Workforce Management Analyst - HR Mritika

2 - 4 years

0 Lacs

Posted:1 week ago| Platform: Naukri logo

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Job Type

Full Time

Job Description

An WFM provides their respective team with high quality reliable data to support them with management decision-making and provides its stakeholders with regular timely and accurate updates, Need to take care Short term Forecasting, Scheduling and Capacity Planning for the process.

Roles and Responsibilities –

  • Utilization optimization opportunity identification
  • Understanding the customer requirements
  • Providing the solution to meet the customer requirements
  • Customer Relationship
  • End to End WFM Support
  • Ability to work on all planners and other analytics key deliverables
  • Analysis of reports including process dashboards & initiate appropriate action plans.
  • Supporting the Ops/Stake holders on internal and client calls, ensuring value-added inputs are shared.
  • Ensure effective planning of Volumes, Resources (Capacity planning and staffing. Maintains customer oriented approach and focus on key deliverable areas

Please share your resume on this number - '9740514063'

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Bengaluru

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