Data Centre outages etc) Architecture design as per the Application requirement Writing best practices documents for shading, replication for Dev/App teams Log rotation/ maintenance (mongos, mongodb, config etc) Segregation of duties (User Management – designing User roles and responsibilities) Designing DR (Disaster Recovery)/COB (Continuity of Business) plans as applicable Database Profiling, Locks, Memory Usage, No of connections, page fault etc., Export and Import of Data to and From MongoDB, Run time configuration of MongoDB, Data Managements in MongoDB Capped Collections Expired data from TTL, Monitoring of Various issues related with Database, Monitoring at Server, Database, Collection Level, and Various Monitoring Tools related to MongoDB, Database software Installation and Configuration in accordance with Client defined standards. Database Migrations and Updates Capacity management- MongoDB Hands on experience in Server Performance tuning and Recommendations High availability solutions and recommendations Hands on experience in Root cause analysis for business impacting issues. Experience with SQL,SQL Developer,TOAD,Pgadmin,mongo db atlas Experience with python / powershell scripting - preferred Secondary skill in MySQL/oracle - preferred Installation, configuration and upgrading of postgresql server software and related products Secondary skill - DB2 is a plus. " Preferred Certifications Azure fundamentals certification (AZ-900) - REQUIRED Google Cloud Associate Engineer - REQUIRED Azure Database Certification (DP-300) - preferred AWS Certified Database Specialty - preferred Postgresql certification a plus MongoDB certification a plus B.Tech/BE/MCA in Information Technology degree or equivalent experience About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 325692 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate - L2 technical guidance to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Overview : At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an “Helpdesk Associate” to join our team in “Noida” Roles and responsibilities Position's General Duties and Tasks Required. Candidate should be technically sound with Windows Troubleshooting with registry edit (No Boot, No internet, optimization), MAC (optimization, mac troubleshooting), MDM, Autopilot Devices Setup, SCCM, Amazon Workspaces, Citirx , Active Directory (basic troubleshooting), Outlook troubleshooting, Printer Troubleshooting, External Monitor troubleshooting & docking station, Network drives. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. Shift: Rotational shift. Qualification: Graduate with relevant experience/knowledge in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. Must be able to speak fluent English; possess excellent writing and comprehension skills with excellent customer handling skills. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326932 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux/UNIX Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience: Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX/AIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSM\ITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Shell scripting and automation experience is a plus. Fundamental understanding of emerging technologies, including Containers and PaaS solutions Able to work on On-Call rotations Able to work independently in a project scenario. Experience handling P1/P2 calls and escalations Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help L1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications GCP Cloud Engineer About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
6.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 314331 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Information Security-Management - Security Analysis Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Role Overview The NTT DATA Services Security Analysis Specialist Advisor works to ensure the seamless delivery of all information security services that NTT DATA provides to the customer. This is an individual contributor role in which the person acts as a trusted information security partner with the customer and works collaboratively to understand, anticipate and recommend risk mitigation while promoting the overall information security protection for the customer’s information assets. You will partner with client to align information security with the customer’s business strategy, security policies and regulatory and compliance requirements resulting in increased protection and reduced risk. Summary Role Responsibilities (high level summary of key duties) The responsibilities of the Security Analysis Specialist Advisor include: Ensure the delivery of information security services to the customer in compliance with the contract and any applicable standards and regulatory requirements (e.g., ISO, PCI, SOX) Assist client in the definition and implementation of information security policies, strategies, procedures and settings to ensure confidentiality, integrity and availability of client’s environment and data Participate with customer in the strategic design process to translate security and business requirements into processes and systems; evaluating new / emerging security products and technologies and making recommendations to customer leadership in regards to the security posture impact on the organization Identify, review and recommend information security improvements as they relate to the achievement of the customer’s business goals and objectives Governance and Compliance Support the implementation of the client’s security governance frameworks within NTT DATA Delivery teams. Collaborate with the client to review, implement, and monitor adherence to their security policies, procedures, and standards. Conduct compliance reviews and assist in preparing for internal and external audits, ensuring alignment with client requirements. Facilitate audits by providing evidence of compliance and addressing findings effectively in partnership with the client. Maintain the Security Management Plan as a “statement of applicability”, defining relevant controls, responsibilities, and standards to align with both NTT DATA and client’s security objectives. Risk Assessment and Management Perform risk reviews in collaboration with the client to identify and evaluate risks across NTT DATA Delivery teams. Develop and monitor risk treatment plans aligned with the client’s risk management framework, ensuring mitigation of identified risks. Incorporate the client’s threat intelligence into risk management strategies to proactively address emerging risks. Escalate significant risks to NTT DATA and client senior management (as appropriate) with actionable recommendations for mitigation. Participate in internal and external audits for the customer (e.g., SOX, PCI) and coordinate information security services activities Good understanding of SIEM/SOC, Endpoint Security Tools (SentinelOne, MS Defender, etc.), Network Security tools including FW, IPS/IDS, Content Filter, etc. Drive remediation efforts related to information security; remediation may be from incidents, penetration tests, vulnerability scans, internal/external audits and Critical Practice assessments Identify information security weaknesses and/or gaps in the customer’s current operations and work with the customer to bring information security operations up to standards Participate and represent IT Security in Delivery/Operational meetings Review service management reports to ensure tickets (i.e., incidents, problems, requests, changes), related to information security, are being acknowledged, worked and Service Level Agreements are being met; provide direction on ticket remediation and ensure remediation is complete Required Qualifications: 6+ years of relevant experience Knowledge of standards / regulations impacting information security (e.g., PCI, HIPAA, SOX) Applied knowledge of risk management concepts Experience with information security internal & external audits, contract compliance, and quality initiatives Preferences: At least one of the following certifications: CISSP, SSCP, CISM, CEH Undergraduate or graduate degree Customer relationship management experience at the senior level Strong knowledge of systems and network administration (i.e., Active Directory, Server, Desktop) Knowledge and application of Globally Accepted Information Security Principles Strong knowledge of network security that pertains to communications, computer system environments and related infrastructures Thorough knowledge of server and desktop configurations that will protect systems from unauthorized access and software invasion About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326205 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326045 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description: Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326934 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Linux/UNIX/AIX Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience: Thorough technical knowledge of Linux/UNIX/AIX platforms (Ubuntu, RHEL/SuSE). Must be able to demonstrate deep technical troubleshooting and problem-solving skills. Expertise in UNIX heterogeneous platform environments, including Clustering, Backup operations, Patching and Activation, Technical skills in Network components are preferred (DNS, DHCP, TCP). Good fundamentals and technical hands-on experience in Linux/UNIX/AIX troubleshooting. Willingness to develop strong competencies in Linux/UNIX/AIX platform support. Knowledge of Shell scripting / Python/Ansible will be a plus. Excellent understanding of ITSM\ITIL processes and certification will be added advantage. Good communication, team building, and interpersonal skill are mandatory. Knowledge and experience in Migration methodologies and Migration tools like Double Take and other related industry-wide deployment/migration tools. Knowledge in Linux VHS V2V - Vmotion and Solaris Zones migration from SHS to SHS is preferred, Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Shell scripting and automation experience is a plus. Fundamental understanding of emerging technologies, including Containers and PaaS solutions Able to work on On-Call rotations Able to work independently in a project scenario. Experience handling P1/P2 calls and escalations Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help L1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model Preferred Certifications: AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications GCP Cloud Engineer About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 323501 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network DC Build Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Network DC Build Engineer: Role Responsibilities: Prepare network designs with bill of materials and detailed device configurations based on the business requirement Raise and implement network changes within the approved change window. Prepare network build packages based on the approved network design, which consists of impact analysis, network change implementation plan, and cutover plan - Present network designs and network changes for review and approval Collaborate with various platform streams and vendors to ensure that network deliverables are completed on time Data Center migrations in production environment without any downtime Candidate should be able to work on projects individually and should be able to design and implement the designs according to the standards. Requirements (Key Skills) Familiarity with network hardware (Arista and Cisco routers and switches) Expert level knowledge in network routing, switching protocols (Routing protocols like BGP, OSPF, EIGRP; LAN/WAN Technologies) Excellent working experience in multicasting, VXLAN, Spanning-tree, vPC, port-channel, MLAG, Trunking - Excellent troubleshooting and problem solving skill in routing & switching. CCNP or CCIE R&S (a plus) Hardware : Experience/knowledge about different type of transceivers, switches, different type of cabling, different type of fiber patching Proficient with Microsoft Office products including Visio, Word and Excel. Experience with Bluecoat is desirable but not essential. Strong -IT/Technical skills (understanding of software, hardware, networks, etc) Advanced level written and verbal communication skills. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326206 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 327201 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Lead Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Grade 8 - SQL Job Description At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. Preferred Experience " Ideal candidate has been supporting traditional server based relational databases (SQL Server) for over 7+ years out of which last 3+ years in public cloud environments (GCP and Azure) 5+ years of database experience in SQL Server 2008/2012/above versions 2+ years of database experience in Oracle11g /12c/above versions as secondary skill Knowledge of MySQL, PostgreSQL, Azure SQL,MI instances , GCP instances is a plus Strong planning, deployment, maintenance and troubleshooting experience in high-availability database environments (Always-On, Clustering, Mirroring, etc.). Expert in setting up health-checks and troubleshooting of SQL backups, restores and recovery models Able to work on On-Call rotations and provide 24*7 shift hours support at L2/L3 level Able to work independently in a project scenario and do POCs Experience in updating KB articles, Problem Management articles, and SOPs/runbooks Experience in google instances (SQL, Mysql,Postgresql) Experience incapacity planning, DR setup, project work (New environment setup) (SQL, Mysql,Postgresql) Passion for delivering timely and outstanding customer service Ability to work independently, with little or no direct supervision. Great written and oral communication skills with internal and external customers Strong ITIL foundation, Continual Service Improvement and Total Quality Management experiences Report weekly to management about abnormalities and critical issues; provide root cause analysis and recommendations; work with infrastructure team, application team and/or other teams for problem resolutions, following the escalation path if needed." Basic Qualifications " 7+ years of overall operational experience 3+ years of Azure/GCP experience as a cloud DBA (SQL) 3+ years of experience working in diverse cloud support database environments in a 24*7 production support model Experience with SSIS, SSRS, T-SQL Experience with python / powershell scripting - preferred Secondary skill in Oracle/MySQL/PostgreSQL - preferred Ability to work independently, with little or no direct supervision. Ability to work in a rapidly changing environment Ability to multi-task and context-switch effectively between different activities and teams " Preferred Certifications Azure fundamentals certification (AZ-900) - REQUIRED Azure Database Certification (DP-300) - preferred AWS Certified Database Specialty - preferred MCTS, MCITP, OCP certifications a plus Google Cloud Engineer - REQUIRED About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
9.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326918 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Routing and Switching - Network Engineering Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Primary Skillset:- Avaya Voice. Responsibilities: Installation & Configuration: Set up and configure Avaya systems, including Avaya Aura, Avaya Communication Manager, and related gateways. Troubleshooting & Maintenance: Diagnose and resolve issues related to Avaya voice systems, including SIP and H.323 protocols. System Upgrades: Manage upgrades and patches for Avaya systems to ensure optimal performance. Network Integration: Work with networking teams to integrate Avaya voice solutions with enterprise networks. User Support: Assist users with voice-related issues, including call routing, voicemail, and conferencing. Documentation: Maintain records of configurations, troubleshooting steps, and system changes. Collaboration: Work with vendors and IT teams to implement new voice solutions. Requirements: Experience: 9+ years working with Avaya voice systems. Technical Skills: Hands-on experience with Avaya servers (S8300, S8500, S8700, etc.), Avaya Session Manager (SM), and System Manager (SMGR). Protocols Knowledge: Understanding of VoIP, SIP, H.323, and PSTN concepts. Certifications: Avaya ACA, ACS, or ACE certifications preferred. Additional Skills: Experience with Avaya Breeze, Avaya Contact Center, and Cisco IPT is a plus. Secondary Skillset:- Network Routing and Switching (Cisco/Aruba), Wireless (cisco/Aruba) Performs technical analysis of software, hardware, and network systems, system integration for LAN/WAN communications, network nodes, switches, and various transmission systems Performs network maintenance and system upgrades including service packs, patches, hot fixes and security configurations Create & update the technology components of standard operating procedures Plans, designs, and implements networked systems, including configurations, supporting/troubleshooting network problems and coordinating with vendors for installation of such items as routers, switches, Wireless (Cisco & Aruba). Strong communication skills Solid documentation experience with Microsoft® Visio, Word, and Excel Ambitious and goal-oriented, with initiative to work until job is complete - Prior experience working closely with customers and collaborating with IT staff - Must possess strong technical account management skills and have excellent troubleshooting skills. Bachelor’s Degree or equivalent experience. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326207 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 327046 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a OS and Cloud Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Preferred Experience: Knowledge of Windows 2003/2008/2012/2016/2019/2022 Servers (Must Have), Server installation, configuration, Active Directory Management (OU/GPO/Forest and domain config and etc),Hyper-V / Vmware - Deployment and management of hyper V VMs, Disk Administration: Shrink Partitions & Share Drives, Disk Quotas, DFS, Patch management, Troubleshooting skills in OS & Hyper-V related. Hand-on knowledge of various RAID technologies (RAID 0+1, RAID 1, RAID 5, etc.), Knowledge of Clustering (geo cluster, multimode passive/active). Working Knowledge of File and Print servers, Knowledge on server management tools, Log monitoring/maintenance, and Solid understanding of cloud computing, networking, and storage principles with a focus on AWS. Azure experience is a plus. Cloud administration, OS/server administration, patching, maintenance, and troubleshooting experience. Willing to work on multiple cloud platforms. Powershell, scripting, and automation experience is a plus. Fundamental understanding of emerging technologies, including Containers and PaaS solutions Able to work on On-Call rotations Able to work independently in a project scenario and do POCs. Experience handling P1/P2 calls and escalations Able to write quality KB articles, Problem Management articles, and SOPs/Run-books Passion for delivering timely and outstanding customer service Able to Help L1 staff in support Great written and oral communication skills with internal and external customers Basic Qualifications: 7+ years of overall operational experience 3+ years of AWS/Azure experience 3+ years of experience working in a diverse cloud support environment in a 24*7 production support model 2+ years scripting Preferred Certifications: AWS SysOps Administrator/Developer/Solutions Architect Associate Certifications Azure Administrator Associate/Solution Architect Certifications Four Year BS/BA in Information Technology degree or equivalent experience About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
6.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 328494 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a NetReveal Support Engineer to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Provide technical support for the NetReveal platform to ensure optimal performance and user satisfaction. Diagnose and troubleshoot client issues related to the NetReveal system, utilizing analytical skills to find effective solutions. Collaborate with cross-functional teams to resolve complex technical issues and implement system enhancements. Assist clients with configuration, upgrades, and updates of the NetReveal software as needed. Develop and maintain comprehensive documentation of support procedures, technical workflows, and common issues. Engage in regular communication with clients to provide updates on issue resolution and gather feedback on the platform performance. Participate in training and development sessions to stay current with emerging technologies and best practices in the industry. Interacting with the technical team to ensure that the requirements are clear and well understood. 6+ years of Industry experience, having worked in Tier-1 IT organizations in BFSI domain with a focus on NetReveal application and Financial Crime Domain Good understanding of the banking domain. Good communication skills with ability to lead technical discussions with BFSI customers About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 312218 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a nCino QA to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). How You’ll Help Us: We have an immediate need for an experienced QA who specializes in Automation and Manual testing to assist our client with the continuous growth of their company. Why the Role Is Important: You will be responsible to be a part of the testing team and making sure we deliver beyond client expectations. Our clients need to know they can trust the deliverables and services NTT DATA delivers and you will maintain our reputation for reliability. We will make sure to equip you with the required tools you need to exceed expectations in our projects. Once You Are Here, You Will: Liaise with managers to ensure that the test plan aligns with the overall project Deliver detailed reports to all levels of stakeholders, discussing progress and addressing any issues that have been identified Be a part of the team and assist with the overall project delivery Required Skills & Qualifications: At least 8+ years' experience within the testing domain In depth knowledge of software testing (manual and Automation) Prior knowledge about nCino(LOS) as a system is mandatory Manual web-based and API testing using POSTMAN tool and automation of scripts using common automation tools like selenium. Designed the Requirement Traceability Matrix from the given user stories by creating the high-level scenarios from the acceptance criteria and corresponding low-level scenarios/test cases following the different types of testing methodologies. Perform Smoke and Sanity testing on the build-drops. Perform different types of Black Box testing on the given stories. Performed high-level end-to-end testing (Integration) of the entire application to ensure no critical break in the flow. Take part in the Defect Triage Call to discuss the validity of the bug. Raise defects based on failing acceptance criteria using JIRA Attend all Agile ceremonies including Daily Stand-ups, Sprint Planning, Review/Demo, and Sprint Retro. Also took part in estimation during the planning phase. Attend 3 Amigos meetings and clarify all the doubts regarding acceptance criteria and scope of testing of specific features. Preferred: API/ nCino LOS services testing experience. Ideal Mindset: Flexible, open minded approach to work and a willingness to learn Communication, group dynamics, collaboration and continuous improvement are core – being best practice driven Pro-active, quick learner, ability to effectively work in multi-cultural and multi-national teams Positive attitude and ability to engage with different stakeholders managing scope and expectations skilfully About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
8.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 309049 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a QA - Core Banking Data migration to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Title: QA Data Migration – Core Banking (Transact) Job Description: We are looking for a highly skilled Quality Analyst with expertise in the banking sector, specifically in Core Banking (Transact) along with migration experience. The successful candidate will be responsible for ensuring the quality and integrity of data during migration from legacy systems to new platforms. Key Responsibilities: Develop and execute test plans, test cases and test scripts to ensure data integrity, accuracy and completeness during migration. Work across multiple functional projects to understand data usage and implications for data migration. Identify, Document and track data quality issues and collaborate with cross functional teams to resolve them. Validate data migrated to new systems, ensuring it meets business requirements and free from defects. Identify, report and track defects found during testing and collaborate with development teams to resolve them. Skills and Qualifications: 8-10 years of overall experience with a minimum of 3+ years as Core banking QA. Proven experience as a Quality Analyst in the banking sector. In-depth knowledge of Core Banking Transact and migration processes. Familiarity with agile methodologies and project management principles. Strong analytical and problem-solving skills. Excellent communication and interpersonal abilities. Ability to work independently and as part of a team. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
6.0 - 15.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 329161 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Support - Payments Domain to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Act as a liaison between business, IT and QA teams to ensure alignment on requirements and technical deliverables. Interacting with functional BAs, product SMEs, QAs, engineering teams and solution architects to provide walk through of the requirements, understand technical dependencies and work with them to deliver the solutions. Provide content leadership in working with the clients in defining solutions to their business requirements. Interacting with business stakeholders for requirements gathering, analysis, documentation etc. Work with the delivery / implementation teams to provide domain inputs and to ensure delivery and implementation of the proposed solution. Interacting with the technical team to ensure that the requirements are clear and well understood. Translating business requirement document into technical specifications and analyze payment-related requirements. Oversee or participate in UAT and resolve technical issues during development and post-implementation. 6-15 years of Industry experience, having worked in Tier-1 IT organizations in BFSI domain with a focus on Payments Domain experience in Low and High Value Payments, Cross Border Payments and key regulations & associated IT impacts, affecting the Payments market, such as Single Euro Payments Area (SEPA), Instant Payments, Payment Services Directive, Open Banking etc. Required Skillset Domain Expertise: Must have in-depth solutioning experience in Banking Domain with focus on payments. Good to have the ability to read and understand regulatory changes such as SWIFT / SEPA rulebooks and understand requirements. Technical Skills: Should have the ability to understand As-is and gather requirements. Knowledge of payment system and technologies (ISO 20022, EMV, tokenization) Familiarity with Database, scripting, Microservice architecture. Analytical Skill: Proficiency in analyzing complex workflow and proposing scalable solution Experience with tools like JIRA, Confluence etc. Soft Skills: Excellent communication and stakeholder management Strong problem solving and critical thinking skills. ability to work independently and as part of team Well versed in documentation skills such as flow diagrams, procedures and manuals. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
1.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 311619 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Requirements: Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description: Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 326966 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Position Overview : At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company’s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring, the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. NTT DATA, Inc. currently seeks an “Helpdesk Associate” to join our team in “Noida”. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 327642 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Engineering Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). JOB FAMILY SUMMARY: Designs secure network solutions that maximize the sharing of applications, information, and resources across the company. Designs secure global networks and establishes standards based on business objectives. Defines network business requirements and implements effective global network strategies. Establishes network standards. Analyzes and resolves complex network related problems, up to and including Level 3. Analyzes and tests all elements of the network infrastructure. JOB DESCRIPTION: Responsible for complex testing and analysis of all elements of the network facilities. Consistently provides guidance and project direction to less experienced staff. Independently analyzes and provides innovative solutions to network engineering and design projects. Develops and conducts senior leader presentations. REQUIRED SKILLS: Knowledge of network related processes and procedures to the completion of the most complex assignments. Knowledge of advanced network diagnostic tools. Knowledge and skills required to resolve complex network related problems. Ability to function as one of NTT DATA's top level technical experts. Demonstrated ability to apply expert knowledge of network engineering to the most complex problems and to direct, train, and guide less experienced staff. Effective communication skills and ability to influence executives. Global networking experience. ITIL Advanced Cisco Routing and Switching Cisco Meraki SDWAN Meraki Wireless About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
7.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 304906 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Firewall-Palo Alto - Network Security Specialist Advisor to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). The Network Security Senior Specialist Advisor would work on Requests, Changes, Incidents and Problem records to support our customers’ network security environment. Implement Network Security solutions and provide operational support in a customer environment. Support Palo Alto, Prisma SASE solution, F5, AWS networking and R&S. Will provide technical escalation to L2 support engineers. Provide On-call support for high severity incidents in a 24x7 environment. Detect security issues, create customer tickets, and manage problems until closure. Ensure that Service Level Agreements and operational standards are met. Perform system maintenance, checkups and maintain current documentation. Provide resolution plans for device issues. Propose service, process, and technical improvements to management. Experience and at least 7 years Network Security administration experience. Excellent Time Management skills required to properly manage operations duties and other task that will assist in the optimization of the firewall team. Working with internal tools to complete configuration backup/restore as well as monitoring and reporting. Responsibilities included assisting in Daily Steady State operations in request and change management as well as weekly on-call rotation support. Complete Weekly/Monthly Health Status checks across all support network security platforms. Working with multiple customers support environment to complete upgrades, patches, overall operational support. Assist in conducting rule set reviews to improve overall security footprint for our customers. Provide operational support of the Network & Security environments. Detect security issues, create customer tickets and manage problems until closure. Ensure that Service Level Agreements and operational standards are met. Perform system maintenance, checkups and maintain current documentation. Provide resolution plans for device issues. Propose service, process and technical improvements to management. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
1.0 - 3.0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 316954 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Network Routing and Specialist - Network Support Analyst to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Job Responsibilities: Gather requirements, analyze technical networking issues and provide options and recommendations. Participation in daily operations meeting, ensuring compliance and meet SLA for your respective sites and service area. Supporting customer environments on 24x7x365 basis. Mandatory: Hands-on experience in troubleshooting routing protocols like RIP, EIGRP and OSPF. Knowledge of Network Monitoring Tools i.e Voyence, Solarwind Network support and/or Network operations experience of 1-3 years Ability to apply principles, theories, and concepts, as well as knowledge or related networking disciplines Full understanding of WAN/LAN internetworking including design elements including cost versus performance tradeoffs, protocol interoperability, network architecture development and requirements for testing / proof of concept. Advanced knowledge of platform operation systems (router platforms, LAN, WAN, and router protocols) and how they interact with the network Advanced knowledge and troubleshooting skills to support wireless infrastructures. Advanced skills in gathering requirements and designing/implementing/supporting network solutions Advanced skills and knowledge and adherence to Change Management processes Excellent communication skills, both written and oral Strong customer service skills; interfaces with customers, end users, partners and associates Additionally, the candidate must work well within a team, adapt easily to change. Candidate should have a history of working unsupervised while achieving required goals Experience :- 1 - 3 years of relevant experience or equivalent combination of education and work experience. Skills :- Good troubleshooting skills Customer facing skills Good verbal and written communication skills. Educational Qualification :- B.Tech. or Any Graduate Minimum Certifications or Professional Credentials:- Minimum of CCNA level certification. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 325330 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Systems Administration Specialist to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). VMware Administrator is responsible for managing and maintaining virtualized environments using VMware technologies. Their duties typically include: Installing and configuring VMware software such as ESXi and vCenter. Monitoring system performance and troubleshooting issues within the virtual infrastructure. Performing regular maintenance tasks like patch management and software updates. Providing technical support for VMware-related incidents and service requests. Manage Windows and Unix Management servers. 24*7 Support including rotational night shifts and weekend support. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
0 years
0 Lacs
Noida, Uttar Pradesh, India
On-site
Req ID: 328054 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Application Operations Lead to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Daily Tasks Review of SOD checks for CBA and Site 24x7 dashboard VLS report and EOD notification mails for all 3 zones. Monitor CBA SFDC queue for tickets that are yet to be assigned. Monitor emails for any followups/pending tasks for CBA BAU. Monitor new incidents raised as part of events/alerts in SNOW. Monitor NTT Infra / LCS changes scheduled for the day. Review email comms / SFDC comments if required. CBA Handover from 1st to 2nd and 2nd to 3rd - review tickets, comms, tasks, learning progress. Take stock of issues with CS / Products and ask for updates wherever required. Health check of calendar for scheduled meetings. Review of PIR documents wherever required. CBA Vulnerabilities Take stock of all vulnerabilities reported in Qualys Split by category and period of open and split by AppOps and Infra related. Rey Montero to set up bi-weekly review call of Vulnerabilities. Certificate Renewal Planning Take stock of all active certificates across PROD and NON PROD and impacted systems both in CBA and Finastra Infra. Populate the 2026 renewal planned week as per recommendation provided. Consolidate with CBA if all impact analysis is completed. Access Control & PAM Resource wise required access poplated based on daily BAU tasks performed. Workshop with NTT Infra on access control layers that can be applied on the server, database and application. Conduct an impact analysis of implemention - new user creation, password resets for admin users, etc. LoanIQ Gold Configuration Review the process of updating the LoanIQ configuration in both PROD and NON-PROD. Gather feedback from AppVal on process prepared. Review with SDMs on the process and prepare for CBA demo. Utility Script for PROD DB Dumps Development in progress by Saquib - 4 components identified Individual component development. Review utility with Jan and Rachelle. Testing to be conducted - Test when PPD refresh request comes through & bank has approved Change Management LCS changes review every Monday of all ADB and CBA changes. Checks to include: Change ticket review - Risk, Change type, Schedule, Attachments which includes Runbook Non PROD testing results and Bank approval. Runbook review of steps, schedule, testing, rollback, checklist and 4-eye checker. Bank approval in line with change schedule. Take stock of changes to be reviewed in Tuesday CAB which includes ADB + CBA + TechOps. Change owner to present during Tuesday LCS CAB. Any actions/changes to be noted. MoM to be sent out for the approved changes. All changes to be approved 4 hours prior to scheduled deployment. Review changes scheduled by NTT Infra if AppOps support is required and share the alligned weekend support. Approve DB related changes during change deployment. If required perform 4-eye checker based on availablity. Ensure on-call support during weekend change deployment. Monthly KPI Report for ADB and CBA Extract valid P1 / P2 SFDC cases for ADB and CBA and derive MTTR time. Change success rate of LCS + NTT Infra changes. Remediation % of application vulnerabilities. Backlog of all open incidents. Stock of repeat incidents with same RCA. BAU Review Calls NTT Infra + NTT AppOps internal process call every Monday to discuss issues/improvements. Fornightly governance call every Tuesday with NTT Infra to review critical BAU items and progress update. LoanIQ Squad Sprint planning every Wednesday. New format of sending BAU updates by Tuesday COB. BAU to Green call with Steve every weekday. CBA dashboard reviewed of critical / ageing tickets. NTT Service Improvement and Governance call to review SFDC housekeeping, Service Improvements plan. About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here . If you'd like more information on your EEO rights under the law, please click here . For Pay Transparency information, please click here . Show more Show less
Posted 4 hours ago
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