Windows Systems Administrator lll

To provide system support for the Windows Operating System (2016, 2019 2022) VMware (7.x and above) on approximately 3000 servers globally with the bulk of them located in Dayton or our cloud environments. The Windows hardware is primarily Dell and Cisco and we run VMware on mainly Hyperconverged infrastructure with 95% of our environment virtualized.

The team is required to meet documented Service Level Agreements as well as defined Server Availability metrics. This is a7x24x365 supportorganization. Major responsibilities will be to:-

• Diagnose technical and operational software problems on installed systems.
• Diagnose and solve hardware problems, working with our vendors as applicable.
• Plan and/or schedule installations of new server hardware and associated supporting peripherals.
• Monitor, track and compare system performance using software-based testing, monitoring and analysis tools.
• Present verbal and written technical information to technical and non-technical audiences.
• Provide input and technical content and regularly review procedural documentation.

Basic Requirements:

• Windows MCSE (preferred).A strong background in supporting Windows in a large corporate environment.
• VMware Certified Professional (VCP)preferred but not essential.
• At least 2 years experience working in a large virtual environment.
• Ability to work to defined objectives and meet planned dates.
• Ability to quickly learn and apply new concepts, technologies and techniques.
• Ability to work constructively and cooperatively within the team and across the organization.
• Ability to convey oral/written information in an appropriate and persuasive manner.
• Ability to review data and identify problem trends, then to translate the solutions into current practices.
• Respond to system alerts and have the ability to reprioritize frequently depending on circumstances.

Preferred Requirements:

• Knowledge ofDell and Cisco hardwareand the supporting tools like Dell Open Manage.
• BasicNetBackup (backups) VMware Aria Ops (for performance troubleshooting) software experience.
• Strong analytical background with ability to communicate results through operational reports.
• Creativity, innovation, ability to think outside of box in problem solving and root cause analysis.
• Ability to apply methodologies, processes, and tools to enhance work effectiveness and identify further process improvements within a continuous improvement organization

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