Windows, AD and VMware L3 Administrator

HPE Operations

What you’ll do:

• Extensive troubleshooting and problem-solving for Windows OS, Windows Cluster, Performance issue, RDP issue and Hyper-V.
• Windows - Server 2016 till 2025 installation, configuration, and end to end support for OS related issues. Dump file analysis.
• Patching -   Good Experience required in Windows patching.
• Tools - various MS tools like, Perfmon, procmon and netmon.
• Scripting – PowerShell scripting
• Troubleshooting related to Active Directory.
• Working with Microsoft Identity technologies including Active Directory, Windows File Services, and Group Policies.
• Administering Active Directory (AD) and GPOs.
• Monitor and resolve issues related to Active Directory replication, SYSVOL consistency, and DFSR (Distributed File System Replication).
• Expert knowledge of AD, ADFS, PKI in Windows Server 2012 to 2025
• Expert knowledge of DNS, DHCP, WINS, DFSN, in all versions of Windows server.
• Expert knowledge on Vulnerability mitigation of AD and Windows server.
• Expert knowledge on windows time to ensure accurate and synchronized Windows Time Service (W32Time) configuration across all domain controllers.
• Extensive experience with infrastructure and server theories, principles and concepts; application infrastructure and standards; networking fundamentals; Windows; Physical Server architecture; Virtualization Technologies (e.g. VMware, Hyper V) and LAN/WAN/Firewall/VPN network technologies.
• Develops, documents, and enforces the standards, security procedures, and controls for access to ensure integrity of the Windows Systems, Active Directory, and related systems.
• Server virtualization technologies, preferably VMware and/or Microsoft technologies
• Azure IAAS, AD DS, Azure Active Directory Premium.
• Certifications: MCSA/MCSE/MCTS/MCITP/MTA/AZ-800/801 Desired.
• Admin, Operate and Manage HPE Synergy, C7000, Proliant, Virtual Connect. ESXi and vCenter upgrades and Command line Interface.
• vCenter management.
• vSphere Performance Monitoring, Performance Chart, and esxtop.
• vSphere Storage and Networking.
• Certification on the latest tracks of VMware VCP is an added advantage.

What you need to bring:

• Strong communications skills – Excellent spoken and written English communication.
• Effective, polished interaction with customer to gather information quickly; explain customer responsibilities in resolving issue; communicate next steps and status; and inspire confidence.
• The successful Support Engineer has the drive and intellectual horsepower to resolve difficult customer issues; directly supports customers through telephone, email, and chat services as applicable.
• Demonstrable troubleshooting skills.
• Cross-team collaboration.
• Certification on the latest tracks of VMware VCP is an added advantage.
• Candidates with Compute knowledge as an addon skill will be preferred.