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3.0 - 4.0 years

5 - 6 Lacs

Panvel

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Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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3.0 - 4.0 years

5 - 6 Lacs

Ahmedabad

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Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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3.0 - 4.0 years

5 - 6 Lacs

Coimbatore

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Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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3.0 - 4.0 years

5 - 6 Lacs

Kharghar

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Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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3.0 - 4.0 years

5 - 6 Lacs

Hyderabad

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Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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3.0 - 4.0 years

5 - 6 Lacs

Tiruppur

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Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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3.0 - 4.0 years

5 - 6 Lacs

Dombivli

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Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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3.0 - 4.0 years

5 - 6 Lacs

Thane

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Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 39 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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7.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better. We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us! Summary Job Description As a Network Support Level 3 Engineer, you will work as a team member in Network Operations team. You will report to the Lead Network Engineer, and work in a hybrid capacity from our Noida, India office. Your Responsibilities Network Troubleshooting and Issue Resolution: Investigate and resolve complex network issues escalated from Level 1 and Level 2 support teams. Use advanced diagnostic tools and techniques to analyse network faults, identify causes, and implement solutions. Network Performance Monitoring: monitor network health, performance, and availability across multiple sites, ensuring uptime and performance standards are met. Resolve potential performance bottlenecks. Network Optimization: Evaluate network performance data and implement optimization strategies to improve network reliability, speed, and security. Configuration and Installation: Assist with the configuration, deployment, and integration of networking hardware (routers, switches, wireless, firewalls) and software, ensuring adherence to best practices and company policies. Documentation: Maintain accurate and detailed documentation for network configurations, system architecture, troubleshooting procedures, and escalations. Update and improve operational manuals. On-call Support: Participate in an on-call rotation to provide after-hours support for critical network issues, ensuring minimal service disruption. Collaboration with Teams: Collaborate with internal IT, security teams, vendors, and third-party partners to resolve complex technical issues and ensure smooth network operations. Escalation Management: Serve as the primary contact for escalated technical issues from Level 1 and 2 support teams. Provide guidance, mentorship, and training for junior engineers. Capacity Planning and Upgrades: Analyse network traffic patterns and plan for future growth by recommending hardware and software upgrades to meet evolving our needs. The Essentials - You Will Have Education: Bachelor's degree in computer science, Information Technology, Network Engineering, or a related field (or equivalent work experience). Experience: Minimum of 7 years of experience in network operations, with at least 2 years in a Level 3 support role. Experience with network protocols (TCP/IP, DNS, DHCP, BGP, OSPF) and services. Hands-on experience with networking equipment such as Cisco, Juniper, and other enterprise-grade routers, switches, and firewalls. Proficient in network monitoring and diagnostic tools (e.g. Wireshark, SolarWinds). The Preferred - You Might Also Have Certifications: CCNP (Cisco Certified Network Professional) or equivalent networking certifications or other relevant certifications. Experience with SD-WAN technologies and network automation. Familiarity with ITIL frameworks or service management processes. Experience with cloud-based networking solutions (AWS, Azure). Knowledge of network security practices, VPNs, firewalls, load balancing and intrusion detection/prevention systems. What We Offer Our benefits package includes … Comprehensive mindfulness programs with a premium membership to Calm Volunteer Paid Time off available after 6 months of employment for eligible employees. Company volunteer and donation matching program – Your volunteer hours or personal cash donations to an eligible charity can be matched with a charitable donation. Employee Assistance Program Personalized wellbeing programs through our OnTrack program On-demand digital course library for professional development and other local benefits! At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles. Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.

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3.0 - 4.0 years

5 - 6 Lacs

Ghaziabad

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Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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3.0 - 4.0 years

5 - 6 Lacs

Mumbai

Work from Office

Shift: 24x7 Rotational (NOC Environment) Job Summary: We are seeking a Network Support Engineer with hands-on experience in IP/Ethernet networks, fault diagnosis, and service-level troubleshooting. The ideal candidate will have a strong background in Tier 2/3 support, network protocol analysis, and customer communication in a telecom-grade NOC setup. Key Responsibilities by Category: Experience Level 3-9 years in Network Operations within Telecom or ISP environments. Proven ability to troubleshoot and repair Ethernet/IP circuits at the service and circuit levels. Customer Circuit Support Provide Tier 2/3 support for escalated network and customer incidents. Communicate directly with enterprise customers, offering timely updates and resolutions. Network Equipment Support Configure, install, and maintain network devices (Routers, Switches, NIDs). Work with platforms such as JuniperCisco/Nokia/Ciena/Accedian . Protocol Troubleshooting Diagnose and resolve issues related to BGP, MPLS, Ethernet Switching, VLANs, STP, LAG . Utilize CLI and SNMP-based tools for analysis and troubleshooting. Fiber Testing & Diagnostics Conduct RFC 2544 testing and validate network throughput. Assist field engineers with OTDR testing for fiber faults. NOC Monitoring & Escalation Monitor alarms and performance metrics in a 24x7 NOC environment. Escalate complex issues to senior engineering teams or external vendors. Documentation & Reporting Log diagnostics, resolutions, and RCA in ticketing systems. Maintain clear incident reports and resolution timelines. Collaboration Coordinate with Field Engineers, Provisioning, and Engineering teams. Liaise with third-party vendors for hardware troubleshooting and escalations. Customer Communication Provide professional, timely, and clear communication to customers and internal stakeholders. Maintain high standards in both written and verbal communication. Technical Proficiency Hands-on experience with Juniper, Cisco, Nokia, Accedian, Ciena . Exposure to Telco infrastructure, FTTx, DWDM is a plus. Certifications (Preferred) Cisco CCNA/CCNP , Juniper JNCIA/JNCIS , Nokia certifications preferred. Tools & Testing Experience Experience with OTDR, iPerf, Wireshark, RFC 2544 , and vendor-specific diagnostic tools. Soft Skills Strong analytical, troubleshooting, and documentation abilities. Calm and effective under pressure in high-availability environments. Communication Excellent verbal and written English communication skills.

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0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

This role has been designed as ‘Hybrid’ with an expectation that you will work on average 2 days per week from an HPE office. Who We Are Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today’s complex world. Our culture thrives on finding new and better ways to accelerate what’s next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE. Job Description Job Family Definition: Designs, develops, troubleshoots and debugs software programs for software enhancements and new products. Develops software including operating systems, compilers, routers, networks, utilities, databases and Internet-related tools. Determines hardware compatibility and/or influences hardware design. Management Level Definition Contributes to assignments of limited scope by applying technical concepts and theoretical knowledge acquired through specialized training, education, or previous experience. Acts as team member by providing information, analysis and recommendations in support of team efforts. Exercises independent judgment within defined parameters. What You'll Do Juniper Networks is hiring Security Research Engineers/IDS-IPS Signature Developer for their Next Generation Firewalls. You will be part of Juniper Networks L4-L7 Next General Firewall Team responsible for providing protection against latest network vulnerabilities and threats. You will be part of a highly dynamic and engaging team that protects customers network against malicious actors. What You Need To Bring Knowledge in network vulnerabilities, detection tools and technologies Knowledge in exploitation and mitigation techniques. Hands on experience using wireshark/tcpdump or a similar network analysis tool on a daily basis Experience with any open source or commercial IDS/IPS Signature writing/validation. Experience in scripting languages like Python/Shell scripting. Understanding of IP/TCP/UDP and ICMP protocols including header contents and protocol flow concepts. Solid understanding at the packet level of common internet protocols such as HTTP, DNS, SMTP, POP3, IMAP, SSL, Telnet, SSH, SNMP, etc. Experience in penetration testing tools like metasploit and coreimpact desirable. The candidate must possess excellent communication skills, both verbal and written. Additional Skills Cloud Architectures, Cross Domain Knowledge, Design Thinking, Development Fundamentals, DevOps, Distributed Computing, Microservices Fluency, Full Stack Development, Security-First Mindset, Solutions Design, Testing & Automation, User Experience (UX) What We Can Offer You Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing. Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division. Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. Let's Stay Connected Follow @HPECareers on Instagram to see the latest on people, culture and tech at HPE. #india #networking Job Engineering Job Level TCP_01 HPE is an Equal Employment Opportunity/ Veterans/Disabled/LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together. Please click here: Equal Employment Opportunity. Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities. HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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7.0 years

9 - 12 Lacs

Noida

On-site

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world’s largest companies and mobile operators, use Sinch’s advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Assistant Manager - Technical Support (Voice Services) for Noida (India) location. Overview: Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Requirements: Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications: Bachelor’s degree in CS,IT, Telecom, or related field. 3–7 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Benefits: Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

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5.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

Position: Senior Network Engineer Location: Ahmedabad, India Employment Type: Full-time Seniority Level: Senior Industry: Information Technology & Services | Computer Networking | Software About Ray Ray is an innovation-driven technology company redefining enterprise networking. We build secure, cloud-managed connectivity solutions—including SD-WAN, Wi-Fi, and NGFW—tailored for modern distributed enterprises. Our platform is trusted by large BFSI, retail, education, and hospitality organizations. Qualifications & Certifications Advanced Certifications: CCNP, CCIE, Red Hat, or equivalent industry credentials Experience 5+ years of hands-on experience in enterprise networking Proven track record in leading SD-WAN and Wireless network architecture and deployments Experience in handling critical escalations, driving RCA, and mentoring teams Work Schedule Monday to Saturday (10 AM to 7 PM India Time) Extended availability required for high-priority escalations and deployments Flexibility to transition to a 5-day rotational shift schedule in the future, based on business needs Key Responsibilities A. Network Architecture & Escalation Management Lead design and deployment of complex SD-WAN and Wireless network solutions Own RCA and resolution of high-impact issues; guide L3 support activities Function as the senior escalation point for internal teams, partners, and SIs Align network strategies with business needs and compliance standards Act as a technical advisor in key enterprise engagements and partner enablement programs B. Technical Leadership & Collaboration Guide junior engineers and partner teams on best practices and troubleshooting Collaborate with product engineering to provide structured technical feedback Standardize implementation frameworks across regions and verticals Represent networking in cross-functional initiatives (cloud, security, performance) C. Deployment & Optimization Lead full-cycle deployments: design, POC, rollout, performance optimization Ensure operational excellence through documentation and governance of standards Evaluate network management and monitoring solutions for proactive performance insights Core Technical Skills Deep understanding of: DNS, DHCP, VPN, IPSEC, BGP, OSPF, HSRP, 802.11, 802.1x, SNMP Experience with enterprise firewalls (Sophos, Palo Alto, Fortinet, pfSense) Hands-on with L2/L3 switching and routing using Cisco, Juniper, HP Knowledge of cloud networking : AWS, Azure, hybrid connectivity models Integration with identity-based authentication (Cisco ISE, AD, Radius, LDAP) Familiarity with network automation and scripting (e.g., Python, Ansible) Use of tools like Wireshark, SolarWinds, Cisco Prime, Panorama for diagnostics Strong technical documentation and communication skills What You Bring Ownership mindset and problem-solving leadership Ability to work across technical and business teams Experience mentoring engineers and improving support maturity Passion for scalable, secure, and modern networking Why Join Ray? Be a key contributor to India’s next-gen cloud-managed networking platform Lead large-scale projects and influence product direction Competitive compensation, high-growth environment, and innovation-led culture

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4.0 - 7.0 years

8 - 16 Lacs

Pune, Bengaluru, Delhi / NCR

Hybrid

Role & responsibilities Extensive hands-on experience with BGP and EIGRP protocols. Expertise in Meraki SD-WAN , including MX and VMX devices. Experience with cloud platforms, specifically AWS and Azure , for network deployments and integrations. Network troubleshooting (Wireshark) Proficiency in configuring and managing Palo Alto firewalls via Panorama Knowledge of automation tools (e.g., Ansible, Python) for network configuration and management is a plus.

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5.0 years

0 Lacs

Roorkee, Uttarakhand, India

Remote

Company Description Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. Job Description Join us in revolutionizing customer experiences with our client, a global leader in cloud contact center software. We bring the power of cloud innovation to enterprises worldwide, empowering businesses to deliver seamless, personalized, and joyful customer interactions. About the Team: The Voice Client team plays a critical role in delivering high-quality voice call capabilities for advanced call and contact center solutions. We are dedicated to providing seamless connectivity, crystal-clear audio, and superior reliability to enhance customer engagement. Our work directly influences the experience of millions of users globally, making voice communication smarter, faster, and more resilient. About the Role: We are seeking a Senior Telecom Engineer to who will play a vital role in delivering high-quality voice call capabilities for advanced call and contact center solutions. In this position, you will serve as the technical expert responsible for designing, deploying, and maintaining our clients’ global voice infrastructure. The ideal candidate will have deep expertise in VoIP/SIP technologies, telecom carrier connectivity, and Ribbon (Sonus) SBCs, along with strong hands-on experience in troubleshooting complex network issues.our work will directly impact the experience of millions of users worldwide, making voice communication smarter, faster, and more resilient. Responsibilities: Collaborate with customer telecom and IT teams to deploy customized solutions and troubleshoot issues. Build and maintain SIP Trunk connectivity with customers and carriers, including interop sessions and activations. Provide operational support for the telecom network, analyze incidents, and implement preventive measures. Serve as an escalation point for critical alerts from SBCs and deliver root-cause analyses for outages. Manage telecom service providers and vendors, and oversee hardware/software deployments and new service rollouts. Develop testing plans, create technical documentation, and maintain SOPs for recurring tasks. Mentor junior engineers in troubleshooting and managing complex service issues. Understand product capabilities, limitations, and contribute to continuous improvements. Qualifications 5+ years of telecom engineer experience with VoIP/SIP voice applications. Strong knowledge of voice/data communications (SIP, TCP/IP, MPLS), VoIP protocols (H.248, G.711, G.729, WebRTC), and security (TLS, IPSEC, ACLs). High level knowledge of VoIP principles, protocols and CODECs such as H.248, SIP, G.711, G.729, WebRTC, MPLS, VPN, UDP, RTP, MTP etc. Experience with international routing (ITFS, iDID) and telephony design for high availability (99.99% SLA). Hands-on experience with Softswitches, SBCs (Sonus/Ribbon, AudioCodes), SIP proxies, and media servers (AudioCodes IPM-6310, FreeSWITCH). Skilled in Wireshark, Empirix, and RTP stream analysis (MOS, Jitter, Latency, Packet Loss). Ability to design, troubleshoot, and maintain complex global voice networks. Strong organizational skills and experience implementing telecom architecture changes in lab and production. We offer: Culture of Relentless Performance: join an unstoppable technology development team with a 99% project success rate and more than 30% year-over-year revenue growth. Competitive Pay and Benefits: enjoy a comprehensive compensation and benefits package, including health insurance, language courses, and a relocation program. Work From Anywhere Culture: make the most of the flexibility that comes with remote work. Growth Mindset: reap the benefits of a range of professional development opportunities, including certification programs, mentorship and talent investment programs, internal mobility and internship opportunities. Global Impact: collaborate on impactful projects for top global clients and shape the future of industries. Welcoming Multicultural Environment: be a part of a dynamic, global team and thrive in an inclusive and supportive work environment with open communication and regular team-building company social events. Social Sustainability Values: join our sustainable business practices focused on five pillars, including IT education, community empowerment, fair operating practices, environmental sustainability, and gender equality. Miratech is an equal opportunity employer and does not discriminate against any employee or applicant for employment on the basis of race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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10.0 - 12.0 years

0 Lacs

Pune, Maharashtra, India

On-site

Vodafone Idea Limited is an Aditya Birla Group and Vodafone Group partnership. It is India’s leading telecom service provider. The Company provides pan India Voice and Data services across 2G, 3G and 4G platform. With the large spectrum portfolio to support the growing demand for data and voice, the company is committed to deliver delightful customer experiences and contribute towards creating a truly ‘Digital India’ by enabling millions of citizens to connect and build a better tomorrow. The Company is developing infrastructure to introduce newer and smarter technologies, making both retail and enterprise customers future ready with innovative offerings, conveniently accessible through an ecosystem of digital channels as well as extensive on-ground presence. The Company is listed on National Stock Exchange (NSE) and Bombay Stock Exchange (BSE) in India. We're proud to be an equal opportunity employer. At VIL, we know that diversity makes us stronger. We are committed to a collaborative, inclusive environment that encourages authenticity and fosters a sense of belonging. We strive for everyone to feel valued, connected and empowered to reach their potential and contribute their best. VIL's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our Values of Passion, Boldness, Trust, Speed and Digital. Consequently, our recruiting efforts are directed towards attracting and retaining best and brightest talents. Our endeavour is to be First Choice for prospective employees. VIL ensures equal employment opportunity without discrimination or harassment based on race, colour, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. VIL is an equal opportunity employer committed to diversifying its workforce. Role Team Lead – Central Product Configuration Job Level/ Designation M2 / AGM / DGM – IN & VAS Operations (CPC) Function / Department Central Operations Group / Active Operations / Charging and VAS Operations/ Central Product Configuration Location Pune, Maharashtra & Hyderabad, Telangana Job Purpose This role is Responsible for Quality Business Product delivery within agreed time. Responsible to achieve First Time Right. Identify Optimal method to deploy products within TAT. Handle Product Configuration team and align team for Business requirement. Responsible for closure of charging related customer impacting issues highlight by Business teams, within defined TAT. This role actively contributes to the Maker–Checker process, ensuring compliance and accuracy in configuration activities. Applications: Intelligent Network (IN), Digital Recharge System, Recharge System (Etopup), iEOCN, Toll Free Services. Platforms : Kubernetes Cloud (Open Shift), Linux, ORACLE, VMware etc. Database : Oracle, TimesTen, MySQL etc. Install Base : ~90-95 Mn Subscribers in respective zone Key Result Areas/Accountabilities Product Delivery: Responsible for respective Zone Product Implementation Strategy finalization along with CPC Head. Responsible for Product quality and Go to Market delivery timelines. FTR&TAT: Responsible for achieving 99.99% FTR and 100% SLA on product delivery. Support to RA& UAT: Product Construct discussion with RA and UAT. Preparing UAT cases in discussion with RA and UAT team. Arranging Support to UAT team post product Go live. Obsolete Configuration clean-ups: Responsible for cleanups of Obsolete configurations from IN and Etopup system for the respective Zone Complaint Handling: Responsible for closure of charging related customer impacting issues. Team handling: Empowering team members to take ownership and contribute ideas can lead to innovative solutions and a more cohesive workflow. CFT Coordination: Coordination with Cross Functional Team for any charging related issues Core Competencies, Knowledge, Experience In depth knowledge of Ericsson IN business product configuration flow/tree structure. Excellent knowledge of CAMEL, TCP, Diameter protocols and Gy/ESy/Gx interfaces. Excellent grip over Wireshark packet capture tool Sound knowledge of Prepaid Voice/SMS/USSD/Data charging call flow Timely escalation to OEM for any product related issue Should have strong experience in People management. Must Have Technical / Professional Qualifications B. E – Electronics & Communication/MCA/B.E. – Computer Science Years Of Experience 10-12 years of experience. Industries to look from Telecom OEM, Telecom Operator (BSS, Charging, VAS) Ideal Organizations to look from Ericsson, Amdocs, Nokia, Optiva, Z Vodafone Idea Limited (formerly Idea Cellular Limited) An Aditya Birla Group & Vodafone partnership

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2.0 years

0 Lacs

Kolkata metropolitan area, West Bengal, India

Remote

Job Title: Technical Support VoIP Engineer Experience: 2+ Years Location: Kolkata (On-site) Key Responsibilities: Handle client calls and emails related to VoIP, PBX, internet, and phone system issues. Configure PBX systems (Asterisk, Vicidial, GoAutoDial) for new clients. Port phone numbers and manage remote installations of VoIP and internet services. Provision and set up IP phones and new phone systems. Follow up on support tickets to ensure timely resolution. Create, manage, and document support tickets as per SOP. Coordinate with on-site technicians for system deployments and troubleshooting. Install, maintain, and upgrade software for IP cameras. Perform troubleshooting using tools like Wireshark and Tcpdump. Maintain and manage systems like Dialer, VoIP, FTP Server, WatchGuard, VPN, Firewalls, Routers & Switches. Perform server and network maintenance (Windows Server, Linux/CentOS). Write and maintain documentation for recurring issues and resolutions. Required Tools & Technical Skills: VoIP Platforms: Asterisk, Vicidial, GoAuto Dial Networking: WatchGuard, Firewall, VPN, Routers & Switches Server Management: Windows Server, FTP Server OS: CentOS, Linux Programming: MySQL, PHP, Perl, AGI, Shell Scripts Troubleshooting Tools: Wireshark, Tcpdump Telephony Hardware: PRI Card, PRI Gateway, Analog Gateway, PSTN Required Skills: Excellent verbal and written communication skills. 3+ years of experience in Asterisk, Vici Dialer or GoAuto Dialer. Strong analytical and problem-solving skills. Highly organized with strong documentation habits. Ability to work under pressure and handle multiple tasks. Self-starter and critical thinker who actively seeks solutions. Willingness to work outside core hours for emergency support.

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2.0 - 8.0 years

0 Lacs

Hyderabad, Telangana, India

On-site

Job description Role & responsibilities Experience Required: 2 - 8 Years in Network Security Location: Hyderabad Shift: Rotational (Should be flexible for night shift) WFO from Day 1 Notice Period: Immediate to 30 days notice candidates preferred Key Skills: Network Security SSL/TLS, VPNs (IPsec, GRE), Firewall, IDS/IPS; Knowledge of protocols such as HTTP, SMTP, FTP, DNS, DHCP; Network troubleshooting experience - familiarity with tools such as Ping, Traceroute, MTR; Network protocol analyzers Knowledge on anyone of these: tcp dump, Wireshark, fiddler. Good to have o Authentication protocols such as LDAP, SAML, 2FA, MFA etc; Basic knowledge on operating systems - Linux, Unix; Basic Knowledge on Web proxy, transparent proxy, reverse proxy, Explicit proxy & PAC files. Interested People can share the resume to divya.narendra@movate.com or Contact Divya - 9025935118

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30.0 years

0 Lacs

Bengaluru, Karnataka, India

On-site

About the Company Softcell Global Technologies Pvt. Ltd. is a leading IT services provider with over 30 years of experience in infrastructure solutions, cybersecurity, cloud, and engineering. Trusted by top banks, enterprises, and government institutions, Softcell is a CERT-In empaneled organization at the forefront of cybersecurity service delivery. About the Role Softcell Global Technologies Pvt. Ltd. is seeking a highly skilled Senior Security Analyst with strong offensive security capabilities across the Web, Network, Mobile, Active Directory, OT environments and at least 4-5 years of experience in vulnerability assessment, penetration testing and code review. The ideal candidate must demonstrate proven hands-on experience, leadership ability, and excellent communication skills to manage project delivery, lead a technical team, and coordinate directly with enterprise clients. Practical skills are mandatory, and all shortlisted candidates will undergo a practical assessment. Responsibilities Conduct in-depth penetration tests on web apps, APIs, networks, cloud, and OT environments. Execute internal infrastructure and Active Directory exploitation using BloodHound, CrackMapExec, Impacket, etc. Perform OT/ICS/SCADA security testing, including assessments of protocols and firmware. Conduct comprehensive manual reviews to identify security flaws, insecure patterns, and logical vulnerabilities – SAST and DAST. Chain vulnerabilities to simulate end-to-end real-world attack scenarios and provide POCs. Team Leadership & Client Coordination Lead and mentor junior security analysts during engagements. Act as the technical lead for VAPT projects, ensuring timely delivery and quality assurance. Interface directly with clients to understand requirements, present findings, and suggest remediation strategies. Manage testing schedules, reporting timelines, and escalation workflows. Draft detailed vulnerability reports with actionable remediation. Qualifications Bachelor’s degree in Computer Science, Cybersecurity, or related field. Required Skills 4–5 years of hands-on experience in penetration testing and red teaming. Strong grasp of OWASP Top 10, MITRE ATT&CK, and real-world threat simulation. Expertise in AD security, internal lateral movement, and domain privilege escalation. Familiarity with OT security controls, risk frameworks (NIST, IEC 62443), and protocol fuzzing. Scripting proficiency in Python, PowerShell, or Bash. Exposure to tools like Nmap, Wireshark, Burp Suite, Metasploit, BloodHound, SonarQube, Checkmarx, etc. Leadership experience in managing client-facing pentest projects. Excellent communication, documentation, and collaboration skills. Preferred Skills Preferred Certifications: OSCP – Offensive Security Certified Professional OSWE – Offensive Security Web Expert CRTP – Certified Red Team Professional CRTE – Certified Red Team Expert CPENT – Certified Penetration Testing Professional CEH – Certified Ethical Hacker eJPT, eCPTX, CBBH, PNPT – or equivalent certifications in advanced adversarial simulation. Immediate Joiners Preferred Practical Skills are a Must Location: Delhi and Bangalore (Onsite Only) Equal Opportunity Statement Be part of a CERT-In empaneled cybersecurity team delivering critical security services. Get exposure to real-world attack simulations, internal security assessments, and VAPT projects. Learn and grow under certified red teamers and penetration testers. Access lab environments, tools, and mentoring to grow your skills. Regards HR Team

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30.0 years

0 Lacs

Delhi, India

On-site

About the Company Softcell Global Technologies Pvt. Ltd. is a leading IT services provider with over 30 years of experience in infrastructure solutions, cybersecurity, cloud, and engineering. Trusted by top banks, enterprises, and government institutions, Softcell is a CERT-In empaneled organization at the forefront of cybersecurity service delivery. About the Role Softcell Global Technologies Pvt. Ltd. is looking for a passionate and skilled Security Analyst with at least 2-3 years of experience in vulnerability assessment, penetration testing and code review. The ideal candidate should have a foundational understanding of cybersecurity, good hands-on skills with security tools, and hold certifications such as OSCP, CRTP, eJPT, CPENT, CEH or equivalents. The role involves supporting offensive security operations, assisting in analysis and reporting, and collaborating with senior analysts during engagements. Responsibilities Conduct in-depth penetration tests on web apps, APIs, networks, cloud, AD and OT environments. Conduct comprehensive manual reviews to identify security flaws, insecure patterns, and logical vulnerabilities – SAST and DAST. Chain vulnerabilities to simulate end-to-end real-world attack scenarios and provide POCs. Act as a collaborator for VAPT projects, ensuring timely delivery and quality assurance. Interface directly with clients to present findings and suggest remediation strategies. Collaborate to manage testing schedules, reporting timelines, and workflows to ensure on-time delivery. Draft detailed vulnerability reports with actionable remediation. Qualifications Bachelor’s degree in Computer Science, Cybersecurity, or related field. Required Skills Minimum 2-3 years of experience in vulnerability assessment and penetration testing support. Strong grasp of OWASP Top 10, MITRE ATT&CK, and real-world threat simulation. Scripting proficiency in Python, PowerShell, or Bash. Exposure to tools like Nmap, Wireshark, Burp Suite, Metasploit, BloodHound, SonarQube, Checkmarx, etc. Excellent communication, documentation, and collaboration skills. Preferred Skills Preferred Certifications: OSCP – Offensive Security Certified Professional OSWE – Offensive Security Web Expert CRTP – Certified Red Team Professional CRTE – Certified Red Team Expert CPENT – Certified Penetration Testing Professional CEH – Certified Ethical Hacker eJPT, eCPTX, CBBH, PNPT – or equivalent certifications in advanced adversarial simulation. Immediate Joiners Preferred. Practical Skills are a Must. Location: Delhi and Bangalore (Onsite Only). Equal Opportunity Statement We must fill this position urgently. Can you start immediately? Ideal answer: Yes. Why Join Softcell? Be part of a CERT-In empaneled cybersecurity team delivering critical security services. Get exposure to real-world attack simulations, internal security assessments, and VAPT projects. Learn and grow under certified red teamers and penetration testers. Access lab environments, tools, and mentoring to grow your skills. Regards HR Team

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3.0 - 7.0 years

9 - 12 Lacs

Noida, Uttar Pradesh, India

On-site

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world's largest companies and mobile operators, use Sinch's advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Assistant Manager - Technical Support (Voice Services) for Noida (India) location. Overview Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Requirements Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications Bachelor's degree in CS,IT, Telecom, or related field. 3-7 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Benefits Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

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5.0 - 10.0 years

14 - 16 Lacs

Noida, Uttar Pradesh, India

On-site

#Sinch is a global leader in the growing market for Communication Platforms as a Service (Cpaas) and mobile customer engagement. We are specialists in allowing businesses to reach everyone on the planet, in seconds or less, through mobile messaging, email, voice, and video. We reach every phone on earth. From the lifechanging to the Messaging, we're helping our customers to interact with people like never before. For you, that means working in an environment that offers an incredible variety of exciting challenges, and the chance to impact on how billions of people engage with their favorite brands. The dream of personalizing content to all 15 billion phones on the planet is no fairy tale! More than 150,000 businesses, including many of the world's largest companies and mobile operators, use Sinch's advanced technology platform to engage with their customers. Moreover, Sinch has been profitable and fast-growing since its foundation. Sinch's core values are Make it Happen, Dream Big, keep it Simple and Win Together. These values describe how our global organization works and inspire every of our more than 5,000 employees across 55 different countries. Our APIs and platform deal with over 150 billion engagements annually. Sinch, 2nd largest Cpaas and messaging provider in the world is looking for a Manager - Technical Support (Voice Services) for Noida (India) location. Overview Seeking a technically adept and client-facing professional to serve as the primary point of contact for voice service clients. The role involves integration oversight, technical troubleshooting, vendor/client coordination, and ensuring seamless delivery of voice campaigns. Requirements Core Responsibilities: Oversee integration of voice platforms (OBD, SIP trunks,PRI, IVR flows) for enterprise clients. Act as escalation point for complex issues in voice traffic execution. Conduct traffic performance reviews, troubleshoot delivery failures, and drive resolutions. Coordinate with vendors for feature enablement and timely execution. Implement and monitor tanking rules, campaign restrictions, and account-level throttling. Provide technical training and integration support to clients and internal teams. Manage post-implementation support and track client satisfaction. Deliver technical feedback for product and platform enhancement. Key Qualifications Bachelor's degree in CS,IT, Telecom, or related field. 5 -10 years in CPaaS/voice platform operations or technical account management. In-depth knowledge of SIP, PRI, VoIP architecture, and REST/SOAP APIs. Hands-on experience with log/trace analysis (Wireshark, sngrep), DLR tracking, and CDR analytics. Familiarity with telecom compliance (DLT, TRAI) in India or global environments. Skilled in client communication, project coordination, and vendor liaison. Benefits Private Health Insurance coverage, Accidental Coverage, Optional Parental Health Coverage Flexible and supportive working environment Paid Time Off, Maternity, Paternity Leave, Wellbeing Programs Subsidized Meal Training & Development Internal Mobility Competitive salary and Allowances Highly engaged, collaborative, and transparent work culture Constant skill upgradation by learning and career advancement opportunities in a high-growth environment Annual health checkup. Global Mobility Program/Opportunities. Engaging Rewards & Recognition programs

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3.0 - 6.0 years

0 Lacs

Navi Mumbai, Maharashtra, India

On-site

Job Summary: Role: WAF - L2 Engineer Experience: 3 to 6 years in Network Security Location: Mumbai Product Certification: F5 WAF Certified Professional The WAF - L2 Engineer is a critical role within our Network Security team, responsible for managing and optimizing Web Application Firewall (WAF) solutions. The ideal candidate will bring 3 to 6 years of network security experience, with a specific focus on WAF management. This position is based in Mumbai and requires a strong technical background, excellent problem-solving skills, and the ability to work in a dynamic, fast-paced environment. The WAF - L2 Engineer will ensure the security and integrity of our network infrastructure, support incident response efforts, and collaborate with various teams to maintain high service levels. Responsibilities: Manage and optimize Web Application Firewall (WAF) solutions. Integrate WAF solutions with various management and authentication tools such as email, AD, IAM, and SIEM. Automate processes using scripting and SOAR tools. Manage policies, exceptions, and perform packet capture, analysis, and troubleshooting. Oversee incident, problem, service request, change, configuration, and capacity management of WAF setups. Proactively use network monitoring tools to isolate events before service degradation. Support incident monitoring and analysis/response initiatives. Troubleshoot network issues across OSI Model layers 1, 2, and 3. Conduct daily performance checks, periodic audits, and ensure compliance. Perform immediate troubleshooting for network outages. Implement and maintain network security policies, standards, and procedures. Deploy and maintain access and security policies for WAF solutions. Maintain service levels and oversee the 24/7 configuration, administration, and monitoring of network security infrastructure. Coordinate with OEMs for TAC support, RMA, replacement, and reconfiguration of WAF. Create technical documentation, network diagrams, inventory control, and security documentation. Collaborate with helpdesk, IT support, and application support teams for high-priority incident resolution. Investigate, isolate, and resolve WAF incidents, providing Root Cause Analysis (RCA). Design and implement WAF solutions for Data Centers (DC), Disaster Recovery (DR), Cloud, and Branch office environments. Develop SOPs, Run books, and update knowledgebase in ITSM tools. Automate and integrate tools with REST API/SDK for security dashboards and InfoSec tools (AD, IDAM, PAM, SIEM, SOAR). Ensure compliance with audit points and timelines. Perform patch updates and upgrades per compliance and audit requirements. Lead and mentor L1 & L2 engineers. Analyze packet captures using tools like Wireshark/Pcap. Ensure timely closure of tickets within SLA and follow up on escalated tickets. Prepare SLA reports for respective technology. Required Skills: Proficiency in managing WAF solutions. Experience in Windows, Linux, Unix environments. Hands-on experience in commissioning, implementation, and integrating WAF solutions. Strong scripting and process automation skills. Experience in policy and exception management. Proficiency in packet capture, analysis, and troubleshooting tools. Incident and problem management skills. Strong verbal and written communication skills. Demonstrated ability to manage, analyze, and solve complex issues. Ability to lead and mentor a team of engineers. If you are a dedicated network security professional with a passion for ensuring the safety and integrity of web applications, we encourage you to apply for this challenging and rewarding role.

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0 years

0 Lacs

Gurugram, Haryana, India

On-site

Job Overview: We are looking for a talented and experienced Application Security Engineer to join our team. The ideal candidate will have a strong understanding of application security standards, tools, and methodologies and will be responsible for conducting security assessments, penetration testing, and vulnerability analysis for web and mobile applications. This role requires hands-on experience with both automated and manual testing tools, familiarity with security mechanisms, and a commitment to improving the overall security posture of the organization. Key Responsibilities: • Conduct security assessments for both web and mobile applications. • Perform vulnerability assessments and penetration tests using tools such as Burp Suite Pro, AppScan, Veracode, Fortify, WebInspect, Acunetix, etc. • Leverage mobile application testing tools like Drozer, Xposed, MobSF, SSLTrustKiller, Frida, apktool, dex2jar, jadx, and IDA for iOS and Android applications. • Conduct thorough testing of APIs to identify security flaws. • Utilize OWASP and SANS standards to guide security practices. • Stay up to date with the latest security testing tools, techniques, and ethical hacking methodologies. • Compile and present risk-based findings to stakeholders, providing detailed reports and suggesting appropriate mitigations. • Provide expertise on penetration testing methodologies, including black box, grey box, and white box testing. • Demonstrate proficiency with common penetration testing tools such as nmap, Wireshark, Kali Linux, Metasploit, OpenVAS, OWSAP ZAP, Accunetix, Nikto, Nessus, and sqlmap. • Assist development teams with implementing penetration tests as part of the Secure Software Development Life Cycle (Secure SDLC). • Create and refine security checklists tailored to organizational needs. • Ensure continuous security improvement by making suggestions for system and process enhancements. • Experience working with SaaS, IaaS, and PaaS environments, helping integrate and optimize security technologies and processes. Skills and Qualifications: • Proficiency with OWASP Top 10 and SANS security standards. • Strong experience in using security assessment tools, including both static (SAST) and dynamic (DAST) application security testing tools. • Hands-on experience with mobile application security testing and mobile-specific vulnerabilities. • Proficient with web technologies such as J2EE, XML, JSON, SOAP, REST, and AJAX. • Basic programming knowledge in Java, JavaScript, and SQL. • Familiarity with encryption, authentication, and authorization techniques for secure software development. • Experience in automating security testing using scripting languages like Python, Bash, or Java. • Knowledge of network security and vulnerability assessment practices. • Experience in Secure Code Review and identifying vulnerabilities in the source code. • Strong understanding of various security techniques and risk assessment processes. Certifications: • Certified Ethical Hacker (CEH) or equivalent certifications related to application security. Desired Competencies: • OWASP, Burp Suite, Web Application Security, Acunetix, Vulnerability Assessment, Network Security, Mobile Application Security. • Proficient in Secure Code Review, Python, Bash, Java, and Automation scripting.

Posted 5 days ago

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