5.0 - 10.0 years

10 - 20 Lacs

Pune, Chennai, Bengaluru

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Role & responsibilities Design and configure document classification, extraction, and validation processes using Kofax Capture, Transformation Modules (KTM), or TotalAgility Build intelligent forms and workflows to support L&A operations such as claims intake, new business onboarding, underwriting, and correspondence routing Implement OCR/ICR/OMR models for structured and semi-structured documents (e.g., applications, medical reports, policy change forms) Integrate Kofax with policy administration systems, CRM platforms, ECM tools, and downstream engines (e.g., xPression, ALIP) Automate scanning and document ingestion processes using barcodes, recognition zones, and validation rules Configure workflow logic and business rules to streamline document routing, exception handling, and audit trails Develop custom scripts or plugins for enhanced data handling and transformation Perform testing and quality assurance of extracted data against source values and policy records Deploy Kofax solutions to UAT/Production environments, manage versioning, patching, and rollback strategies Monitor Kofax servers, logs, job queues, and resolve issues in collaboration with infrastructure teams Preferred candidate profile 5 to 12 years of total IT experience with at least 3+ years of direct experience in Kofax Capture, KTM, or TotalAgility Experience in at least one of: Document Design, Data Extraction, Workflow Automation, Integration, QA, or Support Hands-on experience building classification profiles, templates, and extraction rules Familiarity with OCR engines, image preprocessing, validation scripting, and structured output formats (XML, CSV, JSON) Experience in the Life Insurance and Annuities domain especially in document-intensive processes like claims, underwriting, policy changes Knowledge of integration frameworks (REST/SOAP APIs, SFTP, document repositories like OpenText or SharePoint) Exposure to middleware, RPA platforms, or custom SDK integrations Understanding of regulatory compliance for digital documents (e.g., HIPAA, NAIC guidelines) Familiarity with testing tools, version control systems, and production monitoring tools

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xPression Consultant Syncpoint360

5.0 - 10.0 years

10 - 20 Lacs

Pune, Chennai, Bengaluru

Work from Office

Role & responsibilities Design, configure, and maintain document templates, correspondence packages, and statement layouts using OpenText xPression Develop personalized communications such as policy contracts, endorsements, lapse notices, billing statements, and claim letters Integrate xPression with policy administration systems (e.g., ALIP, LifeComm, V3), CRM platforms, and external data sources Utilize xDesign, Composer, or xAdmin for template versioning, rule-based logic, and production-ready output Implement conditional logic and dynamic content using XML, XSLT, and scripting within templates Design and test data maps and control files to link policy/claim data to document layouts Collaborate with business teams to meet regulatory compliance (e.g., NAIC, state-specific notice formats) Automate correspondence generation as part of batch jobs, on-demand triggers, or workflow steps Execute functional, visual, and regression tests on generated documents and templates Participate in xPression deployment activities, QA validation, and production issue resolution Preferred candidate profile 5 to 12 years of total IT experience with at least 3+ years of direct experience using OpenText xPression Hands-on experience in template development, data mapping, testing, or output management Strong understanding of L&A policy lifecycle correspondence (e.g., issue, lapse, billing, claim) Familiarity with xPression modules: xDesign, xAdmin, xPresso for Word, Composer, Content Author Proficiency with XML, XSLT, and basic scripting for dynamic layout control Experience integrating xPression with policy admin systems, workflow engines, or document repositories Understanding of PDF, AFP, PCL, and print stream formats Familiarity with tools like JIRA, ALM, Postman, and version control systems Knowledge of compliance requirements and audit-ready correspondence practices

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OpenText Exstream Teamware Solutions ( A division of Quantum Leap Consulting Private LTD).

3.0 - 5.0 years

5 - 7 Lacs

Hyderabad

Work from Office

The OpenText Exstream role involves working with relevant technologies, ensuring smooth operations, and contributing to business objectives. Responsibilities include analysis, development, implementation, and troubleshooting within the OpenText Exstream domain.

Posted 2 months ago

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Administrator - L3 Wipro

3.0 - 5.0 years

4 - 8 Lacs

Pune

Work from Office

Role Purpose The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of client’s network/ server/ system/ storage/ platform/ infrastructure and other equipment’s to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1. 100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: OpenText EXSTREAM. Experience3-5 Years.

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