Summary We're looking for an Academic Counsellor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Academic Counsellor you will be responsible for developing new leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sale Roles and Responsibilities Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline Details pertaining to lead discussions and conversion should be updated for the manager. Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is onboarded Job Types : Full-time Salary: Starting from 35000 Schedule: Day shift Location: 1st Floor Kohinoor Building Temple Road Elamkulam, PO, Kadavanthra, Kochi, Kerala 682020 Qualification: Any graduation Experience: Minimum 1 year (Preferred) Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Schedule: Day shift Supplemental Pay: Performance bonus Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Application Question(s): Do you have prior experience as an academic counselor? Education: Bachelor's (Required) Experience: Academic counseling: 1 year (Required) Location: Kochi, Kerala (Required) Work Location: In person
Job Summary The Cybersecurity Instructor at Techbyheart Academy is responsible for delivering expert-level training on cybersecurity concepts, tools, and practices to students. This role involves designing and conducting lectures, hands-on labs, and assessments to equip learners with the necessary skills to excel in the cybersecurity field. The ideal candidate will combine technical expertise with a passion for teaching and a strong ability to develop and present engaging educational content. Key Responsibilities Cybersecurity Training: Design and deliver comprehensive training sessions on cybersecurity topics, including threat analysis, network security, risk management, and incident response. Curriculum Development: Create and update training materials, including presentations, practical exercises, and assessments. Engagement: Use modern teaching techniques and web-based platforms to ensure effective learning and engagement. Evaluation & Improvement: Assess the effectiveness of each training session, gather feedback, and refine the learning process for continuous improvement. Policy Review & Training: Collaborate with internal teams to review and update company cybersecurity policies. Conduct regular cybersecurity awareness sessions across the organization. Documentation: Prepare and maintain technical guidelines, manuals, and training documentation in simple language for easy understanding. Required Qualifications & Skills Education: Any degree or diploma in IT, Computer Science, or related fields. Certifications: CEH (Certified Ethical Hacker) qualification is mandatory. Experience: 1-2 years of experience in cybersecurity training or related IT training roles. Technical Skills: Knowledge of cybersecurity tools and practices, including network security, malware analysis, and threat detection. Course Design: Experience in designing technical training content and assessments. Communication: Strong written and verbal communication skills, with the ability to explain complex concepts in a clear and engaging manner. Learning Platforms: Familiarity with web-based learning platforms and digital training tools. Job Type: Full-time Pay: ₹15,000.00 - ₹30,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Ability to commute/relocate: Anna Salai, Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Location: Anna Salai, Chennai, Tamil Nadu (Required) Willingness to travel: 100% (Preferred) Work Location: In person
Role Overview The Business Development Manager (BDM) at Techbyheart will be responsible for driving growth through student admissions, corporate partnerships, institutional tie-ups, and market expansion. The role requires strategic planning, strong relationship management, and execution of business initiatives that align with Techbyheart’s vision of delivering quality education and training. Key Responsibilities 1. Business Growth & Sales Achieve monthly and quarterly admission targets. Identify, develop, and manage new business opportunities across regions. Conduct market research to understand competitor activities and industry trends. Expand Techbyheart’s footprint through college tie-ups, seminars, and student outreach programs. 2. Client & Partner Management Build and maintain strong relationships with educational institutions, training partners, and corporate clients. Ensure timely communication and follow-ups for partnerships and collaborations. Represent Techbyheart at events, job fairs, and placement drives. 3. Marketing & Outreach Work closely with the marketing team to design campaigns for lead generation. Coordinate events, workshops, and awareness programs in colleges and corporates. Develop presentations and proposals for potential clients and institutions. 4. Revenue & Reporting Drive revenue generation from B2C (students) and B2B (corporates/colleges) channels. Prepare business plans, forecasts, and weekly/monthly performance reports. Monitor ROI on marketing and outreach activities. 5. Team & Cross-functional Collaboration Mentor and guide Business Development Executives / interns. Collaborate with HR, Placement, Faculty, and Admin teams to ensure smooth execution of programs. Provide feedback to senior management for strategic decision-making. Key Skills & Competencies Proven track record in business development / sales (preferably in education, training, or edtech sector). Strong communication, negotiation, and presentation skills. Ability to work under pressure and achieve targets. Strong networking and relationship-building skills. Strategic thinking with hands-on execution ability. Willingness to travel extensively for business growth. Qualifications Bachelor’s degree (mandatory). MBA/PGDM in Marketing or Business Development preferred. 4–7 years of proven experience in business development, preferably in education, training, or edtech industry. Compensation Competitive industry-standard salary (based on experience). Performance-based incentives linked to admissions, revenue, and partnership growth. Job Types: Full-time, Permanent Pay: ₹30,000.00 - ₹50,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Language: English (Preferred) Work Location: In person Expected Start Date: 20/10/2025
Job Summary The Cybersecurity Instructor at Techbyheart Academy is responsible for delivering expert-level training on cybersecurity concepts, tools, and practices to students. This role involves designing and conducting lectures, hands-on labs, and assessments to equip learners with the necessary skills to excel in the cybersecurity field. The ideal candidate will combine technical expertise with a passion for teaching and a strong ability to develop and present engaging educational content. Key Responsibilities Cybersecurity Training: Design and deliver comprehensive training sessions on cybersecurity topics, including threat analysis, network security, risk management, and incident response. Curriculum Development: Create and update training materials, including presentations, practical exercises, and assessments. Engagement: Use modern teaching techniques and web-based platforms to ensure effective learning and engagement. Evaluation & Improvement: Assess the effectiveness of each training session, gather feedback, and refine the learning process for continuous improvement. Policy Review & Training: Collaborate with internal teams to review and update company cybersecurity policies. Conduct regular cybersecurity awareness sessions across the organization. Documentation: Prepare and maintain technical guidelines, manuals, and training documentation in simple language for easy understanding. Required Qualifications & Skills Education: Any degree or diploma in IT, Computer Science, or related fields. Certifications: CEH (Certified Ethical Hacker) qualification is mandatory. Experience: 1-2 years of experience in cybersecurity training or related IT training roles. Technical Skills: Knowledge of cybersecurity tools and practices, including network security, malware analysis, and threat detection. Course Design: Experience in designing technical training content and assessments. Communication: Strong written and verbal communication skills, with the ability to explain complex concepts in a clear and engaging manner. Learning Platforms: Familiarity with web-based learning platforms and digital training tools. Job Type: Full-time Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Paid sick time Provident Fund Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Preferred) Location: Bangalore, Karnataka (Required) Willingness to travel: 100% (Preferred) Work Location: In person Expected Start Date: 20/10/2025
Job Summary The GM - Operations holds the highest operational leadership position and is responsible for the overall efficiency, profitability, and scalable growth of the entire institute's operations across all current and future states. This role reports to the CEO/COO/Director. Role and Responsibilities Expansion Strategy: Lead the operational planning and execution for expansion into 10 new states, including market mapping, regulatory compliance in new regions, and center launch timelines. Operational Blueprint: Design and approve the Standard Operating Procedures (SOPs) for all critical functions (e.g., Center Management, Enrollment, Logistics, Trainer Onboarding, B2B project execution) to ensure uniformity across all states. Technology & Systems: Define the strategy for operational technology (e.g., LMS, CRM, ERP for operations) to support multi-state scale and ensure seamless data flow. Budget Oversight: Own the overall operations budget for all centers and states, focusing on cost control and resource optimization. P&L Responsibility: Hold ultimate accountability for the operational P&L for the Operations function, ensuring centers are profitable and meet established targets. Vendor Strategy: Negotiate and manage high-level, national/multi-state contracts for infrastructure, technology, and key vendors to leverage scale and secure cost efficiencies. Performance Monitoring: Define and track Key Performance Indicators (KPIs) for all state-level and center-level operations (e.g., facility utilization, audit scores, operational turnaround time, learner experience feedback). Quality & Compliance: Ensure 100% compliance with all statutory, regulatory, and affiliation requirements across all operating states, anticipating future needs for expansion states. Risk Management: Identify and mitigate high-level operational risks (e.g., facility issues, major B2B contract delivery risks, regional regulatory changes). Team Leadership: Supervise and mentor the Operations Managers (or State/Regional Heads of Operations), driving a culture of continuous improvement and operational excellence. Inter-Departmental Alignment: Act as the primary liaison between Operations and other key functions (Sales/BD, Finance, Academics/Curriculum) to ensure seamless delivery, particularly for large B2B contracts. Talent Development: Define the organizational structure and staffing requirements for the Operations team across all existing and future states. Provide direct strategic oversight to In-Center Sales and Digital Marketing teams across Techbyheart and Skillpods. Ensure alignment between marketing campaigns and sales objectives for lead generation and conversion. Review performance metrics, campaign outcomes, and sales funnels to optimize revenue performance. Guide teams in planning digital campaigns (SEO, SEM, social media, paid ads) and converting leads effectively Establish performance-driven processes for lead management, nurturing, and customer retention Qualifications & Experience Master’s Degree in Business Administration, Operations, or related field. 6+ years of proven experience in multi-location operations management, preferably in the education, training, or service industry . Strong understanding of operational systems, budget management, and compliance frameworks. Proven track record in team leadership, P&L management, and large-scale expansion. Experience integrating sales and marketing strategies within an operational framework is highly desirable. Skills & Attributes Strategic thinker with a strong operational execution mindset. Excellent leadership, communication, and stakeholder management skills. Data-driven approach with strong analytical capabilities. Hands-on experience in digital transformation, ERP/LMS/CRM integration, and team scaling. What We Offer A leadership role with high strategic influence. Opportunity to drive large-scale, multi-state growth initiatives. Dynamic work environment with cross-functional exposure. Competitive salary package and performance-linked benefits. Job Types: Full-time, Permanent Pay: ₹40,000.00 - ₹80,000.00 per month Benefits: Commuter assistance Health insurance Internet reimbursement Leave encashment Provident Fund Experience: Operations and Business Development: 5 years (Required) Digital marketing: 5 years (Required) Sales and Marketing: 5 years (Required) Language: English (Required) License/Certification: Ed-Tech industry Experience (Required) Work Location: In person
Position Summary: The HR Assistant – Operations plays a key role in supporting day-to-day HR and administrative functions across all centers. The role involves managing employee documentation, attendance, travel coordination, communication between departments, and assisting with recruitment, onboarding, and compliance processes. The position also ensures smooth coordination between HR and operations for timely execution of company policies and employee services. Key Responsibilities:1. HR Operations & Documentation Maintain and update employee records including ID, Aadhaar, PAN, offer letters, and contracts. Support HR audits by ensuring all documentation and registers are complete and compliant. Manage attendance records and assist in preparing monthly reports for payroll. Handle employee transfer, deputation, and leave documentation in coordination with respective departments. 2. Travel & Ticket Coordination Process and track all official travel requests as per the company travel policy Coordinate ticket bookings, approvals, and reimbursements with the concerned manager and HR Head. Maintain a travel log and ensure travel forecasts are received from all departments monthly. 3. Recruitment & Onboarding Support Assist with scheduling interviews, coordinating candidate communication, and collecting required documents. Support onboarding and induction processes for new employees. Maintain candidate and employee databases for active and closed positions. 4. Employee Engagement & Welfare Support planning and execution of engagement activities and monthly HR events. Collect and compile employee feedback and assist in preparing engagement reports. 5. Reporting & Communication Prepare and share weekly and monthly HR operational reports. Ensure timely communication with branches for updates on HR processes, policy changes, and compliance requirements. Support senior HR management in handovers, training sessions, and audit preparation. 6. General Administration Maintain HR files, registers, and HR operations checklists. Coordinate with admin and operations departments for logistical and documentation needs. Key Skills & Competencies: Strong organizational and communication skills. Attention to detail and ability to handle confidential information. Proficiency in MS Office (Excel, Word, Outlook) and Google Workspace. Knowledge of HR policies, compliance, and employee lifecycle management. Good coordination and follow-up abilities across departments. Qualifications: Master’s Degree in Human Resource Management, Business Administration, or related field. 1–3 years of experience in HR Operations / HR Administration preferred. Experience in educational or training institutions will be an added advantage. Employment Type: Full-time Salary: As per company norms and experience. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Education: Master's (Required) Experience: HR Operations: 1 year (Required) Language: English (Required) Location: Kochi, Kerala (Required) Work Location: In person
Position Summary: The HR Assistant – Operations plays a key role in supporting day-to-day HR and administrative functions across all centers. The role involves managing employee documentation, attendance, travel coordination, communication between departments, and assisting with recruitment, onboarding, and compliance processes. The position also ensures smooth coordination between HR and operations for timely execution of company policies and employee services. Key Responsibilities:1. HR Operations & Documentation Maintain and update employee records including ID, Aadhaar, PAN, offer letters, and contracts. Support HR audits by ensuring all documentation and registers are complete and compliant. Manage attendance records and assist in preparing monthly reports for payroll. Handle employee transfer, deputation, and leave documentation in coordination with respective departments. 2. Travel & Ticket Coordination Process and track all official travel requests as per the company travel policy Coordinate ticket bookings, approvals, and reimbursements with the concerned manager and HR Head. Maintain a travel log and ensure travel forecasts are received from all departments monthly. 3. Recruitment & Onboarding Support Assist with scheduling interviews, coordinating candidate communication, and collecting required documents. Support onboarding and induction processes for new employees. Maintain candidate and employee databases for active and closed positions. 4. Employee Engagement & Welfare Support planning and execution of engagement activities and monthly HR events. Collect and compile employee feedback and assist in preparing engagement reports. 5. Reporting & Communication Prepare and share weekly and monthly HR operational reports. Ensure timely communication with branches for updates on HR processes, policy changes, and compliance requirements. Support senior HR management in handovers, training sessions, and audit preparation. 6. General Administration Maintain HR files, registers, and HR operations checklists. Coordinate with admin and operations departments for logistical and documentation needs. Key Skills & Competencies: Strong organizational and communication skills. Attention to detail and ability to handle confidential information. Proficiency in MS Office (Excel, Word, Outlook) and Google Workspace. Knowledge of HR policies, compliance, and employee lifecycle management. Good coordination and follow-up abilities across departments. Qualifications: Master’s Degree in Human Resource Management, Business Administration, or related field. 1–3 years of experience in HR Operations / HR Administration preferred. Experience in educational or training institutions will be an added advantage. Employment Type: Full-time Salary: As per company norms and experience. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹15,000.00 per month Benefits: Health insurance Leave encashment Paid sick time Provident Fund Education: Master's (Required) Experience: HR Operations: 1 year (Required) Language: English (Required) Location: Kochi, Kerala (Required) Work Location: In person
Summary We're looking for an Academic Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Academic Counselor you will be responsible for developing new leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Roles and Responsibilities Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline Details pertaining to lead discussions and conversion should be updated for the manager. Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is onboarded Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Academic counseling: 1 year (Required) Business development: 1 year (Required) Career counseling: 1 year (Required) Tele Calling: 1 year (Required) Language: English (Required) License/Certification: Education Industry Experience (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person
About Techbyheart Techbyheart is a leading EdTech organization committed to bridging the gap between education and employability. We focus on transforming students into industry-ready professionals through quality training, skill development, and placement-oriented programs. As a people-driven company, we believe in building a strong, value-based culture that promotes growth, innovation, and teamwork. Position Overview: The Assistant Manager – HR & Administration will play a dual role in supporting both human resource operations and administrative management. The position requires a dynamic individual capable of maintaining efficient HR processes, ensuring compliance with company policies, and managing the day-to-day administrative needs of the branch. Key Responsibilities: Human Resource Management: Handle end-to-end recruitment — from job posting, shortlisting, and scheduling interviews to onboarding new hires. Maintain and update employee records, contracts, and performance evaluation data. Support payroll coordination, ensuring attendance, leave, and incentive data are accurate. Manage probation reviews, confirmations, and performance observation reports. Oversee employee engagement activities, internal communication, and recognition programs. Implement HR policies, code of conduct, and disciplinary procedures across departments. Coordinate training sessions, induction programs, and faculty development activities. Support management in appraisals, transfers, and contract renewals. Prepare HR MIS reports and maintain confidentiality of employee data. Administrative Management: Supervise branch administration, including housekeeping, security, and facility maintenance. Oversee inventory, dispatch, and purchase requisitions for branch operations. Ensure smooth functioning of office systems, visitor management, and internal coordination. Manage vendor relationships and ensure timely procurement of office supplies and utilities. Coordinate travel, logistics, and event arrangements for internal and external programs. Monitor asset management, including allocation and maintenance of IT equipment and infrastructure. Support compliance documentation, audits, and statutory record-keeping. Assist the management in budget planning, administrative reporting, and operational support. Skills & Attributes: Strong leadership, coordination, and interpersonal skills. Proficiency in MS Office (Excel, Word, PowerPoint) and HR tools. Excellent written and verbal communication. Strong organizational and multitasking abilities. Attention to detail and a proactive problem-solving mindset. Integrity, confidentiality, and team spirit. Qualification & Experience: Bachelor’s / Master’s degree in Human Resource Management, Business Administration, or related field. 3 to 6 years of relevant experience in HR and Administration, preferably in the education or training sector. Experience in managing branch-level HR operations independently will be an added advantage. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund Experience: Human resources management: 3 years (Required) Education administration: 3 years (Required) HR Operations: 3 years (Required) Language: English (Required) License/Certification: Education Industry Experience (Required) Location: Kochi, Kerala (Required) Work Location: In person Application Deadline: 30/11/2025
Summary We're looking for an Academic Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Academic Counselor you will be responsible for developing new leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Roles and Responsibilities Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline Details pertaining to lead discussions and conversion should be updated for the manager. Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is onboarded Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Academic counseling: 1 year (Required) Business development: 1 year (Required) Career counseling: 1 year (Required) Tele Calling: 1 year (Required) Language: English (Required) License/Certification: Education Industry Experience (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person
About Techbyheart Techbyheart is a leading EdTech organization committed to bridging the gap between education and employability. We focus on transforming students into industry-ready professionals through quality training, skill development, and placement-oriented programs. As a people-driven company, we believe in building a strong, value-based culture that promotes growth, innovation, and teamwork. Position Overview: The Assistant Manager – HR & Administration will play a dual role in supporting both human resource operations and administrative management. The position requires a dynamic individual capable of maintaining efficient HR processes, ensuring compliance with company policies, and managing the day-to-day administrative needs of the branch. Key Responsibilities: Human Resource Management: Handle end-to-end recruitment — from job posting, shortlisting, and scheduling interviews to onboarding new hires. Maintain and update employee records, contracts, and performance evaluation data. Support payroll coordination, ensuring attendance, leave, and incentive data are accurate. Manage probation reviews, confirmations, and performance observation reports. Oversee employee engagement activities, internal communication, and recognition programs. Implement HR policies, code of conduct, and disciplinary procedures across departments. Coordinate training sessions, induction programs, and faculty development activities. Support management in appraisals, transfers, and contract renewals. Prepare HR MIS reports and maintain confidentiality of employee data. Administrative Management: Supervise branch administration, including housekeeping, security, and facility maintenance. Oversee inventory, dispatch, and purchase requisitions for branch operations. Ensure smooth functioning of office systems, visitor management, and internal coordination. Manage vendor relationships and ensure timely procurement of office supplies and utilities. Coordinate travel, logistics, and event arrangements for internal and external programs. Monitor asset management, including allocation and maintenance of IT equipment and infrastructure. Support compliance documentation, audits, and statutory record-keeping. Assist the management in budget planning, administrative reporting, and operational support. Skills & Attributes: Strong leadership, coordination, and interpersonal skills. Proficiency in MS Office (Excel, Word, PowerPoint) and HR tools. Excellent written and verbal communication. Strong organizational and multitasking abilities. Attention to detail and a proactive problem-solving mindset. Integrity, confidentiality, and team spirit. Qualification & Experience: Bachelor’s / Master’s degree in Human Resource Management, Business Administration, or related field. 3 to 6 years of relevant experience in HR and Administration, preferably in the education or training sector. Experience in managing branch-level HR operations independently will be an added advantage. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹35,000.00 per month Benefits: Cell phone reimbursement Health insurance Internet reimbursement Leave encashment Provident Fund Experience: Human resources management: 3 years (Required) Education administration: 3 years (Required) HR Operations: 3 years (Required) Language: English (Required) License/Certification: Education Industry Experience (Required) Location: Kochi, Kerala (Required) Work Location: In person Application Deadline: 30/11/2025
Summary We're looking for an Academic Counselor who are extremely customer centric and are excited by the challenges of a new emerging business environment. As an Academic Counselor you will be responsible for developing new leads, communicating with customers/Students, understanding their needs, and ensuring a smooth sales process. You must be comfortable making dozens of calls per day, working with channel partners, generating interest, qualifying prospects and closing sales. Roles and Responsibilities Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Responsible for admission process of students Follow up on leads generated through various sources Explain admission procedures and courses offered by the institute to the prospective students Providing in-depth information to prospective learners, this includes counselling through phone, email, chat and social media. Identifying references through the existing customer base to increase the sales pipeline Details pertaining to lead discussions and conversion should be updated for the manager. Responsible for adherence of the inside sales process, tools and data management. Meet and overachieve the given weekly, monthly and quarterly target in terms of revenue as well as number of enrolments. Handle Objections and Price Negotiation in order to generate Sales Revenue. Maintain effective communication till the time learner is onboarded Job Types: Full-time, Permanent Pay: ₹13,000.00 - ₹25,000.00 per month Benefits: Cell phone reimbursement Health insurance Leave encashment Provident Fund Ability to commute/relocate: Kochi, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Academic counseling: 1 year (Required) Business development: 1 year (Required) Career counseling: 1 year (Required) Tele Calling: 1 year (Required) Language: English (Required) License/Certification: Education Industry Experience (Required) Shift availability: Day Shift (Preferred) Night Shift (Preferred) Work Location: In person