Work Load Manager

Overview:

We are seeking a Workload Automation Engineer to support and optimize our enterprise scheduling and Managed File Transfer environment. The ideal candidate has strong experience with workload automation tools, scripting, troubleshooting complex job workflows, develop efficient file transfer solutions, encryption, ensure secure and reliable exchange of data.

Responsibilities:

• Build, maintain, and optimize automated job schedules and workflows.
• Monitor job execution and resolve failures or performance issues.
• Support and administer Workload Automation platforms (JAMS and Tidal).
• Develop automation scripts (Python, PowerShell, Shell, SQL).
• Collaborate with application, DevOps, and infrastructure teams.
• Document workflows, procedures, and standards.
• Design and develop file transfer workflows, automation scripts, and customizations within the Global scape MFT platform.
• Maintain secure transmission standards (TLS, PGP/GPG encryption).
• Implement and configure file transfer protocols, security settings, user access controls, and encryption mechanisms.
• Collaborate with internal stakeholders to gather business requirements and translate them into technical specifications.
• Integrate the Global scape MFT platform with other enterprise systems, such as ERP, CRM, and cloud storage solutions.
• Monitor and troubleshoot file transfer processes, identify and resolve issues, and perform root cause analysis.
• Implement best practices for data integrity, security, and compliance, ensuring adherence to relevant regulations and standards.
• Develop and maintain documentation, including system architecture, configuration details, and standard operating procedures.
• Provide technical support and guidance to end-users, assisting with file transfer-related inquiries and issues.
• Collaborate with the IT team to perform regular maintenance, upgrades, and patches to the Global scape MFT platform.

Qualifications:

• Global scape and JAMS experience preferred.
• Hands-on experience with enterprise workload automation tools.
• Proficiency in scripting languages and Linux/Windows environments.
• Experience as a MFT Developer or Administrator, with a strong understanding of managed file transfer concepts and technologies.
• In-depth knowledge of file transfer protocols like FTP, SFTP, FTPS, AS2, and HTTP/S.
• Familiarity with security concepts, including encryption, digital certificates, SSL/TLS, and access controls.
• Experience integrating file transfer systems with enterprise applications, databases, and cloud services.
• Strong troubleshooting and problem-solving skills to identify and resolve file transfer issues.
• Excellent communication skills and the ability to collaborate effectively with cross-functional teams.
• Detail-oriented mindset with a focus on data integrity, confidentiality, and compliance.