5 years

3 - 4 Lacs

Posted:1 day ago| Platform: GlassDoor logo

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Work Mode

On-site

Job Type

Full Time

Job Description

Experience Required: Minimum 5 years of experience in a TVS dealership service department (Mandatory & Non-Negotiable)

  • Workshop Operations: Manage daily workflow, monitor job allocation, ensure productivity, timely delivery, and strict adherence to all TVS service SOPs.
  • Customer Service: Maintain high service quality, handle escalations, resolve complaints professionally, and ensure transparency in job card and billing processes.
  • Team Management: Lead and train technicians and service advisors, conduct daily briefings, monitor performance, and maintain discipline, safety, and 5S standards.
  • Inventory & Warranty: Coordinate with the parts department for stock availability, process warranty claims accurately, and maintain all workshop tools, equipment, and audit readiness.
  • Reporting & Coordination: Prepare regular service performance reports, coordinate with TVS regional teams, and support service camps, promotions, and AMC/ESA activities.

Job Type: Full-time

Pay: ₹30,000.00 - ₹35,000.00 per month

Benefits:

  • Provident Fund

Work Location: In person

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