Works Manager

Kuttikkatt Motors - A Volvo Eicher Commercial Vehicles Industry Dealership

0 years

3 - 4 Lacs

kollam

Posted:13 hours ago| Platform: GlassDoor logo

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Skills Required

service scheduling efficiency analyze metrics resolve compliance

Work Mode

On-site

Job Type

Full Time

Job Description

Works Manager for Heavy Commercial Automobile Sector - VOLVO EICHER Service Center - kottiyam.

Job Description

Manage, train, and direct the team of technicians.
Oversee the scheduling and allocation of jobs to ensure efficiency and timely completion.
Implement and enforce service procedures, standards, and policies.
Ensure the service department operates profitably and efficiently.
Manage service and parts inventory.
Maintain a safe, clean, and operational work environment.
Monitor and analyze department performance metrics and achieve set objectives.
Manage customer inquiries, complaints, and service issues, working to resolve them effectively.
Focus on customer satisfaction through quality repairs and timely service.
May assist with customer follow-up programs and communicate with customers about their service needs.
Ensure all work is performed in compliance with manufacturer and dealership standards.
Maintain accurate service records.
Uphold and enforce organization and safety standards

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹40,000.00 per month

Expected Start Date: 30/10/2025

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