Job
Description
As a Workplace Experience Manager at CBRE, you will be responsible for managing a team that oversees building operations and maintenance for a facility, campus, or portfolio of small to medium-sized buildings within the Facilities Management functional area. Your role will involve providing support to Property Managers regarding repairs and investment plans. Your key responsibilities will include: - Providing formal supervision to employees, monitoring training and development, conducting performance evaluations, and overseeing recruitment and hiring processes. - Scheduling and managing the team's daily activities, assigning tasks, cross-training staff, and setting and tracking deadlines. - Coordinating and managing facility repairs and maintenance by collaborating with technicians, vendors, and contractors. - Maintaining positive client relationships, conducting meetings on unresolved facility issues, and preparing and managing capital projects, operating budgets, and variance reports. - Performing facility inspections to ensure quality assurance in compliance with local, state, and federal regulations, and suggesting operational efficiencies, repairs, and upgrade opportunities. - Managing environmental health and safety procedures for facilities, overseeing vendor relationships, invoicing procedures, and reviewing price quotes for procurement. - Conducting process and procedure training on maintenance, repairs, and safety best practices, and troubleshooting and resolving day-to-day and moderately complex issues. To be successful in this role, you will need: - A Bachelor's Degree preferred with 3-5 years of relevant experience. In the absence of a degree, a combination of experience and education will be considered. A valid driver's license is required, with Facility Management certification preferred. - Experience in staffing, selection, training, development, coaching, mentoring, performance appraisal, and retention. - Ability to handle sensitive information, convey performance expectations, and address problems effectively. - Leadership skills to motivate teams and drive impact on quality, efficiency, and effectiveness. - Strong organizational skills, an inquisitive mindset, and advanced math skills for financial calculations. As a Workplace Experience Manager at CBRE, you will lead by example, uphold CBRE RISE values, and collaborate with various stakeholders to achieve team and departmental objectives.,
