Zabbix Monitoring Specialist

Role: Zabbix Monitoring Specialist (L3)

Experience: 7-12 years

Location: Bangalore

Notice period:0-45 days

Responsibilities

• Manages the Zabbix Enterprise Monitoring platform to ensure that the systems and network infrastructure for business-critical services are being rigorously and effectively monitored.
• Redesign and implement a more progressive monitoring strategy that meets the evolving requirements in IT as we shift towards more modernised architectures, processes, and technologies.
• Manage resource and project prioritisation for Zabbix Enterprise Monitoring. Track and provide status reporting of work assignments, projects, and programs.
• Create and drive strategy and standardisation of monitoring across the enterprise. Ensure we collect the right metrics at the right frequency and the data is readily available for alerting, reporting, and analysis.
• Collaborate with cross-functional teams to understand complex application architectures in order to design an effective top-down monitoring strategy for holistic service visibility.
• Design alerting and incident-based collaboration across the enterprise.
• Build and grow the scope and capabilities of the Enterprise Monitoring team with a top-down, service-driven focus. Ensure methodologies keep pace with the shifts & transformations taking place within IT.
• Collaborate with NOC and Performance teams to design and implement a cohesive and consistent visibility strategy and incident response process across the enterprise.
• Ensure monitoring team increases use of automation and adopts a DevOps mentality.

Qualifications

• Science graduate with 8 to 10 years of experience in IT with Zabbix administration and integrations with multiple teams in matrix organisation.
• Bachelor's degree in Computer Science, or related discipline, or equivalent work experience.
• 10+ years of information technology experience, with a desired 6+ years in a relevant critical infrastructure monitoring leadership role or similar position.
• Experience with designing and engineering solutions to monitor critical systems and network infrastructure across a wide array of technologies and platforms.
• In-depth experience managing at least 3 out of following monitoring tools such as Prometheus, Nagios, SCOM, SolarWinds, Zabbix(7.0), Splunk, DataDog, etc.
• In-depth knowledge on using APIs(Zabbix mandatory) of any type for integrations and Automations.
• In depth experience in debugging skills wrt the Zabbix components.
• Have experience in maintaining multiple proxies/servers and handling the HA across them.
• Experience with Windows and Linux operating system management and administration.
• Familiarity with LAN/WAN technologies and clear, strong understanding of network concepts / services.
• Familiarity with Unified Communications (VOIP, video communications, telecom, etc).
• Strong understanding of multi tier application architectures and application runtime environments.
• Strong understanding of workflow management and ITSM tools such as ServiceNow.
• Ability to work with a team with participants from various technical disciplines and geographies.
• Ability to work independently with a high degree of initiative and determination.
• Excellent verbal & written communication.

Required Skills

• Strong understanding of alerting and aggregation tools such as PagerDuty, OpsGenie, Derdack, omnibus, moogsoft etc.
• Experience with monitoring infrastructure in cloud platforms such as AWS and Azure will be an advantage.
• Strong knowledge of Python and infrastructure automation technologies such as Ansible is added advantage.
• Knowledge in using scm tools.
• Have experience in PostgresSQL database management.
• Agile ways of working.