5 Tidal Jobs

Job Summary: As a seasoned Tidal Admin/Scheduler with 5-7 years of hands-on experience, you will be responsible for managing Tidal and Control-M environments, job scheduling, system configuration, and troubleshooting. Your role will require strong expertise in AWS Cloud, ownership of production support (P1/P2), and a solid understanding of Unix/Windows systems. Must-Have Skills: - Tidal Admin: - 5-7 years of experience in Tidal Administration. - Strong experience in hosting Tidal on AWS Cloud. - Hands-on experience with AWS services: EC2, RDS, Load Balancers, NFS, Security Groups, Subnets, Networking. - Installation & configuration of Tidal Master on Unix, Tidal Client Manager on Unix, and Tidal Agents on Unix & Windows. - Troubleshooting issues related to Master/Client Manager/Agent. - Managing SSL for Client Manager. - Running SQL queries for operational monitoring and troubleshooting. - Effective handling of P1/P2 production issues. - Experience in vulnerability management and audit readiness. - Previous experience with Tidal environment migration. - Tidal Scheduling: - Designing, implementing, and managing batch processing workflows. - Managing complex job streams and dependencies using Tidal Enterprise Scheduler. - Creating and maintaining accurate documentation, including job dependencies and SOPs. - Scheduling workloads with impact analysis for planned downtimes. - Managing job restarts, reruns, and ensuring production job health. - Experience with Change Management and documentation during release cycles. - Control-M: - Hands-on experience in Control-M job scheduling and administration. - Familiarity with all phases of scheduling, including during maintenance windows. Good-to-Have Skills: - Strong problem-solving and root-cause analysis abilities. - Excellent verbal and written communication skills. - Knowledge of Unix scripting is a plus. - Experience working in cross-functional and collaborative environments. - Ability to handle multiple priorities under pressure. Educational Qualification: Bachelor's degree in Computer Science, Information Technology, Electronics and Communication Engineering, or related field. About UST: UST is a global digital transformation solutions provider that has been working with the world's best companies for over 20 years. With a deep domain expertise and a future-proof philosophy, UST partners with clients to embed innovation and agility into their organizations. With over 30,000 employees in 30 countries, UST is committed to making a real impact through transformation, touching billions of lives in the process.,

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : TWS Administration Good to have skills : HanaMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationJob Summary :We are looking for an experienced and proactive Tidal Workload Automation Specialist to join our team. The ideal candidate will have a minimum of 4 to 5 years of hands-on experience with Tidal Workload Automation (formerly Cisco Tidal), along with a solid understanding of job scheduling, batch processing, automation best practices, and incident management. The role requires strong analytical skills, stakeholder coordination, and the ability to manage workload automation for complex enterprise environments.Key Responsibilities:Manage and maintain Tidal Workload Automation environments, including job design, scheduling, monitoring, and troubleshooting.Create, update, and optimize job groups, calendars, triggers, and alerts.Migrate and onboard workloads into Tidal from other scheduling tools or manual processes.Work closely with application support, infrastructure, and business teams to gather scheduling requirements and ensure timely job execution.Analyze job failures, identify root causes, and implement preventive actions.Provide support for critical batch jobs and ensure SLAs are met.Prepare and maintain documentation related to Tidal job configurations and processes.Participate in change, incident, and problem management processes.Identify opportunities for automation and optimization within the batch scheduling ecosystem.Required Skills: 4 to 7 years of experience in workload automation, with at least 4 years of hands-on experience using Tidal Workload Automation.Strong understanding of batch job lifecycle management and dependency handling.Familiarity with scripting (Shell, PowerShell, or Python) for automation and troubleshooting.Good knowledge of operating systems (Windows, Linux/Unix).Experience working in ITIL-based environments (Incident, Change, and Problem Management).Excellent communication, coordination, and stakeholder management skills.Nice-to-Have:Experience with migrations from legacy scheduling tools (e.g., ESP, Control-M) to Tidal.Familiarity with cloud platforms (Azure, AWS) and integrating cloud jobs into Tidal.Knowledge of database jobs and monitoring (Oracle, SQL Server).Exposure to service management tools like ServiceNow or BMC Remedy. Qualification 15 years full time education

Project Role : Application Support Engineer Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems. Must have skills : IBM z/OS Good to have skills : NAMinimum 3 year(s) of experience is required Educational Qualification : 15 years full time educationWe are looking for an experienced and proactive Tidal Workload Automation Specialist to join our team. The ideal candidate will have a minimum of 4 to 5 years of hands-on experience with Tidal Workload Automation (formerly Cisco Tidal), along with a solid understanding of job scheduling, batch processing, automation best practices, and incident management. The role requires strong analytical skills, stakeholder coordination, and the ability to manage workload automation for complex enterprise environments.Key Responsibilities:Manage and maintain Tidal Workload Automation environments, including job design, scheduling, monitoring, and troubleshooting.Create, update, and optimize job groups, calendars, triggers, and alerts.Migrate and onboard workloads into Tidal from other scheduling tools or manual processes.Work closely with application support, infrastructure, and business teams to gather scheduling requirements and ensure timely job execution.Analyze job failures, identify root causes, and implement preventive actions.Provide support for critical batch jobs and ensure SLAs are met.Prepare and maintain documentation related to Tidal job configurations and processes.Participate in change, incident, and problem management processes.Identify opportunities for automation and optimization within the batch scheduling ecosystem.Required Skills: 4 to 7 years of experience in workload automation, with at least 4 years of hands-on experience using Tidal Workload Automation.Strong understanding of batch job lifecycle management and dependency handling.Familiarity with scripting (Shell, PowerShell, or Python) for automation and troubleshooting.Good knowledge of operating systems (Windows, Linux/Unix).Experience working in ITIL-based environments (Incident, Change, and Problem Management).Excellent communication, coordination, and stakeholder management skills.Nice-to-Have:Experience with migrations from legacy scheduling tools (e.g., ESP, Control-M) to Tidal.Familiarity with cloud platforms (Azure, AWS) and integrating cloud jobs into Tidal.Knowledge of database jobs and monitoring (Oracle, SQL Server).Exposure to service management tools like ServiceNow or BMC Remedy. Qualification 15 years full time education

Key Responsibilities: Tidal Administration: Install, configure, and maintain Tidal Master, Client Manager, and Agents on Unix and Windows platforms. Perform regular upgrades, migrations, and patching of Tidal components. Manage and troubleshoot Tidal agents and client connections. Implement and maintain SSL configurations for secure communications. Oversee job and container management, including creation, modification, and migration across instances. Monitor and resolve issues related to job failures, dependencies, and scheduling conflicts. Scheduling & Automation: Design, implement, and maintain batch processing workflows using Tidal Enterprise Scheduler. Develop and manage complex job streams with interdependencies and calendar-based scheduling. Ensure timely execution of jobs, monitor performance, and optimize schedules for efficiency. Coordinate with development and operations teams to align scheduling with application deployments and maintenance windows. Database & Integration: Utilize MSSQL for managing Tidal databases, including backups, restores, and schema modifications. Integrate Tidal with other enterprise systems and tools via REST APIs and custom scripts. Collaborate with database administrators to ensure data integrity and performance. Cloud & Infrastructure Support: Deploy and manage Tidal components on cloud platforms (e.g., AWS EC2, RDS). Work with network and security teams to resolve connectivity and access issues. Assist in capacity planning and resource allocation to meet operational demands. Incident & Change Management: Respond to and resolve P1/P2 incidents, ensuring minimal downtime and impact. Document and manage changes through ITIL-aligned change control processes. Maintain comprehensive documentation of job configurations, dependencies, and operational procedures.

Must Have: Proficiency in Tidal Job Scheduler and Workload Automation Flexible to work in 24X7 rotational shifts Advanced analytical and problem-solving skills to quickly identify and resolve job scheduling conflicts and similar problems Ability to work independently in a remote setting and work as a team player Excellent communication skills, problem solving skills, analytical skills and strong attention to detail. Basic knowledge of Office 365 Suite (Microsoft Word, Excel, Outlook and Sharepoint) Basic knowledge of creating incidents, working requests in ServiceNow application. Good to Have: Experience, understanding of scripting languages (SQL, Python, Powershell) Understanding of Tidal Job Schedulers system architecture or similar application. Certification in Tidal Enterprise Job Scheduler or Workload Automation. Educational Qualifications: Bachelor’s degree in computer science or related field Job Description: Responsible for monitoring, scheduling, implementing, maintaining Test and Production job schedules and on demand job requests Analyze and understand individual job flows, with a primary focus on nightly critical path job flows. Reviews and validates production release schedules. Reviews production requests with appropriate IS groups. Resolves discrepancies and dependencies. Implement new job objects using the Repository in Tidal Job Scheduler Application. Uses checklists to determine job schedule setup Monitors the processing of systems backup job(s). Recognize scheduling conflicts, troubleshoot and resolve conflicts in job schedules Assists systems and application development team in problem resolution. Assists print operators with problems. Create incidents against failed/problematic jobs and process requests in the ServiceNow platform Responds to Tier 1 (helpdesk) support calls. Enters call data into the tracking system. Identifies moderately complex ABEND problems and other issues with production and test jobs. Documents known information in problem report. Assesses impact of problem. Follows escalation procedures. Analyzes job processing and recommends opportunities for improvement. Schedules and performs preventive maintenance procedures and simple repairs. Monitors results to ensure that SLA's, as well as other quality metrics, are being met. Monitors execution of the online batch schedule for mainframe and open systems. Assists in development and execution of job schedule-related elements of disaster recovery plan. Assists in the restoration of data and software. Participate in disaster recovery tests. Complies with security procedures. Leads shift turnover meeting to review status of open issues requiring resolution. Communicate effectively and collaborate with different teams simultaneously ensuring job flow runs efficiently. Responsible for maintaining and updating team procedure documentation. Maintains job documentation. Maintains the technical library of computer operations documentation.