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Aakash Educational Services (AESL)
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ABM Operations - Vapi

ABM Operations - Vapi

Aakash Educational Services (AESL)

5 - 8 years

5 - 6 Lacs

Vapi

Posted:1 hour ago| Platform:

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Skills Required

Branch Operations Escalation Management Grievance Handling Team Handling Escalations budget management

Work Mode

Work from Office

Job Type

Full Time

Job Description

Opening for ABM OPS

(VAPI)

Timing - 10 am to 7 pm

6 days working including Sat & Sun.

Week off in between Mon to Fri

abhishekmrinal@aesl.in

Essential Duties and Responsibilities:

Responsible for ensuring customer satisfaction (students and parents) & retention
Ensure proper communication & relationship with all the students and parents for entire course duration.
Monitoring and ensure proper collection of revenue and reduce branch expenses.
Ensure compliance with laws & regulations as applicable.
Handling any kind of Parent enquiry & Student enquiry or complaints
Should co-ordinate with all departments at branch/region/Corporate office.
Ensures general cleanliness, appearance and safety of the office premises.

Skill Requirements:

Ability to supervise staff and manage branch operations. Strong ability to plan and manage multiple projects.
Ability to effectively manage conflict and competing priorities.
Ability to work independently; problem-solve, analyze issues and create action plans.
Decision making skills.
Strong computer proficiency, including competency with MS Office.
Enthusiastic, proactive, flexible and constructive approach.
Ability to work and engage at all levels within the organization.

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