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WD_Service Design_Q1FY26_JL5

WD_Service Design_Q1FY26_JL5

Infosys

10 - 12 years

7 - 11 Lacs

Bengaluru

Posted:21 hours ago| Platform:

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Skills Required

client engagement management skills design engineering product design stakeholder management account development c++ workday dns vb wd sap s hana workday hcm client relationship service design dhcp core hcm eib core connector

Work Mode

Work from Office

Job Type

Full Time

Job Description

Educational
Bachelor of Engineering,BTech,Bachelor of Design Service Line
WONG DOODY Responsibilities

Lead on a global adoption programme for a large, complex client, including running workshops for senior stakeholders to create a holistic understanding and roadmap across experience, business processes, technology and data

Lead and/or support cross-functional teams (including Strategy, Product Design, Development, BA, etc.) and partners to deliver top quality strategic and creative outputs on projects and accounts

Develop, advocate for, and execute the appropriate approaches or delivery methods to best address different contexts and requirements, including measuring and evaluating outcomes

Draw insights from data collected through quantitative and qualitative methods and effectively communicate them to the team and the wider organization to inform strategic deliverables

Help teams to manage and visualise outcomes, prioritise work and adhere to agreed project priorities and scope

Own and grow client relationships

Work with other leaders and stakeholders to continuously identify spaces where service design can add value and help scope related projects and deliverables

Inspire the team and the client to push thinking further and to consider taking on a more daring, audacious, and innovative direction

Work with our own Product Design and Design Engineering teams and the Infosys teams to ensure your vision is translated into the live product

Contribute to the development of service design practice tools, methodologies and applications and inspire innovative approaches and techniques
Additional Responsibilities:

Experience working at leading digital agencies within a senior level Service Design, Experience Strategy, or UX role

A strong portfolio of complex, digital experiences that demonstrates applied experience of service design methodologies

Excellent communication and stakeholder management skills including being able to foster collaboration, explain rationale, align and persuade stakeholders, drive conversations, and build client relationships

The tendency to thrive in an action in a fast-paced, sometimes ambiguous environment

A solid understanding of other disciplines (such as client engagement, technology, delivery, UX, and strategy) needed to create brilliant experiences

A proactive, can-do attitude, sense of humour and a desire to drive the business forward!
Technical and Professional :
Foundational-Service Management-Service Design Preferred
Skills:

Foundational-Service Management-Service Design

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Infosys

IT Services and IT Consulting

Bangalore Karnataka

10001 Employees

3459 Jobs

Key People

Salil Parekh

CEO & Managing Director
Richard Lobo

Executive Vice President and Head of Human Resources
Kiran Kumar

Senior Vice President and Head of Digital Services

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WD_Service Design_Q1FY26_JL5