Website Sales

As a professional responsible for managing online sales platforms, your role will involve overseeing various channels such as the company website, e-commerce portals, and marketplaces. Your primary focus will be on generating leads and converting them through digital outreach methods like email, chat, and social media. - Promptly respond to customer inquiries received via website forms, live chat, or email. - Create and maintain accurate product listings with detailed descriptions, pricing information, and appealing visuals to attract potential buyers. - Track and analyze website traffic and sales data to identify opportunities for optimization. - Collaborate closely with the marketing teams to execute promotions and campaigns effectively. - Upsell and cross-sell products based on customer behavior and preferences. - Ensure smooth order processing by coordinating with logistics and support teams. - Monitor customer feedback and proactively resolve any complaints to enhance overall satisfaction levels. - Keep yourself updated on digital trends and competitor strategies. Qualifications Required: - Experience in managing online sales platforms and generating leads through digital outreach methods. - Strong analytical skills to track and analyze website traffic and sales data effectively. - Excellent communication skills to promptly respond to customer inquiries and collaborate with internal teams. - Ability to work night shifts during the US shift from Monday to Friday at the work location in person.,