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4.0 years

0 Lacs

Chennai, Tamil Nadu, India

Remote

Hiring!!! Role: Enterprise Customer Support Location: Chennai Experience: 4+ Years Job Description: Bachelor’s Degree in Computer Science, Math, or related discipline, and 6+ years of equivalent work experience or 4+ years of related work experience. 3+ years of technical support helping enterprise customers Thorough understanding of the Network / Datacentre infrastructure - TCP/IP, UDP, LDAP(s), DNS, DHCP and TLS Protocols, Network Firewalls, Load balancers, Disaster Recovery mechanisms etc Experience with Wireshark / other packet capturing utilities to analyse traffic anomalies. Experience with VPN platforms providing remote access. Internal or external customer-facing experience as a technical lead Excellent oral and written communication skills, presenting to an audience containing executive team member(s) Experience in a 24x7 operational services or support environment Experience with cloud technologies and models. Experience with Windows / Mac / Unix Operating systems Interested candidates please share your resume @ bhavyasri@techmindsindia.com.

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9.0 years

0 Lacs

Gurgaon

On-site

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. This L3 TAC Engineer is the go-to expert for critical, escalated cases—owning resolution, mentoring peers, and feeding insights back into product improvements. You’re not just handling support; you're shaping the future of Palo Alto appliance reliability and TAC excellence. Roles & Responsibilities: Technical Troubleshooting & Escalation Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect, Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. Technical Leadership & Knowledge Management Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. Cross-Functional Collaboration Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. Automation & Tooling Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. Route supportability input into product release processes and assist with release validation workflows. Metrics, Process, & Incident Management Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. Required Qualifications Experience: 9–12 years in enterprise-level TAC/support or network/security engineering; 3+ years in L3 escalation roles Technical Skills: Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells Certifications: PCNSE required; PCNSA, PCCSE Scripting : Python, REST API, or equivalent automation experience Soft Skills: Strong communicator; adept at customer-facing handling and cross-team leadership Work Scope: Ability to work across rotational shifts; availability for incident-based after-hours effort Why AHEAD: Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits include: Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

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5.0 - 7.0 years

0 Lacs

Noida

On-site

Job Information Date Opened 29/07/2025 Job Type Full time Industry Technology Work Experience 5-7 years City Noida Province Uttar Pradesh Country India Postal Code 201303 Job Description Key Responsibilities: Design, implement, and manage scalable, secure, and reliable cloud infrastructure on Azure Perform regular system monitoring, verify the integrity and availability of all cloud-based resources, and troubleshoot issues as needed Automate and streamline operations and processes using DevOps tools and methodologies, including Jenkins Collaborate with development teams to ensure seamless integration and continuous delivery Manage and optimize performance, utilization, and costs in the Azure cloud environment Conduct root cause analysis for incidents, identify and implement corrective actions to prevent future occurrences Ensure compliance with security policies, standards, and best practices Requirements Required Skills and Qualifications: Extensive experience with Azure cloud services including compute, storage, networking, and security Proficiency in scripting and automation using tools like PowerShell, Shell Scripts, Crons, Azure CLI, ARM templates, Terraform, and Ansible Strong understanding of DevOps practices, including CI/CD pipelines with Jenkins, version control (e.g., Git), and configuration management Experience with monitoring and logging tools such as Graylog, Nagios, and Azure Monitor Excellent troubleshooting skills with a systematic approach to problem-solving Hands-on experience with Linux systems Familiarity with network analysis tools like WireShark Knowledge of security tools such as Vault Python proficiency is a plus Ability to work in a fast-paced, collaborative environment and manage multiple priorities Strong communication and interpersonal skills Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field Preferred Qualifications: Azure certifications (e.g., Azure Administrator, Azure DevOps Engineer) Experience with containerization technologies such as Docker and Kubernetes Knowledge of other cloud platforms like AWS or Google Cloud is a plus Shift Details: Open to rotational shifts with 12x7 support 5 working days a week, with 9-hour shifts

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1.0 years

7 Lacs

Noida

On-site

WAF (Radware) L1 and L2 Analyst Location: Noida, India Experience Required: L1: 1–3 years L2: 3–5 years Job Type: Full-Time /On-site/Hybrid Key Responsibilities: L1 Responsibilities: Monitor Web Application Firewall (Radware) alerts and logs.Perform initial triage and basic troubleshooting of security incidents. Escalate complex issues to L2 team with detailed incident documentation. Regularly check policy violations and suggest tuning recommendations. Perform health checks of WAF systems and ensure uptime. Maintain shift handover logs and ensure seamless communication. L2 Responsibilities: Manage WAF policy configurations and rule tuning for Radware WAF. Analyze web traffic and logs to detect and mitigate application-layer attacks (OWASP Top 10). Collaborate with application and network teams to implement protection strategies. Conduct RCA (Root Cause Analysis) of incidents and fine-tune policies to reduce false positives. Lead WAF upgrades, patching, and performance tuning. Provide mentorship and support to L1 analysts. Skills & Qualifications: Strong understanding of Radware AppWall or equivalent WAF platforms.Familiarity with HTTP/HTTPS, SSL certificates, DNS, Load Balancers, and Web Servers. Experience with threat analysis and mitigation of SQLi, XSS, CSRF, etc. Working knowledge of ITIL processes and incident management tools (like ServiceNow). Hands-on with packet analysis tools (e.g., Wireshark) is a plus. Security certifications such as CEH, CompTIA Security+, or vendor-specific Radware certifications (preferred). Job Type: Full-time Pay: Up to ₹700,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): How many years of experience in WAF (Radware)? Are you an Immediate Joiner? Experience: minimum: 1 year (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

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0 years

0 Lacs

Mumbai Metropolitan Region

On-site

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive. Your day at NTT DATA The Senior Team Lead, Information Security is a developing management role, responsible for managing the Information Security Incident Response Management team. This role ensures their team is equipped and enabled to detect and monitor threats and suspicious activity affecting the organization's technology domain. This role serves as the escalation point for incidents workflows and participates in the delivery of security measures through analytics and threat hunting processes. The Senior Team Lead, Information Security Incident Response manages a team of security professionals whilst fostering a collaborative and innovative team culture focused on operational excellence. What You'll Be Doing Key Responsibilities: Provides coaching and mentoring to a team whilst establishing and monitoring individual and team KPIs ensuring that the team achieve business objectives and goals. Oversees the performance of weekly threat hunting activities. Oversees the review of current configurations of company production information systems and networks against compliance standards. Manages the team who provides technical support by ensuring that security alerts, events, and notifications are processed. For example, via email, ticketing, virus warning, intelligence feeds, workflow, etc. Engages with internal and/or external teams according to agreed alert priority levels, and escalation trees. Ensures the monitoring of events for suspicious events, investigation, and escalates where applicable. Ensures the prioritization of threat analysis based on risks associated with each threat and working with the appropriate teams to ensure related communications are in line with company best practice and recommendations. Works on strategic custom software projects which analyses the vast amount of log, audit trail, and other recorded activity information that modern systems record. Fine-tunes the existing security monitoring systems so that false positives and false negatives are minimized. Manages the prevention and resolution of security breaches and ensures that the required incident and problem management processes are initiated to ensure compliance to policy. Conducts presentations of the security breaches findings to the business and advise on new measures required to prevent reoccurrence of similar breaches. Reviews incident and problem management reports to identify potential security weaknesses and perform an impact and risk analysis, developing recommendations for highlighted risks, ensuring that these risks and solutions are presented to the relevant stakeholders. Ensures that security service audit schedules are implemented and agreed with the business. Reviews access authorization for compliance with policy, administration security controls for effectiveness, security on the operational systems and verify that security monitoring is working. Knowledge, Skills and Attributes: Ability to remain calm and focused during stressful situations. Ability to listen and adapt to changing situations. Ability to lead effectively by motivating their team(s) to perform better. Ability to recognize potential problems and take steps to fix the issues. Solid understanding of complex inter-relationships in an overall system or process. Solid knowledge of technological advances within the information security arena. Demonstrates analytical thinking and a proactive approach. Displays consistent client focus and orientation. Solid knowledge of information security management and policies. Solid understanding of current and emerging threats, vulnerabilities, and trends. Solid understanding of malware forensics, network forensics, and computer forensics also highly desirable. Ability to statically and dynamically analyze malware to determine target and intention. Ability to uncover and document tools, techniques, procedures used by cyber adversaries in attacking managed infrastructure. Sound decision making abilities with demonstrate teamwork and collaboration skills. Displays good planning and organizing ability. Academic Qualifications and Certifications: Bachelor’s degree or equivalent in Information Technology, Computer Science or related field. SANS GIAC Security Essentials (GSEC) or equivalent preferred. SANS GIAC Certified Intrusion Analyst (GCIA) or equivalent preferred. SANS GIAC Certified Incident Handler (GCIH) or equivalent preferred. Industry Certifications such as CISSP, CISM, CISA, CEH, CHFI preferred. Information Technology / ITILSM / ICT Security / ITIL v3 preferred. Required Experience: Solid experience in a Technology Information Security Industry. Solid experience working in a SOC/CSIR. Comprehension and practical knowledge of the “Cyber Threat Kill Chains”. Knowledge of Tools, Techniques and Processes (TTP) used by threat actors. Solid practical knowledge of “indicators of compromise” (IOC’s). Solid experience with End Point Protection and Enterprise Detention and Response Software. Solid experience or knowledge of SIEM and IPS technologies. Solid experience with Wireshark, tcpdump, Remnux, decoders for conducting payload analysis. Knowledge of malware analysis, hacking techniques, latest vulnerabilities, and security trends. Preferably an interest, or knowledge of, or experience with SIEM and IPS technologies. Moderate level of knowledge of network technologies including routers, switches, firewalls. Solid prior demonstrated experience managing and leading a team in a related field. Workplace type: On-site Working About NTT DATA NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo. Equal Opportunity Employer NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.

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5.0 years

0 Lacs

India

Remote

Job Title: Java Software Developer Open Positions: 2 Location: [ Remote] Job Type: [Contract / Remote ] Experience Required: Bachelor’s degree with 5+ years of Java backend development experience OR Master’s degree with 3+ years of experience Job Summary: We are seeking highly skilled and motivated Java Software Developers to join our dynamic engineering team. The ideal candidates will have solid experience in backend development with Java and be passionate about building scalable, distributed systems in enterprise environments. You will work in a fast-paced, collaborative setting, contributing to mission-critical software projects with high availability requirements. Key Responsibilities: Design, develop, and maintain high-performance, distributed Java applications using Spring Boot, Dropwizard, and Hibernate. Develop and integrate web services using both SOAP and RESTful APIs. Collaborate with cross-functional teams to implement robust and scalable solutions across multi-region environments with 24x7 availability. Integrate software components with message bus technologies and databases via JDBC. Utilize cloud platforms like AWS (EC2, EKS, S3) to build, deploy, and manage applications. Troubleshoot and analyze network protocols (TCP/IP, DNS, DHCP) using tools such as Wireshark or Ethereal. Create scripts for automation or support using Bash or Python. Follow SDLC best practices in both Agile and Waterfall environments. Participate in code reviews, performance tuning, and application optimization. Provide expert-level debugging and technical issue resolution. Required Skills: Strong backend development experience in Java with hands-on knowledge of Spring Boot, Dropwizard, and Hibernate. Proven ability to build enterprise-grade software in distributed, multi-region environments. Proficiency in developing and integrating SOAP and REST APIs. Experience with message bus integration and database access using JDBC. Familiarity with AWS cloud services or equivalent platforms. Understanding of network protocols and usage of protocol analyzers like Wireshark. Scripting experience in Bash or Python. Deep understanding of SDLC processes and methodologies (Agile, Waterfall). Excellent analytical thinking, debugging, and problem-solving skills. Strong communication and collaboration abilities. Preferred Qualifications (Good to Have): AWS certification or hands-on expertise with CI/CD pipelines. Knowledge of containerization tools (Docker, Kubernetes). Experience with monitoring tools and logging frameworks.

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5.0 years

0 Lacs

Mira Bhayandar, Maharashtra, India

On-site

Job Title: Faculty – Cyber Security & Machine Learning Location: Mira Road, Thane Position Type: Visiting Faculty Job Summary: We are seeking an experienced and passionate faculty member to teach and mentor undergraduate students in the field of Cyber Security and Machine Learning. The selected candidate will be responsible for delivering course content, designing assessments, mentoring students on practical implementations, and driving academic excellence in the subjects Ethical Hacking and Machine Learning I, as outlined by the University of Mumbai syllabus. Key Responsibilities: Academic Delivery ● Conduct theory and practical sessions for: ○ Ethical Hacking (including network security, cryptography, web security, hardware security) ○ Machine Learning I (including supervised & unsupervised learning, ensemble techniques, SVM, dimensionality reduction) ● Create lesson plans, lecture notes, and assessment tools aligned with syllabus ● Use tools such as Cisco Packet Tracer, Kali Linux, Metasploit, SQLMap, Wireshark, Jupyter Notebooks, Scikit-learn, and others during practical sessions ● Assign and evaluate laboratory work, tutorials, and case studies ● Encourage students to use digital tools and platforms (e.g., DVWA, OWASP, Kaggle, UCI datasets) Assessment & Evaluation ● Conduct internal assessments as per academic guidelines ● Prepare, administer, and grade exams, assignments, and projects ● Maintain timely and accurate records of grades and student progress Qualifications & Experience: Minimum Qualifications: ● Master’s degree in Computer Science / Cyber Security / Information Technology / Data Science / Artificial Intelligence or equivalent Experience: ● Minimum 2–5 years of teaching or industry experience in ethical hacking, information security, or applied machine learning Preferred Skills: ● Hands-on with penetration testing tools (e.g., Wireshark, John the Ripper, Metasploit) ● Familiarity with ML libraries: Scikit-learn, TensorFlow, etc. ● Experience with classroom and lab-based instruction ● Strong communication and mentoring skills Desirable Certifications: ● CEH (Certified Ethical Hacker) ● CompTIA Security+ ● Offensive Security Certified Professional (OSCP) ● Machine Learning or AI certifications (Coursera, edX, etc.) Remuneration: Rs. 2000 per hour (Negotiable)

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0.0 - 1.0 years

0 Lacs

Noida, Uttar Pradesh

On-site

WAF (Radware) L1 and L2 Analyst Location: Noida, India Experience Required: L1: 1–3 years L2: 3–5 years Job Type: Full-Time /On-site/Hybrid Key Responsibilities: L1 Responsibilities: Monitor Web Application Firewall (Radware) alerts and logs.Perform initial triage and basic troubleshooting of security incidents. Escalate complex issues to L2 team with detailed incident documentation. Regularly check policy violations and suggest tuning recommendations. Perform health checks of WAF systems and ensure uptime. Maintain shift handover logs and ensure seamless communication. L2 Responsibilities: Manage WAF policy configurations and rule tuning for Radware WAF. Analyze web traffic and logs to detect and mitigate application-layer attacks (OWASP Top 10). Collaborate with application and network teams to implement protection strategies. Conduct RCA (Root Cause Analysis) of incidents and fine-tune policies to reduce false positives. Lead WAF upgrades, patching, and performance tuning. Provide mentorship and support to L1 analysts. Skills & Qualifications: Strong understanding of Radware AppWall or equivalent WAF platforms.Familiarity with HTTP/HTTPS, SSL certificates, DNS, Load Balancers, and Web Servers. Experience with threat analysis and mitigation of SQLi, XSS, CSRF, etc. Working knowledge of ITIL processes and incident management tools (like ServiceNow). Hands-on with packet analysis tools (e.g., Wireshark) is a plus. Security certifications such as CEH, CompTIA Security+, or vendor-specific Radware certifications (preferred). Job Type: Full-time Pay: Up to ₹700,000.00 per year Schedule: Day shift Supplemental Pay: Performance bonus Application Question(s): How many years of experience in WAF (Radware)? Are you an Immediate Joiner? Experience: minimum: 1 year (Required) Location: Noida, Uttar Pradesh (Required) Work Location: In person

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7.0 - 11.0 years

0 Lacs

chennai, tamil nadu

On-site

Are you prepared to have a significant impact at DTCC Do you aspire to contribute to innovative projects, collaborate with a dynamic and supportive team, and invest in your professional development At DTCC, we are leading the way in innovation within the financial markets. We are dedicated to supporting the growth and success of our employees, believing that you possess the skills and determination to truly make a difference. We nurture a thriving internal community and are devoted to establishing a workplace that reflects the diverse world we serve. As a Network Security Architect within the Cybersecurity Architecture Center of Excellence, you will play a crucial role in the comprehensive review and redesign of the current network security infrastructure and capabilities across on-premises, client, and hybrid-cloud environments. Your responsibilities will include influencing changes in existing control standards, developing new IT security standards that are easily understandable to stakeholders, creating specific security patterns and diagrams, and overseeing the relevant 3-year capability roadmap. Your role will be essential in promoting a Security-First mindset throughout DTCC's technology modernization journey. Your primary responsibilities will involve producing security architecture deliverables related to network modernization and the Zero Trust paradigm, identifying security gaps and proposing solutions, serving as the subject matter expert for Network Security enterprise-wide, inspiring team members and junior staff, designing and optimizing solutions to safeguard the organization's network infrastructure, creating and driving the internal and client network security capability roadmap, driving the Zero Trust network modernization roadmap, influencing changes in control policies, creating IT security standards and best practices, leading the technical analysis of network security capabilities, identifying automation opportunities for network security controls, mentoring junior security architects, delivering executive architecture presentations and demonstrations, staying updated on changes in the security landscape and cybersecurity frameworks, presenting thought leadership in security field through white papers and industry conference presentations, and aligning risk and control processes into daily responsibilities. Qualifications: - 7+ years of related experience - Bachelor's degree preferred in STEM areas such as Computer Science, Electrical & Computer Engineering, Information Management, Big Data & Analytics Talents Needed for Success: - Strong Information Security experience, particularly in the network security domain - Solid working knowledge with Next Gen firewalls and features like URL, IPS, malware and content filtering, proxies, WAFs, traffic capturing and inspection technologies - Expertise in performing deep packet troubleshooting with Wireshark - Proficiency in Zero Trust paradigm and network pillar designs aligned with Zero Trust best practices - Working knowledge with vendors such as Palo Alto NGFW, F5 LTM, APM, GSLB/GTM, Zscaler, Akamai, AWS network primitives, Azure network primitives - Experience in routing protocols and switching, WAN deployments, Python, networking fundamentals, OS security, Information Security frameworks, Active Directory, Public DNS, PKI, SSL Certificate management, and analytical troubleshooting skills - Strong organizational, multi-tasking, and prioritization skills - Ability to work under pressure, make sound decisions in emergencies, and communicate effectively - Demonstrated collaboration skills and willingness to learn and adapt to changes This role offers a unique opportunity to contribute to the enhancement of network security infrastructure and play a significant role in DTCC's technology modernization journey.,

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5.0 - 9.0 years

0 Lacs

hyderabad, telangana

On-site

The ideal candidate for this role should possess 5-8 years of experience and be located in Hyderabad with an immediate availability. Your expertise should include proficiency in Power BI, Power Query, M language, Kusto, Incident Management, and Problem Management. Additionally, you should have a good understanding of tools such as fiddler, Netmon, Wireshark, ICM, and Windbg for troubleshooting purposes. Strong analytical and problem-solving skills are essential for success in this position. A basic understanding of Windows OS & Networking concepts, Azure services, Data connectors, Power Platform (Power Apps, Power Automate, Logic Apps), SQL, and scripting knowledge will be beneficial.,

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10.0 - 14.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

You will be responsible for managing and owning support tickets related to existing customer services, as well as collaborating closely with 3rd level engineers for internal escalation points. Your key responsibilities will include troubleshooting technical faults, communicating regularly with customers, managing support tickets effectively, and documenting customer solutions using OSS System, Visio documentation, and technical summaries. Additionally, you will provide resources to the solution delivery team to support the configuration and implementation of new customer projects. In this role, you will work in a technical environment that involves switching technologies like Cisco, Meraki, Aruba, HP, Dell, Juniper, wireless technologies including Cisco, Meraki, Aruba, security technologies like Palo Alto, Prisma, Fortinet, Cisco ASA, SD-WAN technologies such as Citrix, Viptela, Meraki, Fortinet, Nuage, and other Cisco networking technologies like Cisco NAC ISE, SD-A/DNAC, DOT1x, and Cisco Nexus series. To be successful in this position, you should have at least 10 years of experience in a related field, knowledge of networking principles equivalent to CCNA R&S or JNCIS-ENT level, familiarity with layer 2 switching protocols (STP, Dot1Q, QinQ, VPLS), layer 3 routing protocols (BGP, OSPF, EIGRP, HSRP, VRRP), and excellent verbal and written communication skills. You should also have a flexible approach to work, the ability to work effectively under pressure, work well in a team with little supervision, and a strong customer service focus. Additionally, being responsible, willing to take ownership, eager to learn and develop technical skills, and maintaining a positive and professional attitude are important attributes. Desirable knowledge and experience for this role include CCNA, CCNP, and/or JNCIS certifications, experience with Unix based operating systems, programming and scripting experience (Python, bash scripting), Juniper platform configuration experience (SRX and EX series), firewall configuration experience with Fortigate, Palo Alto, Cisco ASA, experience with Alcatel SR & ESS, and familiarity with networking test tools like Wireshark. Remote work options are available if the shift falls during the night.,

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5.0 years

0 Lacs

Noida, Uttar Pradesh, India

On-site

Who We Are Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. Who You Are We are looking for a Network Security Engineer with deep Zscaler expertise and a well- rounded background in cloud and enterprise networking. This role centers on the deployment, administration, and optimization of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), while also supporting broader network security initiatives, including Cisco Meraki infrastructure and AWS cloud networking. The ideal candidate is a hands-on engineer with strong security instincts, a problem-solving mindset, and experience managing both on-prem and cloud-based networking environments. What You’ll Do Lead the design, deployment, and optimization of Zscaler ZIA and ZPA across the enterprise. Manage Zscaler policies, including SSL inspection, URL filtering, access control, and zero trust configuration. Serve as the subject matter expert for Zscaler, owning integrations, troubleshooting, and escalations. Configure and support Cisco Meraki networking hardware, including firewalls, switches, and wireless infrastructure. Architect and manage AWS networking, including VPC design, Transit Gateway, NACLs, Security Groups, and routing. Develop and implement network segmentation and secure access strategies using both cloud and on-prem tools. Create and maintain detailed network documentation, runbooks, and security standards. Automate and streamline network management tasks using IaC tools or scripting (e.g., Python, Terraform). Collaborate with security, cloud, and infrastructure teams to enforce zero trust architecture and data protection standards. Monitor, analyze, and respond to network threats, alerts, and performance issues. Evaluate and implement new tools or services to enhance network security and visibility. What You’ll Need 5+ years of experience in network engineering or security roles, with at least 2+ years hands-on with Zscaler platforms (ZIA, ZPA, SIPA). Strong experience configuring and managing Cisco Meraki networking devices in a distributed enterprise environment. Solid understanding of AWS networking principles and services (e.g., VPCs, Route 53, Direct Connect). Proficiency in network security concepts, including VPN, DNS security, zero trust, and endpoint integration. Experience working with firewall policies, network segmentation, and cloud security architecture. Familiarity with network troubleshooting tools (e.g., Wireshark, packet capture, logging platforms). Scripting experience for automation and orchestration is a plus (e.g., Python, Bash, Terraform). Excellent communication and collaboration skills; ability to work cross-functionally. Capable of leading projects, documenting processes, and mentoring junior team members. Certifications (Preferred But Not Required) Zscaler Certified Cloud Professional (ZCCP-IA / ZCCP-PA) Cisco Meraki CMNA or other Cisco certifications AWS Certified Advanced Networking – Specialty Certified Information Systems Security Professional (CISSP) or equivalent WHAT’S IN IT FOR YOU? We’re looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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3.0 - 6.0 years

5 - 9 Lacs

Gurugram

Work from Office

Seeking a highly skilled 5G RAN Protocol Stack Developer with expertise in Layer 3 RRC , EUTRAN , and C programming . The ideal candidate will have a strong background in telecommunications , radio access networks (RAN) , and communication protocols , with hands-on experience in developing and optimizing protocol stacks for 4G/5G networks. Key Responsibilities: Design, develop, and maintain Layer 3 (RRC) components of the 5G RAN protocol stack . Implement features and enhancements in C for real-time embedded systems. Work on EUTRAN and 5G NR protocol layers, ensuring compliance with 3GPP standards. Collaborate with cross-functional teams in software development , system integration , and testing . Analyze and debug protocol stack issues using tools like Wireshark, logs, and trace analyzers. Participate in performance tuning , multi-paradigm programming , and system optimization . Contribute to the full software development life cycle (SDLC) from design to deployment. Required Skills & Qualifications: Bachelors or Masters degree in Electronics & Communication , Computer Science , or related field. 69 years of experience in telecom software development with a focus on 5G/4G RAN . Strong programming skills in C and understanding of multi-threaded systems . In-depth knowledge of: 5G RAN architecture Layer 3 RRC protocols EUTRAN protocol stack Communication protocols and radio networks Experience with real-time operating systems (RTOS) and embedded systems. Familiarity with protocol stack debugging , performance engineering , and telecom standards . Preferred Qualifications: Experience with 3GPP specifications and protocol conformance testing . Knowledge of Layer 2 (MAC/RLC/PDCP) is a plus. Exposure to cloud-native RAN (vRAN/oRAN) architectures.

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3.0 - 6.0 years

3 - 7 Lacs

Bengaluru

Work from Office

This role involves the development and application of engineering practice and knowledge in the following technologiesStandards and protocols, application software and embedded software for wireless and satellite networks, fixed networks and enterprise networks; connected devices (IOT and device engineering), connected applications (5G/ edge, B2X apps); and Telco Cloud, Automation and Edge Compute platforms. This role also involves the integration of network systems and their operations, related to the above technologies. Key Responsibilities : Lead and manage WLAN testing projects ensuring performance, functionality, and security of wireless networks. Design, develop, and execute test plans and test cases for wireless network validation. Automate test cases using Python to improve efficiency and coverage. Analyze test results, generate reports, and provide actionable insights. Collaborate with cross-functional teams to troubleshoot and resolve WLAN performance issues. Ensure compliance with industry standards and regulatory requirements . Stay updated on emerging wireless technologies including Wi-Fi 6/6E/7 , 5G , and IoT . Mentor junior engineers and share best practices. Required Skills : Strong hands-on experience with WLAN testing tools like Wireshark , Ixia , Spirent , or similar. Proficiency in Python for scripting and automation. Deep understanding of wireless networking protocols: 802.11 a/b/g/n/ac/ax , 5G , LTE . Experience in debugging and resolving wireless performance and security issues. Familiarity with network security concepts and best practices. Excellent analytical, problem-solving, and communication skills. Preferred Qualifications : Bachelors degree in Computer Science , Telecommunications , or related field. Certifications such as CWNA , CWNP , or CCNA (Wireless) are a plus.

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12.0 years

0 Lacs

Gurugram, Haryana, India

On-site

AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation. At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD. We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived. We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD. This L3 TAC Engineer is the go-to expert for critical, escalated cases—owning resolution, mentoring peers, and feeding insights back into product improvements. You’re not just handling support; you're shaping the future of Palo Alto appliance reliability and TAC excellence. Roles & Responsibilities Technical Troubleshooting & Escalation Lead resolution of Tier‑3 support cases for Palo Alto NGFW, Panorama, GlobalProtect, Prisma SD-WAN, Prisma Access, Strata, and SASE cloud firewall products, Cortex within TAC workflows. Perform advanced diagnostics, packet captures, log analysis, root-cause analysis and lab reproductions. Interface directly with enterprise customers and act as a senior escalation point for P1/P2 incidents. Technical Leadership & Knowledge Management Mentor L1/L2 TAC engineers, shaping troubleshooting approach and case handling. Create/manage knowledge base articles, internal guides, and conduct training sessions for TAC teams. Cross-Functional Collaboration Work closely with Engineering, QA, and Product Management to escalate bugs and influence product improvements. For ETAC/Advanced TAC roles: be a bridge between TAC and Engineering—replicate issues, provide early-stage feedback on new products, and contribute to feature supportability. Automation & Tooling Develop troubleshooting scripts/tools (Python, REST, CI/CD) to speed up issue resolution and improve efficiency. Route supportability input into product release processes and assist with release validation workflows. Metrics, Process, & Incident Management Monitor case metrics: time-to-resolution, backlog, escalations; identify trends and efficiency gaps. Own P1/P2 incident lifecycle: ensure proper escalation, executive communication, and post-mortem reports. Required Qualifications Experience: 9–12 years in enterprise-level TAC/support or network/security engineering; 3+ years in L3 escalation roles Technical Skills: Expert in PAN-OS, firewalls, Panorama, Prisma SD-WAN, Prisma Access, Strata, SASE, VPN, routing (BGP, OSPF), packet diagnostics (Wireshark), Linux shells Certifications: PCNSE required; PCNSA, PCCSE Scripting: Python, REST API, or equivalent automation experience Soft Skills: Strong communicator; adept at customer-facing handling and cross-team leadership Work Scope: Ability to work across rotational shifts; availability for incident-based after-hours effort Why AHEAD Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between. We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning. USA Employment Benefits Include Medical, Dental, and Vision Insurance 401(k) Paid company holidays Paid time off Paid parental and caregiver leave Plus more! See benefits https://www.aheadbenefits.com/ for additional details. The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.

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10.0 years

0 Lacs

Hyderābād

On-site

Job description Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. We are currently seeking an experienced professional to join our team in the role of Senior Consultant Specialist. In this role, you will: Overall 10+ years of experience in Networking Architect, deploy, and manage enterprise network infrastructures, focusing on high availability, security, and compliance. Configure and maintain Routing & Switching solutions using Cisco Catalyst, Nexus, ISR, and ASR. Implement, manage, deliver and troubleshoot global network infrastructure using Cisco SDWAN platform using MPLS and internet underlays. Manage and optimize BGP, OSPF, EIGRP, MPLS, VXLAN, SD-WAN, and QoS to ensure seamless global connectivity. Troubleshoot complex network issues across multiple HSBC business units. Utilize tools like Cisco DNA Center, SolarWinds, Splunk, and Wireshark for real-time network monitoring and optimization. Conduct network risk assessments, audits, and ensure compliance with HSBC’s security policies and regulatory requirements. Work in an Agile environment, contributing to Scrum or Kanban teams for iterative network deployments. Requirements To be successful in this role, you should meet the following requirements: Networking Expertise: Deep knowledge of Cisco Routing & Switching (CCNP/CCIE preferred). Protocols & Technologies: Strong hands-on experience with BGP, OSPF, EIGRP, STP, HSRP, VRRP, MPLS, VXLAN, SD-WAN. Hands-on working knowledge on SDWAN preferably Cisco SDWAN. Hands-on experience on designing and configuring QoS. Security & Compliance: Experience with firewalls, NAC, and Zero Trust security models. Monitoring & Troubleshooting: Experience with Cisco DNA, Sevone, HPNA, Netscout, Wireshark. Knowledge of Dev-ops tools like Python, Ansible, Terraform, Git etc You’ll achieve more when you join HSBC. www.hsbc.com/careers HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website. Issued by – HSBC Software Development India

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0 years

5 - 7 Lacs

Noida

On-site

Responsibilities Should possess good consultation skills and should be able to drive solutions as per customer requirements. Should be able to perform integration, deployment and upgrade of the SDM nodes-( HSS/HLR/UDM/ONE-NDS/SDL, EIR, MNP etc) Should have ability to drive the project & co-ordination skills and project manangement experience Technical Experience Knowledge of GSM, SS7, SIGTRAN & DIAMETER protocol Working knowledge of SDL, AUSF-UDM, HLR and HSS nodes. Working knowledge of ONE-NDS/SDL node VNF, CNF & BM. Knowledge of 5G, IMS & GSM call flows. Experience with Implementation, Integration, Acceptance Tests, Upgrades, O&M & Troubleshooting on telecommunication products. Knowledge of LDAP, DAP, SOAP, Wireshark, Linux, Telco Cloud. Ability to troubleshoot and diagnose basic software problems pertaining to SDM Nodes. SDL, HLR / HSS Migration experience - added advantage Kubenetes, VNF and CNF exposure is added advantage. Qualifications BE / Btech Range of Year Experience-Min Year 3 Range of Year Experience-Max Year 8

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5.0 years

6 - 7 Lacs

Noida

On-site

WHO WE ARE: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies the experience of buying, selling, and administering insurance products. All of which enables more people to protect their financial futures. Our success is driven by a commitment to three core values: be bold, team up, deliver value – and that we do. Zinnia has over $180 billion in assets under administration, serves 100+ carrier clients, 2500 distributors and partners, and over 2 million policyholders. WHO YOU ARE: We are looking for a Network Security Engineer with deep Zscaler expertise and a well- rounded background in cloud and enterprise networking. This role centers on the deployment, administration, and optimization of Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA), while also supporting broader network security initiatives, including Cisco Meraki infrastructure and AWS cloud networking. The ideal candidate is a hands-on engineer with strong security instincts, a problem-solving mindset, and experience managing both on-prem and cloud-based networking environments. WHAT YOU'LL DO: Lead the design, deployment, and optimization of Zscaler ZIA and ZPA across the enterprise. Manage Zscaler policies, including SSL inspection, URL filtering, access control, and zero trust configuration. Serve as the subject matter expert for Zscaler, owning integrations, troubleshooting, and escalations. Configure and support Cisco Meraki networking hardware, including firewalls, switches, and wireless infrastructure. Architect and manage AWS networking, including VPC design, Transit Gateway, NACLs, Security Groups, and routing. Develop and implement network segmentation and secure access strategies using both cloud and on-prem tools. Create and maintain detailed network documentation, runbooks, and security standards. Automate and streamline network management tasks using IaC tools or scripting (e.g., Python, Terraform). Collaborate with security, cloud, and infrastructure teams to enforce zero trust architecture and data protection standards. Monitor, analyze, and respond to network threats, alerts, and performance issues. Evaluate and implement new tools or services to enhance network security and visibility. WHAT YOU'LL NEED: 5+ years of experience in network engineering or security roles, with at least 2+ years hands-on with Zscaler platforms (ZIA, ZPA, SIPA). Strong experience configuring and managing Cisco Meraki networking devices in a distributed enterprise environment. Solid understanding of AWS networking principles and services (e.g., VPCs, Route 53, Direct Connect). Proficiency in network security concepts, including VPN, DNS security, zero trust, and endpoint integration. Experience working with firewall policies, network segmentation, and cloud security architecture. Familiarity with network troubleshooting tools (e.g., Wireshark, packet capture, logging platforms). Scripting experience for automation and orchestration is a plus (e.g., Python, Bash, Terraform). Excellent communication and collaboration skills; ability to work cross-functionally. Capable of leading projects, documenting processes, and mentoring junior team members. Certifications (Preferred but not required): Zscaler Certified Cloud Professional (ZCCP-IA / ZCCP-PA) Cisco Meraki CMNA or other Cisco certifications AWS Certified Advanced Networking – Specialty Certified Information Systems Security Professional (CISSP) or equivalent WHAT'S IN IT FOR YOU? We're looking for the best and brightest innovators in the industry to join our team. At Zinnia, you collaborate with smart, creative professionals who are dedicated to delivering cutting-edge technologies, deeper data insights, and enhanced services to transform how insurance is done. Visit our website at www.zinnia.com for more information. Apply by completing the online application on the careers section of our website. We are an Equal Opportunity employer committed to a diverse workforce. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability.

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0 years

0 Lacs

Pune, Maharashtra, India

On-site

About The Company Tata Communications Redefines Connectivity with Innovation and IntelligenceDriving the next level of intelligence powered by Cloud, Mobility, Internet of Things, Collaboration, Security, Media services and Network services, we at Tata Communications are envisaging a New World of Communications Job Description Experience in VoIP-related problem solving, critical thinking, and troubleshooting Solid knowledge of VoIP protocols - SIP, RTP, SDP, RTCP, TCP, UDP Strong network troubleshooting skills, including analyzing packet captures using tools such as Wireshark. Hands on knowledge of Ribbon/SONUS SBCs would be added advantage. Certifications – SSCA (preferred), SSVP (preferred), CCNA (preferred). Good understanding of switching, OSI Model, MAC Addressing, Subnetting, TCP, DNS, Ping/Traceroute, DHCP, telnet, Routing. Basic understanding of QOS settings, NAT, firewall, T1, ISDN, TDM.

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8.0 years

0 Lacs

Bengaluru, Karnataka, India

Remote

This is an incredible opportunity to be part of a company that has been at the forefront of AI and high-performance data storage innovation for over two decades. DataDirect Networks (DDN) is a global market leader renowned for powering many of the world's most demanding AI data centers, in industries ranging from life sciences and healthcare to financial services, autonomous cars, Government, academia, research and manufacturing. "DDN's A3I solutions are transforming the landscape of AI infrastructure." – IDC “The real differentiator is DDN. I never hesitate to recommend DDN. DDN is the de facto name for AI Storage in high performance environments” - Marc Hamilton, VP, Solutions Architecture & Engineering | NVIDIA DDN is the global leader in AI and multi-cloud data management at scale. Our cutting-edge data intelligence platform is designed to accelerate AI workloads, enabling organizations to extract maximum value from their data. With a proven track record of performance, reliability, and scalability, DDN empowers businesses to tackle the most challenging AI and data-intensive workloads with confidence. Our success is driven by our unwavering commitment to innovation, customer-centricity, and a team of passionate professionals who bring their expertise and dedication to every project. This is a chance to make a significant impact at a company that is shaping the future of AI and data management. Our commitment to innovation, customer success, and market leadership makes this an exciting and rewarding role for a driven professional looking to make a lasting impact in the world of AI and data storage. Job Description: Job Title: L2 Technical Support Engineer - Storage Job Summary: Tintri builds storage. Those three words may not light your hair on fire … but it’s lighting up our customers’ lives. They are all excited about the agility of public cloud—AWS, Azure, etc.—and Tintri puts all that agility right inside their data centers. That’s no small feat. To deliver on that promise, we had to build an all-flash architecture that is completely distinct from legacy solutions—using a building block approach akin to public cloud. And it’s just one signal that at Tintri, employees get to work on projects that are well … unconventional, challenging and high impact. In this position the engineer will apply advanced systems level technical expertise to resolve highly complex systems level customer issues. The customer issues which may be received by Support Centers through automated dial-homes, voice initiated technical calls from TINTRI Customers, Customer Engineers, or remote maintenance calls and Web Support Calls. In this position the engineer will be required to use independent judgment to accomplish objectives and work closely with engineering and other technical business units to increase knowledge and resolve customer issues. As part of a 24*7*365 organization shift work, holidays and on-call responsibilities may be required. Shift timings need to be flexible – EMEA/EST . However initial training period 2 months will be in APAC hours. Working days – Sun thru Thursday Responsibilities: Responsibilities for this role include but are not limited to: Always take care of the customer. Customer Satisfaction is job #1. Applies advanced technical expertise using standard operating and diagnostic protocols to resolve standard to highly complex system level issues. Effectively communicates procedural and technical issues to internal and external customers in a fast paced and customer critical environment. Maintains a "closed-loop" communication style assuring all appropriate individuals are notified of ongoing issues and problem resolution status. Responsible for sharing all acquired knowledge concerning problem resolution. Identifies and provides resolutions to a diverse range of complex technical problems and mentors others in providing validated technical information, support process instructions and special support requirements. Contributes to a centralized problem identification and resolution database and may provide senior or expert level tasks similar to Engineering for assigned products or skills. Uses judgment, creativity and sound technical knowledge to obtain and recommend solutions. Identifies, documents and reports design, reliability and maintenance issues. Understands and leverages TINTRI’s technical communication structure and has a sphere of influence which extends well outside of the department Effectively leads efforts in facilitating problem recreation and failure analysis of systems level issues and recommends and utilizes a wide variety of test equipment, diagnostic tools and techniques used in problem resolution. Develop and implement resolutions to identified problems and follow standard practices and procedures. Identifies records and works with management to proactively revise current procedures and tools to improve customer satisfaction Develops broad knowledge of the organization’s mission and strategy and relates it to day-to-day issues. Challenges existing processes based on industry best practices, enhances these for the benefit of all. May provide documentation and direct feedback to Field Technical Specialists, Account Managers, Sales and other TINTRI Technical Support co-workers as appropriate. Monitors and tracks all service calls, provides call status updates at regular intervals and communicates status to customers using Call Tracking Databases. Validates technical information and issues early warnings and disseminates information as needed. Skills and Qualifications required for this role include: 8+years proven experience in technical support or system administration with a strong focus on VMware, Hyper-V, networking, Linux, and storage technologies. Microsoft Hyper-V, MCS and/or VMWare VCP certification or equivalent Hypervisor administration work experience Proficiency in troubleshooting complex technical issues and providing effective solutions. Strong knowledge of virtualization technologies, networking protocols (TCP/IP, VLAN, DNS, DHCP), Linux operating systems, and storage concepts (SAN/NAS) Experience on performance related issues and network optimization. · Good understanding of cloud computing and cloud-based services. Excellent communication and interpersonal skills to interact with customers, partners, and cross-functional teams effectively. Ability to work independently and collaboratively in a fast-paced support environment Ability to work in a 24X7X365 organization, including weekends and holidays Fluency in English is required Bachelor’s degree in Computer Science, Information Technology, or a related field Pluses Python & Power Shell Scripting Experience with Wireshark and packet level analysis SQL database or other database knowledge Industry certifications like VMware Certified Professional (VCP), CCNA, AWS, Microsoft Certified Solutions Associate (MCSA), or equivalent DataDirect Networks, Inc. is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, gender expression, transgender, sex stereotyping, sexual orientation, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

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7.5 years

0 Lacs

Gurugram, Haryana, India

On-site

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : Software Defined Network and Operations Minimum 7.5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Job Title: 5G Core Network Ops SME Summary: We are seeking a skilled 5G Core Network SME to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination. Roles and Responsibilities: 1. Fault Handling & Troubleshooting: Provide Level 2 (L2) support for 5G Core SA network functions in production environment. Analyze alarms from NetAct/Mantaray, or external monitoring tools. Correlate events using Netscout, Mantaray, and PM/CM data. Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues. Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload). Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy). Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis. Perform root cause analysis (RCA) and implement corrective actions. Handle escalations from Tier-1 support and provide timely resolution. 2. Session & Service Investigation: Trace subscriber issues (5G attach, PDU session, QoS). Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM). Correlate user-plane drops, abnormal release, bearer QoS mismatch. Work on Preventive measures with L1 team for health check & backup. 3. Configuration and Change Management: Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation. Maintain detailed documentation of network configurations, incident reports, and operational procedures. Support software upgrades, patch management, and configuration changes. Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs). Audit NRF/PCF/UDM etc configuration & Database. Validate policy rules, slicing parameters, and DNN/APN settings. Support integration of new 5G Core nodes and features into the live network. 4. Performance Monitoring: Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization. Proactively detect degrading KPIs trends. 5. Security & Access Support: Application support for Nokia EDR and CrowdStrike. Assist with certificate renewal, firewall/NAT issues, and access failures. 6. Escalation & Coordination: Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering. Work with L3 and care team for issue resolution. Ensure compliance with SLAs and contribute to continuous service improvement. 7. Reporting Generate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Skills and Professional Attributes: 12–18 years of experience in Telecom industry with hands on experience in 5G Core. Mandatory experience with Nokia 5G Core-SA platform. Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues. Hands-on experience with 5GC components: AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone. Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy). In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI. Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based). Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces. Strong analytical and troubleshooting skills. Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana). Knowledge of network protocols and security (TLS, IPsec). Excellent communication and documentation skills. Educational Qualification: BE / BTech 15 Years Full Time Education Additional Information: Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes). Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines). Cloud Certifications (AWS)/ Experience on AWS Cloud

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5.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Project Role : Tech Delivery Subject Matter Expert Project Role Description : Drive innovative practices into delivery, bring depth of expertise to a delivery engagement. Sought out as experts, enhance Accentures marketplace reputation. Bring emerging ideas to life by shaping Accenture and client strategy. Use deep technical expertise, business acumen and fluid communication skills, work directly with a client in a trusted advisor relationship to gather requirements to analyze, design and/or implement technology best practice business changes. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NA Minimum 5 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Job Title: 5G Core Network Ops Specialist Summary: We are seeking a skilled 5G Core Network Specialist to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination. Roles and Responsibilities: 1. Fault Handling & Troubleshooting: Provide Level 2 (L2) support for 5G Core SA network functions in production environment. Analyze alarms from NetAct/Mantaray, or external monitoring tools. Correlate events using Netscout, Mantaray, and PM/CM data. Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues. Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/SDL/PCF/CHF/Flowone, Nokia EDR restarts, crashes, overload). Handle troubleshooting on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy). Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis. Perform root cause analysis (RCA) and implement corrective actions. Handle escalations from Tier-1 support and provide timely resolution. 2. Session & Service Investigation: Trace subscriber issues (5G attach, PDU session, QoS). Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM). Correlate user-plane drops, abnormal release, bearer QoS mismatch. Work on Preventive measures with L1 team for health check & backup. 3. Configuration and Change Management: Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation. Maintain detailed documentation of network configurations, incident reports, and operational procedures. Support software upgrades, patch management, and configuration changes. Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs). Audit NRF/PCF/UDM etc configuration & Database. Validate policy rules, slicing parameters, and DNN/APN settings. Support integration of new 5G Core nodes and features into the live network. 4. Performance Monitoring: Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization. Proactively detect degrading KPIs trends. 5. Security & Access Support: Application support for Nokia EDR and CrowdStrike. Assist with certificate renewal, firewall/NAT issues, and access failures. 6. Escalation & Coordination: Escalate unresolved issues to L3 teams, TAC, OSS/Core engineering. Work with L3 and care team for issue resolution. Ensure compliance with SLAs and contribute to continuous service improvement. 7. Reporting Generate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes: 8–12 years of experience in Telecom industry with hands on experience in 5G Core. Mandatory experience with Nokia 5G Core-SA platform. Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues. Hands-on experience with 5GC components: AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, UDR, SDL, Nokia EDR, Provisioning and Flowone. Troubleshooting and configuration hands on experience on 5G Core Database, UDM, UDR, SDL, Provisioning, Flowone, CHF(Charging), PCF(Policy). In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI. Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based). Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces. Strong analytical and troubleshooting skills. Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana). Knowledge of network protocols and security (TLS, IPsec). Excellent communication and documentation skills. Educational Qualification: BE / BTech 15 Years Full Time Education Additional Information: Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes). Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines). Cloud Certifications (AWS)/ Experience on AWS Cloud

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3.0 years

0 Lacs

Gurugram, Haryana, India

On-site

Project Role : Engineering Services Practitioner Project Role Description : Assist with end-to-end engineering services to develop technical engineering solutions to solve problems and achieve business objectives. Solve engineering problems and achieve business objectives using scientific, socio-economic, technical knowledge and practical experience. Work across structural and stress design, qualification, configuration and technical management. Must have skills : 5G Wireless Networks & Technologies Good to have skills : NA Minimum 3 Year(s) Of Experience Is Required Educational Qualification : 15 years full time education Job Title: 5G Core Network Ops Senior Engineer Summary: We are seeking a skilled 5G Core Network Senior Engineer to join our team. The ideal candidate will have extensive experience with Nokia 5G Core platforms and will be responsible for fault handling, troubleshooting, session and service investigation, configuration review, performance monitoring, security support, change management, and escalation coordination. Roles and Responsibilities: 1. Fault Handling & Troubleshooting: Provide Level 2 (L2) support for 5G Core SA network functions in production environment. Nokia EDR Operations & Support, Monitor and maintain the health of Nokia EDR systems. Perform log analysis and troubleshoot issues related to EDR generation, parsing, and delivery. Ensure EDRs are correctly generated for all relevant 5G Core functions (AMF, SMF, UPF, etc.) and interfaces (N4, N6, N11, etc.). Validate EDR formats and schemas against 3GPP and Nokia specifications. NCOM Platform Operations Operate and maintain the Nokia Cloud Operations Manager (NCOM) platform. Manage lifecycle operations of CNFs, VNFs, and network services (NSs) across distributed Kubernetes and OpenStack environments. Analyze alarms from NetAct/Mantaray, or external monitoring tools. Correlate events using Netscout, Mantaray, and PM/CM data. Troubleshoot and resolve complex issues related to registration, session management, mobility, policy, charging, DNS, IPSec and Handover issues. Handle node-level failures (AMF/SMF/UPF/NRF/UDM/UDR/PCF/CHF restarts, crashes, overload). Perform packet tracing (Wireshark) or core trace (PCAP, logs) and Nokia PCMD trace capturing and analysis. Perform root cause analysis (RCA) and implement corrective actions. Handle escalations from Tier-1 support and provide timely resolution. 2. Automation & Orchestration Automate deployment, scaling, healing, and termination of network functions using NCOM. Develop and maintain Ansible playbooks, Helm charts, and GitOps pipelines (FluxCD, ArgoCD). Integrate NCOM with third-party systems using open APIs and custom plugins. 3. Session & Service Investigation: Trace subscriber issues (5G attach, PDU session, QoS). Use tools like EDR, Flow Tracer, Nokia Cloud Operations Manager (COM). Correlate user-plane drops, abnormal release, bearer QoS mismatch. Work on Preventive measures with L1 team for health check & backup. 4. Configuration and Change Management: Create a MOP for required changes, validate MOP with Ops teams, stakeholders before rollout/implementation. Maintain detailed documentation of network configurations, incident reports, and operational procedures. Support software upgrades, patch management, and configuration changes. Maintain documentation for known issues, troubleshooting guides, and standard operating procedures (SOPs). Audit NRF/PCF/UDM etc configuration & Database. Validate policy rules, slicing parameters, and DNN/APN settings. Support integration of new 5G Core nodes and features into the live network. 5. Performance Monitoring: Use KPI dashboards (NetAct/NetScout) to monitor 5G Core KPIs e.g registration success rate, PDU session setup success, latency, throughput, user-plane utilization. Proactively detect degrading KPIs trends. 6. Security & Access Support: Application support for Nokia EDR and CrowdStrike. Assist with certificate renewal, firewall/NAT issues, and access failures. 7. Escalation & Coordination: Escalate unresolved issues to L3 teams, Nokia TAC, OSS/Core engineering. Work with L3 and care team for issue resolution. Ensure compliance with SLAs and contribute to continuous service improvement. 8. Reporting Generate daily/weekly/monthly reports on network performance, incident trends, and SLA compliance. Technical Experience and Professional Attributes: 5–9 years of experience in Telecom industry with hands on experience. Mandatory experience with Nokia 5G Core-SA platform. Handson Experience on Nokia EDR Operations & Support, Monitor and maintain the health of Nokia EDR systems. Perform log analysis and troubleshoot issues related to EDR generation, parsing, and delivery. Experience on NCOM Platform Operations Operate and maintain the Nokia Cloud Operations Manager (NCOM) platform NF deployment and troubleshooting experience on deployment, scaling, healing, and termination of network functions using NCOM. Solid understanding for 5G Core Packet Core Network Protocol such as N1, N2, N3, N6, N7, N8, 5G Core interfaces, GTP-C/U, HTTPS and including ability to trace, debug the issues. Hands-on experience with 5GC components: AMF, SMF, UPF, NRF, AUSF, NSSF, UDM, PCF, CHF, SDL, NEDR, Provisioning and Flowone. In-depth understanding of 3GPP call flows for 5G-SA, 5G NSA, Call routing, number analysis, system configuration, call flow, Data roaming, configuration and knowledge of Telecom standards e.g. 3GPP, ITU-T and ANSI. Familiarity with policy control mechanisms, QoS enforcement, and charging models (event-based, session-based). Hands-on experience with Diameter, HTTP/2, REST APIs, and SBI interfaces. Strong analytical and troubleshooting skills. Proficiency in monitoring and tracing tools (NetAct, NetScout, PCMD tracing). And log management systems (e.g., Prometheus, Grafana). Knowledge of network protocols and security (TLS, IPsec). Excellent communication and documentation skills. Educational Qualification: BE / BTech 15 Years Full Time Education Additional Information: Nokia certifications (e.g., NCOM, NCS, NSP, Kubernetes). Experience in Nokia Platform 5G Core, NCOM, NCS, Nokia Private cloud and Public Cloud (AWS preferred), cloud-native environments (Kubernetes, Docker, CI/CD pipelines). Cloud Certifications (AWS)/ Experience on AWS Cloud

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1.0 - 4.0 years

1 - 5 Lacs

Bengaluru

Work from Office

Role Overview: Interact with the Skyhigh Security Cloud customers via phone/email and provide the highest level of urgency to resolve customer issues in timely manner. Provide remote support on our product and resolve product related issues during POC & post-deployment phase, through research and troubleshooting. Debugging system level problems in a multi-vendor, multi-protocol network environment with high- level technical expertise on complex issues. Work closely with Support Escalation engineers to resolve critical issues. Evaluate the scope for timely escalation and ensure that critical problems are addressed as per the priority. Document all technical issues, analysis and communication with the customer and ensure that the documentation is crystal clear with action items, CTAs. To Fly High in this role, you have : A bachelors degree in computer science or information technology with 1-4 years of technical support experience in a large enterprise organization. An excellent understanding of technical support processes and customer management Superior multi-tasking skills with a strong ability to work well under pressure Solid grasp of TCP/IP, HTTPs, SSO-SAML, SAASunderstanding Excellent in-depth knowledge of Networking & Security Concepts A strong demonstrated detail-orientation toward quality, results, and goal achievement An excellent understanding of OSI Model, TCP/IP protocol suite (IP, ICMP, TCP, UDP, SNMP, FTP, TFTP, SMTP An excellent understanding on application layer protocols (HTTP-HTTPs/SSL), PKI, Network Security Firewalls/Proxy and SIEMs Demonstrated experience in packet capture/analysis with tcpdump and Wireshark Demonstrated experience in reading and analyzing log files It would be great if you also have: Industry relevant certification such as AWS, Azure, GCP (Google Cloud Platform), CISSP, Cisco, CEH (Certified Ethical Hacker) Knowledge of Java and SQL Scripting language (e.g., Perl, python) experience An understanding of cloud platforms like Azure, O365 suite, AWS (Amazon Web Services), Salesforce A good understanding of Linux/Unix Company Benefits and Perks: We believe that the best solutions are developed by teams who embrace each other's unique experiences, skills, and abilities. We work hard to create a dynamic workforce where we encourage everyone to bring their authentic selves to work every day. We offer a variety of social programs, flexible work hours and family-friendly benefits to all of our employees. Retirement Plans Medical, Dental and Vision Coverage Paid Time Off Paid Parental Leave Support for Community Involvement

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4.0 - 12.0 years

0 Lacs

maharashtra

On-site

As an SD-WAN Architect at Capgemini, you will play a crucial role in designing and implementing SD-WAN architectures for new deployments and migrations. Your responsibilities will include configuring and managing SD-WAN controllers, edge devices, and orchestrators. It is essential to have hands-on experience with Cisco Viptela, Fortinet Secure SD-WAN, VMware VeloCloud, or Versa Networks. A strong understanding of routing protocols such as BGP, OSPF, EIGRP, IPSec, QoS, and network segmentation is required for this role. To excel in this position, you should have 4-12 years of experience in SD-WAN infrastructure, encompassing incident resolution, root cause analysis, and performance optimization. Proficiency in deploying and troubleshooting Cisco and Cisco Viptela SD-WAN solutions is a key requirement. Additionally, familiarity with network monitoring tools like SolarWinds, ThousandEyes, and troubleshooting tools such as Wireshark, NetFlow, and SNMP will be advantageous. At Capgemini, you will have the opportunity to work at the forefront of SD-WAN transformation, assisting global clients in transitioning from traditional WAN to cloud-first, software-defined networks. You will collaborate with cutting-edge networking tools and platforms like Cisco SD-WAN, Versa, VMware VeloCloud, and Fortinet, enabling you to contribute to innovative solutions in the field. Capgemini is a global business and technology transformation partner, committed to accelerating organizations" transition to a digital and sustainable world. With a diverse team of over 340,000 members across more than 50 countries, Capgemini leverages its 55-year heritage to deliver end-to-end services and solutions. By harnessing expertise in AI, generative AI, cloud, and data, coupled with deep industry knowledge and a strong partner ecosystem, Capgemini empowers clients to unlock the value of technology to meet their business needs effectively. Join us at Capgemini and be part of a collaborative community dedicated to reimagining what's possible in the world of technology.,

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