Quality Manager

Job Description

Job Summary: The Quality Manager is responsible for developing, implementing, and maintaining the organization's Quality Management System (QMS) to ensure that products and processes meet customer requirements, industry standards, and regulatory compliance. This role will lead quality assurance initiatives, oversee inspections and audits, and drive continuous improvement across operations. Key Responsibilities: Develop and maintain the Quality Management System in compliance with ISO 9001 or other relevant standards. Lead internal and external quality audits; address non-conformities and implement corrective actions. Oversee incoming, in-process, and final product inspections to ensure conformance to specifications. Implement and monitor key quality metrics (e.g., defect rates, customer complaints, rework levels). Conduct root cause analysis and lead Corrective and Preventive Actions (CAPA) for process or product failures. Coordinate with production, engineering, and procurement teams to improve process quality and efficiency. Train and mentor quality staff and production employees on quality tools and standards. Manage supplier quality programs and perform supplier audits when necessary. Lead risk assessments such as FMEA (Failure Mode and Effects Analysis). Drive continuous improvement initiatives using Six Sigma, Lean, or similar methodologies. Prepare and present quality reports, dashboards, and performance summaries to senior leadership.