Academic Counselor

Position: Academic Counselor Location: Noida Work Days: 6 days a week (Monday to Saturday) Timings: 10:00 AM – 7:00 PM Experience: Minimum 6 months (EdTech or counseling/sales preferred) Qualification: Graduation (Mandatory) Communication: Excellent verbal and written communication skills required Roles and Responsibilities: Student Counseling: Interact with prospective students via phone, email, and video calls. Understand the student’s educational background, career goals, and learning needs. Provide detailed information about UG/PG courses, curriculum, career prospects, and admission processes. Sales & Conversion: Counsel and guide leads through the entire sales funnel – from inquiry to enrollment. Follow-up with leads through calls/emails to achieve weekly and monthly enrollment targets. Maintain a high conversion rate through effective communication and persuasive skills. CRM and Data Management: Update and maintain lead data in the CRM system. Track lead engagement and document all counseling conversations and outcomes. Product Knowledge: Stay updated on all UG/PG courses offered, admission criteria, course structure, and value propositions. Understand competitor offerings and be able to highlight the unique value of the institution’s programs. Reporting & Coordination: Provide daily/weekly reports on leads, calls, conversions, and pipeline progress. Coordinate with the marketing and academic teams for student feedback, queries, and follow-ups. Customer Experience: Build strong rapport with students to ensure a high-quality experience throughout the counseling process. Act as a trusted advisor and maintain long-term relationships with enrolled students for future referrals and upselling opportunities. Job Type: Full-time Pay: ₹30,000.00 - ₹45,000.00 per month Application Question(s): What is your age ? What is your current Inhand salary ? What is your notice period ? Experience: Inside sales: 1 year (Required) Work Location: In person