Academic Counselor

Role Overview:

The Admission Counselor will be responsible for guiding prospective students through the admissions process, providing accurate information about courses, programs, and career prospects, and ensuring an excellent student experience from inquiry to enrollment. The role requires strong communication, persuasion, and organizational skills to achieve admission targets while maintaining high standards of professionalism.

Key Responsibilities:

• Student Counseling & Guidance
• Handle inquiries via phone, email and online channels.
• Counsel students and parents on program details, eligibility and institutional policies.
• Assess student needs and recommend suitable programs.
• Admissions Process Management
• Guide students through application, documentation, and enrollment processes.
• Ensure timely follow-up with prospective students until admission closure.
• Maintain and update student records in CRM / MIS systems
• Target Achievement
• Meet or exceed assigned admission and revenue targets.
• Track daily/weekly/monthly performance metrics and submit reports to management.
• Student Experience
• Provide personalized support to ensure a smooth onboarding experience.

Key Skills & Competencies:

• Excellent communication and interpersonal skills (English and local language).
• Strong persuasion and negotiation abilities.
• Customer-centric approach with empathy and patience.
• Goal-oriented and self-motivated.
• Proficiency in MS Office and CRM tools.
• Ability to work under pressure and meet deadlines.

Qualifications & Experience:

• Bachelor’s degree (Master’s preferred, but not mandatory).
• 1–3 years of experience in counseling, sales, admissions, or customer service (freshers with strong communication skills may also apply).
• Experience in the education/training sector is an advantage.

Job Type: Full-time

Pay: ₹10,000.00 - ₹18,000.00 per month

Work Location: Remote