Academic Counselor

Job Description

Company Overview Mindtel is a leading organization dedicated to enhancing the educational journey of students. Our mission is to provide personalized support and guidance, ensuring every student can achieve their academic goals. We cultivate a culture of collaboration, innovation, and respect, driven by our commitment to excellence in the education sector. At Mindtel, we believe in empowering academic aspirations through thoughtful counseling and resources. Role Responsibilities Provide academic counseling to students through virtual sessions. Assess students' academic needs and goals for personalized guidance. Develop individual academic plans to help students stay on track. Offer support in choosing suitable courses and programs. Facilitate workshops and webinars on academic success strategies. Evaluate the progress of students and make recommendations accordingly. Maintain detailed records of student interactions and outcomes. Address student inquiries regarding academic policies and procedures. Collaborate with faculty and staff to ensure a supportive academic environment. Assist in developing resources and materials for student use. Provide insights for improving counseling programs. Support students in overcoming academic challenges. Represent Mindtel at virtual education fairs and outreach events. Stay updated on educational trends and developments. Engage with parents/guardians to discuss student progress. Qualifications Bachelor’s degree in education, counseling, or related field. Experience in academic counseling or education support. Strong understanding of academic programs and resources. Excellent communication and interpersonal skills. Ability to work independently in a remote environment. Familiarity with online counseling tools and platforms. Ability to handle sensitive information with confidentiality. Strong organizational and time-management skills. Proficient in Microsoft Office Suite. Experience in customer service or student support roles. Ability to adapt to different student needs and situations. Problem-solving abilities to address student concerns. Detail-oriented with strong record-keeping skills. Demonstrated ability to work effectively under pressure. Fluency in English; additional languages are a plus. Skills: problem-solving,record-keeping,communication skills,understanding of academic programs,interpersonal skills,problem-solving skills,microsoft office suite,customer service,time-management,online counseling tools,skills,academic counseling,engage,organizational skills,time-management skills,time management,adaptability,communication,organization skills