Workday Analyst

• Serve as the primary SME for Workday Time & Absence, designing, configuring, and implementing scalable solutions.
• Develop and maintain time tracking and absence plans, accruals, eligibility rules, and time-off frameworks that meet business and compliance needs across multiple geographies.
• Configure and enhance business processes, calculated fields, condition rules, and advanced reports specific to Time & Absence.
• Partner with HR teams to analyze business rules, local regulations, and translate them into accurate system configurations.
• Optimize business workflows by automating manual tasks, improving user experience, and delivering actionable insights through reporting and dashboards.
• Collaborate with payroll and HR operations to ensure seamless integration between Time & Absence, Core HCM, and other workday modules.

System Support & Enhancements

• Monitor system performance and resolve Time & Absence-related issues, including accrual discrepancies, leave calculations, and time-tracking errors..
• Ensure system compliance with security and data privacy requirements.
• Participate in Workday releases, assessing new features, and recommending adoption strategies for Talent Management modules.
• Partner with ServiceNow HRSD platform for intake, triaging, SLA adherence, and resolution tracking of Workday cases across all modules.

• Work closely with HR, Payroll, IT, and cross-functional teams to deliver seamless processes and integrations.
• Provide end-user training, documentation, and knowledge articles to ensure adoption of Time & Absence tools.
• Act as the subject matter expert for Workday Core HCM functionality.

• Bachelor s degree in Computer Science, Information Systems, Human Resources, or a related field.
• Minimum of 5+ years of hands-on Workday configuration experience with strong focus on Time & Absence (including eligibility rules, accruals, absence plans, time tracking).
• Strong technical expertise in Workday configuration, including business processes, calculated fields, reporting, and integrations.
• Proven ability to gather requirements, analyze diverse business rules, and deliver scalable, compliant solutions.
• Experienced in Agile environments and tools such as ServiceNow and Jira.
• Hands-on experience with the ServiceNow HR Service Delivery platform, with strong knowledge of SLA management, ticket triaging protocols, and HR case handling.
• Strong problem-solving skills, with the ability to work independently and exercise sound judgment on diverse, complex issues.
• Excellent communication and stakeholder management skills, with the ability to collaborate effectively across HR, Payroll, and IT functions.
• Collaborate regularly with US-based teams and stakeholders, which might require working during late IST hours, to ensure smooth coordination and timely delivery of global initiatives