OSI Digital logo

Workstation Engineer

6 years

0 Lacs

hyderabad telangana india

Posted:1 week ago| Platform: Linkedin logo

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Skills Required

azure architecture network firewall security support analysis integration software deployment patching compliance resolve vpn maintenance documentation management engineering configuration server tcp ip dhcp troubleshooting certifications itil

Work Mode

On-site

Job Type

Full Time

Job Description

Experience: 6-10 YearsJob Location – Hyderabad

OSI Digital

is looking for an experienced and certified

Workstation Engineers

to join our offshore team. These engineers will provide

Tier 3 support

for our enterprise workstation environment, with a focus on

AVD (Azure Virtual Desktop)

,

SCCM

,

Intune

,

GPO

, and

Azure

infrastructure. The ideal candidates will possess deep technical expertise in workstation architecture, including

network protocols

,

proxy/firewall configurations

, and

enterprise security standards

.

Responsibilities

  • Provide advanced (Tier 3) support for workstation-related escalations, including root cause analysis and resolution.
  • Manage and optimize AVD host pools, session hosts, and VM images using tools like Azure Image Builder.
  • Configure and troubleshoot FSLogix profiles, Azure AD integration, Group Policies, and MSIX app attach.
  • Support SCCM and Intune for software deployment, patching, compliance, and endpoint configuration.
  • Collaborate with internal teams to resolve complex issues involving proxy, firewall, VPN, and network routing.
  • Lead or assist in the deployment and maintenance of workstation infrastructure in Azure.
  • Maintain documentation, runbooks, and knowledge base articles for support processes.
  • Participate in change management, incident response, and disaster recovery planning.
  • Provide mentorship and guidance to Tier 1 and Tier 2 support teams.

Required Skills

  • 6+ years of experience in enterprise workstation engineering or IT infrastructure support.
  • Proven experience with:
oMicrosoft Azure and Azure Virtual Desktop (AVD)
oMicrosoft Endpoint Configuration Manager (SCCM)oMicrosoft Intune and AutopilotoGroup Policy Management (GPO)oWindows 10/11 and Windows Server environments
  • Strong understanding of:
oProxy and firewall configurations
oNetwork protocols (TCP/IP, DNS, DHCP, VPN)oAzure AD and hybrid identity models
  • Experience with FSLogix, MSIX app attach, and session host scaling.
  • Excellent troubleshooting and documentation skills.

Preferred Certifications

  • Microsoft Certified: Azure Administrator Associate (AZ-104)
  • Microsoft Certified: Modern Desktop Administrator Associate (MD-100/MD-101)
  • Microsoft Certified: Windows Server Hybrid Administrator Associate
  • ITIL Foundation or equivalent

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