Academic Counselor

Summary

We're looking for an Academic Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment.

As an Academic Counselor you will be responsible for developing new leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales.

Roles and Responsibilities

• Responsible for admission process of students
• Follow up on leads generated through various sources
• Explain admission procedures and courses offered by the institute to the prospective students
• Responsible for admission process of students
• Follow up on leads generated through various sources
• Explain admission procedures and courses offered by the institute to the prospective students
• Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media.
• Identifying references through the existing customer base to increase the sales pipeline
• Details pertaining to lead discussions and conversion should be updated for the manager.
• Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments.
• Handle Objections and Price Negotiation in order to generate Sales Revenue.
• Maintain effective communication till the time learner is onboarded

Job Types: Full-time, Permanent

Pay: ₹13,000.00 - ₹25,000.00 per month

Benefits:

• Cell phone reimbursement
• Health insurance
• Leave encashment
• Provident Fund

Ability to commute/relocate:

• Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Academic counseling: 1 year (Required)
• Business development: 1 year (Required)
• Career counseling: 1 year (Required)
• Tele Calling: 1 year (Required)

Language:

• English (Required)

License/Certification:

• Education Industry Experience (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)

Work Location: In person