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Credit Operations Officer

1 - 5 years

4 - 5 Lacs

Posted:2 months ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

Key Responsibilities Team Leadership Lead and manage a team of credit collectors, providing guidance, support,and fostering a positive working environment. Set clear performance goals, targets, and KPIs for the collection team. Conduct regular performance evaluations, provide feedback, and identify opportunities for training and development. Strategy Development and Implementation Develop and implement effective credit collection strategies that align with the companys goals and financial objectives. Analyze data to identify trends, delinquent accounts, and potential risks, and adjust strategies accordingly. Collaborate with cross-functional teams to improve the credit assessment process and minimize future collection challenges. Debt Recovery Oversee the collection of outstanding debts by contacting customers through various channels, including phone calls, emails, and written correspondence. Negotiate repayment plans, settlements, and resolve disputes in a professional and respectful manner.

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AVE-Promagne Business Solutions
AVE-Promagne Business Solutions

Business Consulting and Services

CHENNAI Tamil Nadu

2-10 Employees

1340 Jobs

    Key People

  • John Doe

    CEO
  • Jane Smith

    CTO

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