xPression Consultant

Role & responsibilities

• Design, configure, and maintain document templates, correspondence packages, and statement layouts using OpenText xPression
• Develop personalized communications such as policy contracts, endorsements, lapse notices, billing statements, and claim letters
• Integrate xPression with policy administration systems (e.g., ALIP, LifeComm, V3), CRM platforms, and external data sources
• Utilize xDesign, Composer, or xAdmin for template versioning, rule-based logic, and production-ready output
• Implement conditional logic and dynamic content using XML, XSLT, and scripting within templates
• Design and test data maps and control files to link policy/claim data to document layouts
• Collaborate with business teams to meet regulatory compliance (e.g., NAIC, state-specific notice formats)
• Automate correspondence generation as part of batch jobs, on-demand triggers, or workflow steps
• Execute functional, visual, and regression tests on generated documents and templates
• Participate in xPression deployment activities, QA validation, and production issue resolution

Preferred candidate profile

• 5 to 12 years of total IT experience with at least 3+ years of direct experience using OpenText xPression
• Hands-on experience in template development, data mapping, testing, or output management
• Strong understanding of L&A policy lifecycle correspondence (e.g., issue, lapse, billing, claim)
• Familiarity with xPression modules: xDesign, xAdmin, xPresso for Word, Composer, Content Author
• Proficiency with XML, XSLT, and basic scripting for dynamic layout control
• Experience integrating xPression with policy admin systems, workflow engines, or document repositories
• Understanding of PDF, AFP, PCL, and print stream formats
• Familiarity with tools like JIRA, ALM, Postman, and version control systems
• Knowledge of compliance requirements and audit-ready correspondence practices